--- title: Play.ht Reviews meta\_title: 'Play.ht Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 89 reviews by the users' company size, role or industry to find out how Play.ht works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 89 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Synthetic Media url: https://www.g2.com/categories/synthetic-media ---

# Play.ht Reviews & Product Details

Play (PlayHT and PlayAI) is one of the leaders in AI Voice Generation, Text to Speech & Voice Cloning. Play specializes in realtime conversational Voice AI models that can clone any voice, speak like a human across any language and accent. Play offers an AI Voiceover studio at play.ht with state-of-the-art AI Voices in 100+ languages to help you create engaging voiceovers for your projects. Play's Text-to-Speech AP (play.ht/text-to-speech-api/) offers 180ms latency and allows anyone to build realtime conversational voice AI use-cases, Play's new platform (play.ai) offers businesses a no-code solution to build and deploy human-like voice agents for sales and custom support use cases. Thousands of companies use Play to create realistic AI voices or automate their business functions with realtime conversational voices. If you have a project in mind, reach out to us - play.ht/contact-us

* * *

Seller
[Hammad](https://www.g2.com/sellers/hammad)
Discussions
[Play.ht Community](https://www.g2.com/products/play-ht/discuss)
Languages Supported

Arabic, German, English, French, Gujarati, Hindi, Italian, Japanese, Kannada, Dutch, Portuguese, Spanish, Tamil, Chinese (Simplified), Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by
Hammad Syed

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## Pricing

Pricing provided by Play.ht.

### Free Plan

Free

### Professional Plan

Starting at $39.00

[
View More Pricing Information
](https://www.g2.com/products/play-ht/pricing)

## Top-Rated Alternatives

[

 ![Murf.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Murf.ai")

Murf.ai

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[

 ![LOVO](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOVO")

LOVO

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](https://www.g2.com/products/lovo/reviews)

[

 ![HeyGen](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HeyGen")

HeyGen

4.8/5(1,947)

](https://www.g2.com/products/heygen/reviews)

[
View All Alternatives
](https://www.g2.com/products/play-ht/competitors/alternatives)

## User Insights

Average based on 89 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

[Log in to unlock pricing and user insights](/login)

 ![Sameer .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer .")
S

Sameer .

Content Creator

Small-Business (50 or fewer emp.)

7/12/2025

"Good Product, Abysmal Nightmare Customer Support"

0/5

What do you like best about Play.ht?

I find the product itself to be good, and it has the potential to be a top-tier tool in its category. Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

Unfortunately, the excellence of the product is completely overshadowed by the shockingly poor customer support. I recently renewed my subscription and have the documentation to prove it. However, I have since received a fourth notification of an attempt to withdraw funds from my account.

I have tried to resolve this issue multiple times, sending four or five emails and creating two support tickets. I have received absolutely no response from the Play.ht team, not even an acknowledgment of my issue. This complete lack of communication is unprofessional and unacceptable.

It's frustrating to be a paying customer and feel completely ignored. While I want to praise the product, the experience with their support team has been incredibly disappointing and has caused me unnecessary stress and concern about being wrongfully charged again. Is this the standard of service that Play.ht provides to its customers? Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

The platform provides a robust text-to-speech service, featuring a good range of voice options. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Noa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noa C.")
NC

Noa C.

CEO

Small-Business (50 or fewer emp.)

7/19/2025

"Constant Issues and Terrible Support"

0/5

What do you like best about Play.ht?

Nothing stands out so far - the experience has been frustrating and underwhelming. Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

This is by far the worst support experience I’ve ever had with a SaaS product. I’ve been locked out of my account due to a technical issue for weeks, and despite multiple support tickets, no one ever responds. Meanwhile, they keep charging me monthly, and I can’t even cancel the subscription because I can’t access my account. Every time I’ve used the platform, there’s been some kind of issue. There are so many better tools out there that actually support their users. I strongly recommend looking elsewhere. Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

At the moment, Play.ht isn’t solving any problems for me - I can’t access my account due to a technical issue, so I haven’t been able to use the product at all. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Zahid Mahmood N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zahid Mahmood N.")
ZN

Zahid Mahmood N.

Chief Executive Officer (CEO)

Small-Business (50 or fewer emp.)

11/7/2025

"Disappointed After Promising Start"

0/5

What do you like best about Play.ht?

They were having a unique AI sound, but then they stopped everything and ran away. Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

I dislike that Play.ht is not functioning anymore, and the text-to-speech feature is unavailable. I am frustrated that Play.ht has been acquired by Meta and is now used internally, rendering lifetime access purchasers unable to utilize it. I feel that no compensation has been offered to those who bought lifetime deals, which is disappointing. Initially, the setup and service were good, but as the product gained popularity, it stopped working effectively, leading me to switch to using ElevenLabs. Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

Play.ht initially provided efficient text-to-speech for YouTube videos, but now it doesn't work, forcing me to switch to other solutions. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Artem F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Artem F.")
AF

Artem F.

Data annotation lead

Small-Business (50 or fewer emp.)

1/20/2025

"Unable to use the subscription due to technical issues and lack of support"

0/5

What do you like best about Play.ht?

The results with some of the voices were really good and the process was easy and convenient. Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

We decided to use this service for voicing our training videos. During the free trial phase, we were completely satisfied with the results, so we purchased an annual subscription for an employee to use the service for work purposes. However, we encountered a serious issue.

The subscription was purchased through a Google account, and we are unable to use it. To transfer this account to our employee, we need to set a password, but the links sent to the email for password recovery or setup either don’t work or redirect to the login page without allowing us to take any action.

