Planhat Pricing Overview

The ease of use, customer support, and technical assistance alongside the Planhat learning portal have been incredible. Setting up the account from Planhat's side was very clean and easy - Planhat's API is brilliant. Review collected by and hosted on G2.com.

Certain reports in the Customer Intelligence tab have a maximum number for reporting (for companies) which means I can't visualise my data fully through Planhat. This is very minor though!

Sometimes it can feel like there is an overwhelm with just how many features there are. We've been using Planhat for 2 years and realised that we hadn't been onboarded on tools that would have been really useful - although our experience was still great despite that. Review collected by and hosted on G2.com.

I enjoy that Planhat provides a unified 360-degree view, allowing us to store extensive customer information in one convenient place instead of juggling multiple locations. This feature significantly simplifies our data management process. The ease of setting up the software is another positive aspect for me. Review collected by and hosted on G2.com.

I find it frustrating that Planhat lacks certain functionalities I expected. Despite being easy to set up, there are aspects where the functionality doesn't quite meet my needs. Specifically, I'm unable to complete actions and manage follow-up tasks effectively within the platform. This forces me to leave Planhat to handle tasks which ideally should be managed there, causing inconvenience and inefficiency in my workflow. Additionally, while Planhat consolidates customer information well, we haven't fully realized its value yet, as some features like integration of live usage data are not fully utilized. Overall, these limitations are hindering my ability to derive the expected benefit from the product. Review collected by and hosted on G2.com.