Verified User in Information Services
AI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Couldn't be happier with this software"
5/5
What do you like best about PlaybookBuilder?

It is so easy to use. We started using it during COVID to manage the many safety requirements when everything felt so overwhelming and it really made the process much less stressful! Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

Nothing rises to the level of "dislike," but if I had to pick one thing, it would be the way it tracks use by employees, with percentage of the playbook "read". It would be helpful if it had the option to give a short quiz to test retention of the information. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"Excellent Service and Awesome people to work with!"
5/5
What do you like best about PlaybookBuilder?

We are just in the setup stages of Playbook, I find the process insightful and can tell how it can and will work by using the playbook with the instructions of how to get started. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

I haven't come across anything not working well as of now. Review collected by and hosted on G2.com.

Whitney W.
WW
Whitney W.
Division Human Resources Manager - Coastal Carolina Division
Small-Business (50 or fewer emp.)
"Amazing Training Platform"
5/5
What do you like best about PlaybookBuilder?

Playbook Builder makes it easy to build different types of training sessions, track engagement and even create new hire onboarding welcome sessions. We have used this to facilitate introductions to the company and set the correct expectations. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

I do not have any dislikes with the software. It can be time intensive at first to build the training, but then it saves money in the long run when employees are able to log in and review everything on their own. Review collected by and hosted on G2.com.

DH
Deborah H.
Director of Human Resources
Small-Business (50 or fewer emp.)
"Game changer!"
5/5
What do you like best about PlaybookBuilder?

Playbook Builder took our manual training plans to a whole new level. It modernized our approach to training! You can customize to give the playbook a creative look and feel. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

There are no downsides to using this training! It is user friendly for both the builder of playbooks and the user. Review collected by and hosted on G2.com.

Astrid M.
AM
Astrid M.
Relationship Manager
Small-Business (50 or fewer emp.)
"user friendly."
5/5
What do you like best about PlaybookBuilder?

I like how it gives you step by steps to help you achieve what you are trying to do. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

so far I haven't had a problem. I reached out to their help desk and it too a while but it as not that bad. Review collected by and hosted on G2.com.

PR
Patrick R.
Education Consultant
Small-Business (50 or fewer emp.)
"Helped with implemention of PBB for company development of technical training program"
4/5
What do you like best about PlaybookBuilder?

I liked the simplicity of understanding how to set up and use PBB. Its ability to create a flexible communication system within an organization is impressive and one of its strengths. The use of video media enhances PBB's ability to make connections with the audience in both personalized and formal approaches. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

I think the menu system could use some attention. I'm not sure how to improve it, but maybe some more flexibility in its presentation, like the ability to emphasize some playbooks over others or show groupings. Review collected by and hosted on G2.com.

Dave S.
DS
Dave S.
Controller
Small-Business (50 or fewer emp.)
"Great interface for our clients to have and interact with us and our content and tools."
4.5/5
What do you like best about PlaybookBuilder?

Playbook Builder is a way of sharing our content and tools that allow our clients access at any time. Sharing our videos, documents, Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

I would like to see a better, more enhanced communication tool, allowing us to create email campaigns based on what the client does within playbook. Review collected by and hosted on G2.com.

Verified User in Construction
CC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Confessions of a PlaybookBuilder Enthusiast"
5/5
What do you like best about PlaybookBuilder?

There are so many things about PBB that I like. One of my favorite things is the way the settings feature for quizzes. We have found fun ways to incorporate surveys into the New Hire Orientation's Getting to Know You section. We have not had the opportunity to use the Communications feature yet, but as we continue to build and roll out PlaybookBuilder, we have big plans.

The help, support, and shared expertise of Jon and his team provide are second to none. I know when I reach out with a question, I will receive not only an answer but additional guidance as well. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

There are very few things that I dislike. There are a couple of enhancements that I would love to see in the future such as a more robust text editor in the quizzes setup. We have added a math assessment and the text boxes do not accommodate fractions and exponents. We would also like to have an employee/student information management suite. Review collected by and hosted on G2.com.

Nathan B.
NB
Nathan B.
Founder/CEO
Small-Business (50 or fewer emp.)
"An essential part of our business operations"
5/5
What do you like best about PlaybookBuilder?

The ability to create standardized content Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

Honestly, I can't think of any. Works like a charm! Review collected by and hosted on G2.com.

Jamie M.
JM
Jamie M.
Visionary + Fractional Integrator for Companies Running on EOS®
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"LOVE this tool!"
5/5
What do you like best about PlaybookBuilder?

The resources, the support and the easy of interface and use is unlike any other!! Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

You will want to get EVERYTHING in there because it is so awesome and easy to use - easy to go overboard HAHA! Nothing negative here!! Review collected by and hosted on G2.com.