Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Fun and intuitive."
4/5
What do you like best about Playable?

That I can make really fun games really easily. Also that if i need help the chat support is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Playable?

Sometimes game mechanics can feel a little wonky, and its hard to identify how to make it more smooth. I also want to step my game up a notch and not sure how to, maybe some more advanced features would bed good. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thanks for your positive feedback!

If you'd like further support with your challenges, we'd encourage you to please contact your Customer Success Manager or chat support via the platform.

Teemu P.
TP
Teemu P.
Founder
Small-Business (50 or fewer emp.)
"moneys worth"
5/5
What do you like best about Playable?

Been using Playable around 5 years now with different objectives and it deliveres every time. When you know your ways around the platform it becomes really powerful for data collection and activation. Review collected by and hosted on G2.com.

What do you dislike about Playable?

Sometimes it lacks features that makes games feel like games. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thanks for your positive feedback, Teemu!

If you'd like to share more about the features and ideas you have, please ensure to contact your Customer Success Manager or support@playable.com.

Verified User in Retail
ER
Verified User in Retail
Enterprise (> 1000 emp.)
"Playable and gamification for retail media"
5/5
What do you like best about Playable?

Playable is an intuative platform with a large range of plug and play games. Gamification is powerfull but can easily become complex. Playable makes this process simple and very well suited for the scale that is key in retail media. Their work with retailers means they have a good understanding of product needs in data and scale where they continously innovate. Customer service is superb. Review collected by and hosted on G2.com.

What do you dislike about Playable?

If the aim is to custom develop a game from scratch then I would look elsewhere. However the dynamics of games are very well defined here. The actual license price is not easy to see. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thank you for your feedback, glad to see such an impact in the retail media space. We appreciate your continued support!

Josefine A.
JA
Josefine A.
Marketing Manager
Mid-Market (51-1000 emp.)
"Always a great experience"
5/5
What do you like best about Playable?

All the possibilities, easy to use, and outstanding customer support—simply excellent overall.

A great way to engage with the customers and give them something new. Review collected by and hosted on G2.com.

What do you dislike about Playable?

The mobile version of the games is difficult to use, as the appearance in the Playable tool on a PC doesn’t match how it looks on a phone. The layout differs significantly, and placements are incorrect.

Additionally, more templates for pop-ups would be appreciated. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thank you for your positive feedback!

We understand your concerns about the mobile version and would encourage you to reach out to your Customer Success Manager or chat support via the platform.

Camilla L.
CL
Camilla L.
Senior specialist
Small-Business (50 or fewer emp.)
"Happy to play"
5/5
What do you like best about Playable?

The platform is easy to use and great support. Review collected by and hosted on G2.com.

What do you dislike about Playable?

The statistics could be more see through. Help texts could be helpfull. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thanks for your feedback, Camilla. We have passed your ideas onto our development team for consideration. We appreciate your continued support!

ED
Eline D.
Senior Digital Marketing Professional, Content
Enterprise (> 1000 emp.)
"Easy and user friendly"
5/5
What do you like best about Playable?

It's quick to build campaigns and the interface is easy to navigate in. I also appreciate the suport chat function, Anders is the real MVP when it comes to solving technical issues Review collected by and hosted on G2.com.

What do you dislike about Playable?

Playable could upgrade their survey functions so that it can be used as an actual survey for gathering insights and consumer data Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thanks for the great feedback, Eline.

We have passed your idea onto our development team for consideration. We appreciate your continued support!

MM
Marie M.
Sales Digitilization Manager
Enterprise (> 1000 emp.)
"Easy set up and professionnal way to engage clients"
5/5
What do you like best about Playable?

Intuitive interface that is easy to use, even without technical skills.

Real-time data on user engagement.

No need for plugins or additional applications to view the videos.

Very good quality of the videos / photos

Better commitment rate from our customers Review collected by and hosted on G2.com.

What do you dislike about Playable?

Difficult to have strong ROI as the tool is very expensive Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thanks for choosing Playable!

Jesper F.
JF
Jesper F.
Senior Digital Designer
Enterprise (> 1000 emp.)
"Great platform"
5/5
What do you like best about Playable?

Easy to setup a campaign. Lots of features. Great customer service. Up-to-date with trending features. Review collected by and hosted on G2.com.

What do you dislike about Playable?

Currently, I do not anything to dislike for Playable.

If I have some problems, questions or wishes for new features, I will chat with the Support team. They are always very helpful and will consider your ideas. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thanks for choosing Playable!

Verified User in Building Materials
UB
Verified User in Building Materials
Mid-Market (51-1000 emp.)
"Great tool for enganging customers and get permissions"
5/5
What do you like best about Playable?

It is intuitive with alot of integrations Review collected by and hosted on G2.com.

What do you dislike about Playable?

Some games, have a very niche use. however other games works great. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great gamification platform"
5/5
What do you like best about Playable?

The Playable platform is very easy to use and has a wide range of options/game styles for different types of games, depending on the main KPIs.

The support is second to none, they get back with answers very quickly and are very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Playable?

Nothing to note. Pricing is always competitive. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thanks for choosing Playable!