Phil G.
PG
Phil G.
CEO and Creator of The Beneficiary Liquidity Plan®
Small-Business (50 or fewer emp.)
"PlaybookBuilder helped us scale our business"
5/5
What do you like best about PlaybookBuilder?

Turnkey platform that allows us to educate, train and communicate with our clients Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

I wish there was a robust video editing option inside the playbook. however this is easily solved with 3rd party software. Review collected by and hosted on G2.com.

JS
James S.
RN
Small-Business (50 or fewer emp.)
"Comprehensive"
4.5/5
What do you like best about PlaybookBuilder?

I enjoy the customization capabilities of the software. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

At times work can be lost, with no way of recovering it. Review collected by and hosted on G2.com.

Verified User in Law Practice
CL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Great Product !!"
5/5
What do you like best about PlaybookBuilder?

There are so many ways to use the playbooks. They can be used in the company for training or for our clients. I can tell how much each person has completed of each course. I can also use the flexibility of the playbook builder to sell my courses if I want. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

This has been a helpful tool for us. We have not found things that we do not like. I assume that there will be challenges in any software. So far they have been receptive/helpful if we had questions. Review collected by and hosted on G2.com.

CP
Chanyn P.
HR Admin
Small-Business (50 or fewer emp.)
"Playbook is easy to work with and update."
4.5/5
What do you like best about PlaybookBuilder?

I like the flexibility in organizing the playbooks. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

when we started there was little help setting up our playbooks Review collected by and hosted on G2.com.

Joseph O.
JO
Joseph O.
Chief Revenue Officer
Small-Business (50 or fewer emp.)
"I am planning to use PBB to onboard subscribers to our SaaS platform"
5/5
What do you like best about PlaybookBuilder?

It is easy to use, well-supported by the PBB team with joy, and it is very flexible. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

In our test, everything worked very well Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Playbook as a Training tool"
4/5
What do you like best about PlaybookBuilder?

I love the functionality and customization of the platform. Adding multiple different media for training purposes has made a considerable impact. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

One thing that isn't helpful is the way to edit. There are multiple ways to edit, which can be complicated. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"This is going to bring exciting change!"
5/5
What do you like best about PlaybookBuilder?

I love that it is putting all of the training documents and information in one easily organized and easily accessed place. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

I haven't found anything to dislike yet. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great Tool for Process Documenting and Training"
5/5
What do you like best about PlaybookBuilder?

The simple to use and understand interface makes it easy for users. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

Would like more flexibility to organize content in more complex playbooks and the ability to create user accounts that do not require an email address. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"PlaybookBuilder provided our operation with clarity and consistency!"
5/5
What do you like best about PlaybookBuilder?

The ability to add instructional videos has provided us with the most value! Being able to create Playbooks for specific positions and backing them up with informational videos has reinforced our procedures. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

The only issue we have run into is notifying new employees that their account is active and then them accessing it. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great for storing and using training materials"
4/5
What do you like best about PlaybookBuilder?

Easily being able to share content with multiple people. Review collected by and hosted on G2.com.

What do you dislike about PlaybookBuilder?

It is difficult to see if you have already uploaded the content to another area in playbook. Review collected by and hosted on G2.com.