I like the fact that I can see all my contents in a tab format and it also has the quiz option to ensure participants recall.

I like that the UI, it's in friendly. Review collected by and hosted on G2.com.

I don't like that the number of steps to completely is much and sometimes discouraging.

The admin does not have the priviledge of seeing what the content looks like from a user perspective. I am always seeing the pencil icon that I can edit content. I would love the freedom toggle between edit mode and view mode.

I would prefer dark mode feature availble Review collected by and hosted on G2.com.

The ease of recording and grouping different training and onboarding processes is unmatched. From continuous learning around core values and the company vision to allowing different departments or functions the access to the core processes they need to follow and even sharing our IP with the world. Powerful resource. Review collected by and hosted on G2.com.

If you are not prepared to spend real time creating strong content for your modules then the PBB platform will be lost on you and your team. The power comes from spending real time identifying and documenting your processes. Review collected by and hosted on G2.com.

Playbook Builder gives you a complete environment to empower your employees to drive your business forward and to provide top-notch customer experiences.

The playbook page gives you the opportunity to present all of the materials from vidoes, complete documents, and additional resources needed for giving adult learners a variety of ways to consume your important core processes. Review collected by and hosted on G2.com.

While the Playbook page presents all of the needed materials for a specific topic, it can be confusing as to where to begin and in what order the material should be used. Review collected by and hosted on G2.com.

Ease of use, including the ability to push out to team leaders for review and ultimately companywide for rollout and training purposes. Review collected by and hosted on G2.com.

My only complaint is video capacity. We find that most users can follow a video and retain the messaging. We record our "Lunch -n- Learns" but have found that some of these videos exceed the 1GB maximum upload. Review collected by and hosted on G2.com.

The ability to standardize our processes and improve our quality of work by providing better training and quick answers to all of our team members' inquiries and doubts. Review collected by and hosted on G2.com.

Since we just recently started to use it, there is nothing I dislike, but I would love to have more interactive tools and AI assistance tools that would increase engagement in training. Review collected by and hosted on G2.com.

It's an intuitive, yet powerful way for customers to not only tell their stories and build their processes, but also to do it with heart and soul. Review collected by and hosted on G2.com.

I'm still relatively new to the platform, so there's nothing yet that I dislike. Review collected by and hosted on G2.com.

It is a great tool for clients and employees. I love how organized it makes processes for onboarding new employees and how it lets you multiply your knowledge to share with your clients. Smart tool and a must-have for anyone who is looking to simplify the day to day. Clients and employees both love our playbooks. Review collected by and hosted on G2.com.

I do wish there were a few more customization options with the design (layout, font, color). However, I do think limiting design choices makes it more user-friendly. Review collected by and hosted on G2.com.

Take the old binder that is never up to date to an interactive and transparent process manual that can remain current straightforwardly and effortlessly. Review collected by and hosted on G2.com.

My clients don't want to commit the time to get it done right the first time. They want an excellent finished product without them having to invest the time to get there. Review collected by and hosted on G2.com.

The fact that PlaybookBuilder is searchable is by far the best thing about it. The organization of the whole program is fantastic. Plus, Jon is super helpful! Review collected by and hosted on G2.com.

Nothing so far! We are still working on uploading all of the content. Review collected by and hosted on G2.com.

I feel like the communications tools of alerts, and the ability to send surveys to specific teams or users in Playbook has been very beneficial. The ability to add videos to help visualize each step and process has also been excellent! Review collected by and hosted on G2.com.

There have been some functionality issues that have come up while working in Playbook Builder, but the people at Playbook have been very quick to respond and fix these problems! Review collected by and hosted on G2.com.