MZ
Michael Zambetti Z.
"Phenomenal Customer Experience, Powerful Financial Tools"
5/5
What do you like best about Planful?

I use Planful for forecasting, budgeting, reporting, and consolidating multiple entity financials. I appreciate that it streamlines reporting needs, enabling quick querying and letting our team focus on strategic future analysis. The customer experience is phenomenal, making them true partners, and they adapt their product to customer needs. They have training modules and videos now, which have expanded significantly over the years. I find language familiarity and ease of use great because anyone who understands simple mapping and retrieval can use it. I also like that most formulas are common to the MS Excel framework, allowing me to create reports and planning templates with minimal recreation. The integration with Dynamic 365 is direct and works well for me. Review collected by and hosted on G2.com.

What do you dislike about Planful?

Workforce planning has been taking major strides, which used to be a weakness. I know Dynamic Planning was a tool that provided immense customization options, but was very difficult to use. It sounds like they have made strides to improve it, but I don't have experience using that since they've enhanced it. Review collected by and hosted on G2.com.

Mayank J.
MJ
Mayank J.
Director, Strategic Initiatives
Enterprise (> 1000 emp.)
"Intuitive and Easy, But Needs Better Proration Features"
5/5
What do you like best about Planful?

I like the ease of use of Planful. It's a very intuitive tool. HC planning and forecasting are very simple, and entering details for reporting is straightforward as well. The initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about Planful?

Some features like proration do not work. We need to calculate proration manually. For example, if someone is given a salary increase of 10% for the full year and is eligible for only 5% based on joining dates, we need to calculate this manually. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Planful’s Flexible Hierarchies Make Data Analysis a Breeze"
5/5
What do you like best about Planful?

The great thing about Planful is the hierarchy mechanism to maintain dimensions. I love the flexibility to analyze different data sets, it has made day to day so much easier. Review collected by and hosted on G2.com.

What do you dislike about Planful?

The learning curve can be a bit daunting. It has taken some time to adapt but is worth it. Review collected by and hosted on G2.com.

Andrew C.
AC
Andrew C.
Mid-Market (51-1000 emp.)
"Intuitive Financial Tool, But Dashboard Needs More Power"
4/5
What do you like best about Planful?

I find Planful really easy to use, and the interface is user-friendly for all the teams. The report building is really easy and intuitive. I appreciate the simple and non-convoluted interface of the core application, unlike other software. Review collected by and hosted on G2.com.

What do you dislike about Planful?

I don't love the dashboards part and setting up Spotlight is difficult where you need consultants to assist with it. Make the dashboards have a little more capability rather than just boilerplate templates. Review collected by and hosted on G2.com.

Marlena K.
MK
Marlena K.
Financial Planning and Analysis Manager
Mid-Market (51-1000 emp.)
"Effortless Planning with Robust Features"
5/5
What do you like best about Planful?

I like Planful because of its ease of use and customizable platform. It's a great help that support is available if needed. I find that setting up various forecasting scenarios and comparing variances is easy with Planful. The structured planning it provides is also very beneficial for my work. Review collected by and hosted on G2.com.

What do you dislike about Planful?

N/A Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Enterprise (> 1000 emp.)
"Highly Customizable Platform with Versatile Features"
4/5
What do you like best about Planful?

The system offers a wide range of customization options, allowing businesses to tailor the environment to their unique needs, regardless of industry. Its features are designed to address a variety of requirements that different types of businesses might have. Additionally, the platform is user-friendly for the average person, as well as frequent user, yet it also supports more complex tasks when necessary. The customer support is also a big element has they will be readily available to help at any point of the process. Review collected by and hosted on G2.com.

What do you dislike about Planful?

As the system scales, you may notice a slight decrease in speed when handling more demanding tasks. This can have time impact on some time sensitive reporting. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Exceptional Ease of Use, Industry-Leading Consolidation, and Reliable Performance"
4/5
What do you like best about Planful?

The tool is intuitive and easy to learn. Technical support is great at responding quickly and resolving any issues. In my experience, the consolidation functionality is the strongest/best in the industry, and even comparable EPM platforms acknowledge they can’t match Planful in this area. Reporting and budgeting are also straightforward to configure and operate smoothly. Review collected by and hosted on G2.com.

What do you dislike about Planful?

Sometimes product enhancements can be slow to roll out. I appreciate that Planful listens to its customers and takes feedback seriously, but straightforward updates shouldn’t take 18 to 24 months to implement. Administration used to be simple, but as new features are added—which customers consistently request—it has become more challenging to troubleshoot and identify which settings need to be adjusted to reach a solution. Review collected by and hosted on G2.com.

JF
Jennifer F.
AD FPA
Mid-Market (51-1000 emp.)
"Easy to Implement/Use Planning tool ever"
5/5
What do you like best about Planful?

Ease of use for Admin and End-user.

Straight-forward functionality

Daily use for data pull, data integration, report built-up

Fantastic customer support Review collected by and hosted on G2.com.

What do you dislike about Planful?

Still have room to improve planning modules

Subline items in Structure planning is not currently show in the report display Review collected by and hosted on G2.com.

Response from Cameron Moreau of Planful

Appreciate you taking the time to leave a review Jennifer!

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Intuitive, Excel-Like Experience"
3.5/5
What do you like best about Planful?

The interface is intuitive and approachable, with a clean layout that keeps the learning curve short. Most formulas follow the MS Excel framework, so finance folks feel at home almost immediately and don't have to rebuild their mental models from scratch. Review collected by and hosted on G2.com.

What do you dislike about Planful?

The technology overall still isn't 100% up to par for 2026, with the likes of Pigment. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Enterprise (> 1000 emp.)
"Great for Scaling and Excel Integration, But Struggles with Complex Data"
3.5/5
What do you like best about Planful?

Able to scale processes. Solid integration with Excel. Review collected by and hosted on G2.com.

What do you dislike about Planful?

System seems to struggle with large amounts of data/scale/complexity. Review collected by and hosted on G2.com.