We have repeatedly contacted customer support, requesting assistance to set up a password, transfer the subscription to another account, or at least refund our money since we cannot use the subscription. However, we have received no response from the support team.

As a result, our company has spent money on a subscription that is unusable, and now we have to look for alternative solutions. We are extremely disappointed with this level of service. Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

Video voiceover Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

AS

Alex S.

Director

Small-Business (50 or fewer emp.)

11/24/2025

"Non existent technical and licence support, wordpress plugin stopped working."

0/5

What do you like best about Play.ht?

Loved the wordpress plugin when it worked Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

Non existent technical and licence support, wordpress plugin stopped working, no response for over a month. Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

Audio for articles Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Judd D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judd D.")
JD

Judd D.

Founder

Computer Software

Small-Business (50 or fewer emp.)

8/13/2025

"Horrible Support and Non functioning tool"

0.5/5

What do you like best about Play.ht?

Frankly, not much. If your budget allows for epic frustration, maybe the voice quality is okay—but that’s about it. Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

Here’s the honest breakdown: after paying for what seemed like a legitimate service, I was blindsided by unauthorized charges and features disappearing without warning. Support ghosted me, even for basic login issues. The tool itself was glitchy at best and useless at worst. When the billing and feature changes hit mid-project, I felt flat‑out scammed. Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
CC

Verified User in Consulting

Small-Business (50 or fewer emp.)

9/28/2024

"Top quality support"

4.5/5

What do you like best about Play.ht?

The support received by Play.ht was second to none. Joel was amazing. He supported me throughout my session, responded very quickly to my questions and requests, and found solutions whenever I was stuck, which was often, having never used this app before. I truly appreciate his patience and dedication to helping me navigate the platform and achieve my goals. Thanks to Joel, I was able to overcome the learning curve and produce a high-quality audio recording that exceeded my expectations. Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

The available selection of Australian accents within the app proved to be inadequate. The limited choices were further compounded by the fact that many of the voices exhibited noticeable British or American influences, leaving even fewer suitable options. This discrepancy between the advertised "Australian" accents and their actual representation posed a significant challenge in finding voices that accurately reflected the distinctive characteristics of the Australian accent.

The process of selecting appropriate voices became unnecessarily time-consuming, requiring extensive auditioning to identify those that genuinely captured the unique qualities of Australian pronunciation and intonation. This experience highlighted a clear need for a more comprehensive and authentic range of Australian voices within the app's offerings. Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

Play.ht is primarily solving the problem of high costs and limited accessibility associated with traditional voiceover production. By offering AI-generated voices and a streamlined production process, it allows me to produce professional voice recordings for my clients at a significantly cheaper rate than hiring voice actors.

This solution benefits me in the following ways:

Increased profitability: By reducing my production costs, I can offer competitive pricing to my clients while maintaining healthy profit margins.

Expanded client base: The cost-effectiveness of Play.ht allows me to attract clients with smaller budgets who might not have been able to afford professional voiceovers otherwise.

Improved client satisfaction: The combination of high-quality audio, competitive pricing, and quick turnaround times leads to greater client satisfaction and increased likelihood of repeat business.

In essence, Play.ht empowers me to provide professional voiceover services to a wider range of clients at a more affordable price point, ultimately boosting my business's profitability and competitiveness. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation")
UI

Verified User in Industrial Automation

Enterprise (\> 1000 emp.)

2/3/2025

"Great platform, easy to use"

4/5

What do you like best about Play.ht?

Quick and easy to use with great quality. Large variety of voices, accents and intonation. Overall, perfect tool to quickly turn text into speech. Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

When creating lengths of text, I used to cut it up in pieces and generate them one-by-one. The file structure of Play.ht can be improved to store the various pieces of text that belong together for one purpose. This is currently not that easy to do. Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

Quickly turning text into speech for learning solutions without intervention of a voice artist. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Chassney P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chassney P.")
CP

Chassney P.

Self

Small-Business (50 or fewer emp.)

12/9/2024

"Great product"

5/5

What do you like best about Play.ht?

Super easy to use, super fun, and great customer service. Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

A little expensive for the type of content I am making. Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

When. i used it it helped me make more content than if I had to record it. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

MH

Matt H.

Small-Business (50 or fewer emp.)

4/22/2024

"Play.HT has played a pivotal role in transferring our written content into high quality audio"

5/5

What do you like best about Play.ht?

The platform is easy to use and allows someone to take written content straight out of a .doc file and within minutes have an audio file. Review collected by and hosted on G2.com.

What do you dislike about Play.ht?

There have been some server side errors in the last month but they usually fix these in under 20 minutes Review collected by and hosted on G2.com.

What problems is Play.ht solving and how is that benefiting you?

We have over 30 years of written materials that a client needs turned into audio for people with trouble seeing. This platform has allowed us to setup a standard practice and then for each new project just drop into the platform and it puts out an audio file within a few minutes. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

## Pricing Options

Pricing provided by Play.ht.

### Free Plan

Free

### Professional Plan

Starting at $39.00

### Premium Plan

Starting at $99.00

[
View More Pricing Information
](https://www.g2.com/products/play-ht/pricing)

Play.ht Comparisons

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##### 
##### Play.ht Features

Integration

Application Integration

Speech Output

Volume

Pitch

Speed

Audio Format

Natural Sounding Voices

Audio Format Flexibility

Generative AI

AI Text-to-Speech

[
View More Features
](https://www.g2.com/products/play-ht/features)

##### Categories on G2

[Text to Speech](https://www.g2.com/categories/text-to-speech)

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