Specifically using the de-duping product in conjunction with SF Service Cloud Review collected by and hosted on G2.com.

Nothing to mention at this time, but looking forward to more feature development. Review collected by and hosted on G2.com.

Ease of use and automation capabilities! Review collected by and hosted on G2.com.

Could use better customer support and filtering functionality Review collected by and hosted on G2.com.

The learning curve is a little steep but your Customer Success team is amazing. Review collected by and hosted on G2.com.

I wish there was more informational text so that I have a better understanding of what certain buttons/features do. Review collected by and hosted on G2.com.

Duplicate Check was instrumental in keeping our CRM clean for our insurance agency (now closed). Review collected by and hosted on G2.com.

Duplicate Check met all of our needs during the time that our business was open. Review collected by and hosted on G2.com.

Flexible and powerful scanning configuration, quick and easy merging. Review collected by and hosted on G2.com.

It would be more useful if we could drag and drop to multiple rows the fields to view while confirming contacts are in fact duplicates. Review collected by and hosted on G2.com.

The product does what you expect it to do, the documentation is sufficient and the service desk is replying quickly and very helpful. Review collected by and hosted on G2.com.

Tweaking and tuning of the rules can be complex, but that has more to do with the complexity of social data as with Duplicate Check. Review collected by and hosted on G2.com.

The ability to merge custom object duplicates is a game changer.

The native Salesforce integration makes it simple to get users to help with clearing duplicates.

Scheduling automated jobs based on your criteria to clean up duplicates is an excellent feature.

Customer support is great! Review collected by and hosted on G2.com.

Nothing against Duplicate Check, I wish I had found it years ago. Review collected by and hosted on G2.com.

Duplicate Check is great to identify duplicates in custom and standard Salesforce objects. The support team is very responsive when issues surface. Review collected by and hosted on G2.com.

The job we had configured broke and we had challenges getting it fixed. Support sent recommendations but ultimately we had to hop on a call to figure it out. Review collected by and hosted on G2.com.

Quick way to merge repeats in the system without affecting the data too much. Review collected by and hosted on G2.com.

It used up like 90% of our storage and almost broke our salesforce once. Review collected by and hosted on G2.com.

that is is flexible and configurable and business users can use it Review collected by and hosted on G2.com.

I don't really have a dislike actually!

things seem to be working okay Review collected by and hosted on G2.com.