Verified User in Tobacco
UT
Verified User in Tobacco
Small-Business (50 or fewer emp.)
"Ready-to-Use Campaigns and Great Support, But Needs a Manual for New Users"
5/5
What do you like best about Playable?

What I appreciate most about Playable is the availability of ready-to-use campaigns that fit our needs and are simple to implement. Additionally, the customer support is always accessible and extremely helpful whenever I need assistance. Review collected by and hosted on G2.com.

What do you dislike about Playable?

Having a manual available for new entries would be very helpful. Review collected by and hosted on G2.com.

Ulrik K.
UK
Ulrik K.
VP Products & Publishers
Small-Business (50 or fewer emp.)
"Powerful engagement engine"
5/5
What do you like best about Playable?

One of the standout features of Playable is how it transforms ordinary content and campaigns into dynamic, interactive experiences that truly captivate audiences. Its intuitive interface and real-time analytics empower us at STEP Network to craft tailored engagement strategies—each campaign is not only visually compelling but also measurable and optimized for performance. In short, Playable is a powerful engagement engine that perfectly aligns with our mission to create immersive, results-driven digital experiences both in advertising and in content. Review collected by and hosted on G2.com.

What do you dislike about Playable?

One aspect we find challenging is that building games on Playable can be quite time-consuming—especially if you're not already a design or platform pro. we've noticed that the current process requires "some" commitment in terms of expertise and effort. We believe that a touch of AI in the game-building process could be a real game-changer, and as per our understanding that is already in the works. With AI-driven design assistance, the platform could streamline game creation, unlocking the potential to deploy gamification elements much more effortlessly and when this happens - we will run Playable on millions of pageviews each month. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thank you for sharing your insights on how Playable has deepened audience engagement - we're thrilled to hear about the significant improvements in your marketing campaigns and the value Playable has brought. We appreciate your constructive feedback on the game-building process and have passed onto our development team for consideration. We look forward to continuing to support your success!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great platform and quick customer service"
5/5
What do you like best about Playable?

The UI is very easy to navigate and if I am overwhelmed or need technical assistance, the customer service is quick and precise. Review collected by and hosted on G2.com.

What do you dislike about Playable?

I would like to have even more game types to choose from. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thanks for choosing Playable!

HW
Hannah W.
Interaction Designer
Enterprise (> 1000 emp.)
"Easy to use templated games helping us to increase member engagement"
4/5
What do you like best about Playable?

Playable's templates speed up development, and the interface is generally user-friendly. It integrates well with our existing setup, allowing us to run engaging campaigns with minimal hassle. The support is great and on the odd occasion we encounter any problem, we can get support within minutes. We use Playable every month and are seeing some great results. Generally the layout builder is an easy interface to use when designing games. Sam has been a great contact and is always willing to hear our feedback as a client. Review collected by and hosted on G2.com.

What do you dislike about Playable?

While the templates are useful, they can sometimes feel restrictive when trying to create something unique. More flexibility in customisation—especially around animations, layouts, and interactions—would be a big plus. Also, having better documentation or support for advanced configurations could help speed up development. We have found the back end game settings can be a little hard to navigate with some settings being very manual (i.e bulk delete registrations). Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thank you for your positive comments about Playable's templates and user-friendly interface. We understand your constructive feedback, and of course have made sure to pass onto our development team for consideration. We appreciate your continued support!

Magdalena W.
MW
Magdalena W.
Marketing
Enterprise (> 1000 emp.)
"Engaging and Fun Playable Quiz Experience! ⭐⭐⭐⭐⭐"
5/5
What do you like best about Playable?

I recently tried out a playable quiz, and I must say, it exceeded my expectations! The interactive format kept me engaged from start to finish, making learning (or testing my knowledge) an enjoyable experience. The questions were well-crafted, offering just the right balance of challenge and fun.

