I have looked at several innovation/idea management platforms, and so far Spigit seems to stand out as the most complete platform. I like the over all simplicity and robustness. We were able to quick implement SSO and set up our challenges. Review collected by and hosted on G2.com.

The user interface looks a bit dated and can use a new refreshed look. Being able to add your branding is good, but that part can be more feature-rich. The user permissions and a mix of SSO/form-login for a wide mix of end users would be beneficial too. Review collected by and hosted on G2.com.

It just works. People love using it. It solves the problem, not just of finding ideas, but the much bigger problem of finding the best ideas. Review collected by and hosted on G2.com.

There's probably too much functionality that I've never used. Review collected by and hosted on G2.com.

I personally love the way that Spigit has developed a clear process for leveraging your crowd. While there are some aspects that are customizable, the standard Spigit approach works really well. I love the ability to pull reports and get a clear picture of how to create an amazing experience for our end users. When first launching, Spigit provided great support and helped us navigate and we've really gone from strength to strength as a result. The support team are quick and really do whatever they can to sort out any issues timeously. I also really appreciate their openness to feedback (based on the user experience) and how they will endeavour to make those changes on the platform. Makes it feel like we're all working together for the best crowd-sourcing platform (they practice what they preach:)) Review collected by and hosted on G2.com.

There are some pieces that are cumbersome and difficult to navigate (can't be customized). They are still new so getting all the algorithms right can only come with time (i.e. Pairwise). Review collected by and hosted on G2.com.

- Functionality

- Ease of use and customization

- Administration

- Look and feel Review collected by and hosted on G2.com.

One minor thing related to Arabic language where right to left is not fully supported Review collected by and hosted on G2.com.

I was able to self-teach myself how to navigate and configure the software. It also works great for idea management and progression- the voting and collaboration is a powerful tool that provides quick feedback. We've been able to use the platform for both Innovation Challenges and as a Project Tracker. The project section of the site captures key Initiation details about each project and enable us to review and assess validity of each proposed project. Review collected by and hosted on G2.com.

The terminology; a definitions manual would be great to explain the community hierarchy and roles within the system. The admin training provided was very basic; it would be good if it was more specialised and not just targetted at beginners. Review collected by and hosted on G2.com.

I like this system's ease of use. Users are able to use the tool without training, so they can focus on providing valuable information rather than trying to understand the system's use. Review collected by and hosted on G2.com.

I really like the system, and the support provided. I am still learning the system, but have no major concerns. I think there is a steeper learning curve for the role of administrator, but this is to be expected. Review collected by and hosted on G2.com.

Spigit provides unparallelled support and community of practice for progam administrators. They also practice what they teach; always making improvements based on customer input. Review collected by and hosted on G2.com.

We tend to be one of few customers in Canada, I am looking forward to a more local community to collaborate with as Spigit expands futher throughout western Canada. Review collected by and hosted on G2.com.

I like that you are able to design your platform in way you like in terms of branding. It gives you a sense of pride and ownership of the platform and ability to make it line up perfectly with your company branding. Review collected by and hosted on G2.com.

Before the version upgrade it was a bit hard to navigate as an administrator on the back end but since then its become a lot easier! Review collected by and hosted on G2.com.

Spigit's support team is phenomenal. They are so quick to get back to you with a response whether solved or not and are great to work with you to solve your issues. Also, the team as a whole is great. Andreanna Romano has regular check ins to make sure that we are still progressing, any new tips, and also helps if we are having any issues. Review collected by and hosted on G2.com.

There were a couple of bugs with the update, we are awaiting fixes for, but this is really minor. Review collected by and hosted on G2.com.

The Idea submission forms and voting system work very well and are very easy to layout in a way that facilitates participation Review collected by and hosted on G2.com.

Admin on the site can be difficult. Trying to make an ideation session match external website in formatting and branding can be challenging due to limitations in customization. It can also be difficult to group idea submitters in order to send follow-up emails. Review collected by and hosted on G2.com.