OpenStack is a complex IaaS platform to design and implement. But if you are looking for IaaS on prem, you need to give Platform 9 a shot at being your partner, whether you have OpenStack experience or not. Everyone on their team is top notch, from pre-sales through long term support, Platform 9 has been committed to the success of our on prem platform which has required a significant amount of support to allow our CI/CD pipeline to make our developers' lives easier. Review collected by and hosted on G2.com.
The only concern for us is that the control plane is in the cloud (AWS for now) and having multiple calls for certain functions means that the response time for API calls lags quite a bit behind what we see with our on-prem OpenStack platform, which is being retired. We have also had issues with the HA setup, but fixes are promised in the next version. However, if you are using OpenStack like VMWare or Hyper-V where your instances (VMs) and applications rely on the underlying infrastructure for high availability, you are doing it wrong. OpenStack is first and foremost designed for cloud-native applications. Use it as such.
We have also had so configuration bumps along the way but that has largely been due to the expectations of the business based on our on-prem infrastructure and other component integration such as hardware and storage. Review collected by and hosted on G2.com.