What I loved most was the instant feedback and the ability to see my progress in real time. The visuals and animations added a dynamic touch, making it far more exciting than a standard quiz. Whether you're looking to educate, entertain, or simply pass the time, this playable quiz is a fantastic choice. Highly recommended! 🎉 Review collected by and hosted on G2.com.

What do you dislike about Playable?

While the playable quiz is engaging and fun, one area for improvement could be the variety of question types. Adding more interactive elements, such as drag-and-drop or scenario-based questions, could enhance the experience even further. Additionally, having more customization options for themes or difficulty levels would make it even more appealing. Overall, it's a great tool, but a few enhancements could make it even better! Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thank you for your positive feedback!

We appreciate your suggestions and have passed to our product team for consideration. We appreciate your continued support.

Bjarney Maria B.
BB
Bjarney Maria B.
Social media specialist
Enterprise (> 1000 emp.)
"Fun and creative marketing"
5/5
What do you like best about Playable?

- creative way to make people spend time with your brand

- easy to make games branded

-the customer support Review collected by and hosted on G2.com.

What do you dislike about Playable?

- that people can’t share the result from their game on their own social media Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
Enterprise (> 1000 emp.)
"Easy, simple but extensive"
4.5/5
What do you like best about Playable?

The thing which is like the most is the broad use of Playable while keeping it simple. The set-up is simple but you can create a lot of different games, track users and interact with your CRM system.

The customer support is nice and easy. And the intergration is also easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Playable?

For every campaign that uses a different start we have to use a different campaign. It would be easy to create one campaign which can stay on for multiple campaigns. Review collected by and hosted on G2.com.

Mathias L.
ML
Mathias L.
CRM manager
Mid-Market (51-1000 emp.)
"Taking our marketing efforts to a new level"
5/5
What do you like best about Playable?

Playable gives us a new dimension within our marketing mix. To use gamification as an integrated part of our campaigns - both online and offline - is essentiel for our future marketing efforts.

The Playable system is easy to use and have a lot of nice features, that allows us to customize our campaigns in a way we like and/or finds suitable to create involving campaigns for our customers.

In addition to the above mentioning the team behind Playable is always service minded and listens to our needs and ideas.

10 out of 10 from us to Playable. Review collected by and hosted on G2.com.

What do you dislike about Playable?

I don't really have anything to say to this point. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

We're thrilled to hear that Playable has been so impactful to your marketing, Mathias!

Thanks for the positive feedback, we appreciate your continued support.

Tjalfe Leonhard K.
TK
Tjalfe Leonhard K.
CRM Specialist
Mid-Market (51-1000 emp.)
"The most in-depth gamification service"
4.5/5
What do you like best about Playable?

Playable offers the most settings, ensuring you can tailor your game and flow to your needs. Allowing customize any element with custom CSS is a huge benefit that I haven't seen in other alternatives.

Also allowing us to customize our data integration to our ESP is great.

Many options bring great flexibility and possibilities.

It's nice that the Chat support is fast to respond and effective in troubleshooting and finding solutions. Review collected by and hosted on G2.com.

What do you dislike about Playable?

The many options can be a bit overwhelming in the beginning. For people without a background in web design, some settings can seem confusing. Review collected by and hosted on G2.com.

Response from Sarah Dyer of Playable

Thanks for your positive feedback, Tjalfe! We appreciate your continued support.

Rob L.
RL
Rob L.
Lead Digital Specialist
Enterprise (> 1000 emp.)
"A very intuitive platform that allowed us to generate email leads for digital marketing campaigns."
5/5
What do you like best about Playable?

The platform is straightforward to use and highly customisable. There is a large selection of games. The support team were excellent and always on hand. Users were engaged, resulting in excellent double opt-in rates. Review collected by and hosted on G2.com.

What do you dislike about Playable?

You do have to sign up for 12 months and there does not seem to be any retention offers after this period unfortunately. Review collected by and hosted on G2.com.