--- title: Planet Payments Reviews meta\_title: 'Planet Payments Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Planet Payments works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 14 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- # Planet Payments Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Planet Payments but has limited features. Are you part of the Planet Payments team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Planet Payments provides businesses with a comprehensive and secure payment solution. Their solution can be used both online and in Point-of-Sale (POS) transactions, making it easy for customers to pay. Planet Payments offers an array of payment methods such as split payments, American Express, Diners Club, Visa, Mastercard, Digital Wallets, and more. Additionally, the company's tailored solutions make it simple for businesses to integrate existing systems into their platform quickly and seamlessly. The security of Planet Payment's platform is the top priority. They offer ground-up security networks, API solutions, and certified fraud prevention specialists, reducing fraud and safeguarding customers’ platforms. On top of that, they also provide Smart Features to enhance the customer experience. These include dynamic currency conversion, one-click payments, and payment buttons for Apple Pay, Google Pay, PayPal, and other digital wallets. All of this is accessible without complex coding or setup. In addition to their payment solutions, Planet Payments offers a range of unattended and omnichannel shopping solutions, allowing businesses to easily connect their online and offline payments. Moreover, their Level Service Provider certification ensures that businesses are 100% compliant. As a result, businesses of all sizes can securely accept payments from customers around the world. At Planet Payments, their mission is to provide businesses with a comprehensive and secure payment experience. Their goal is to make it easy for customers to pay, while also ensuring that businesses get paid and boost sales and revenue opportunities. With their innovative solutions and highly secure systems, Planet Payments helps businesses provide their customers with the best payment experience possible. * * * Seller [Planet](https://www.g2.com/sellers/planet-f1065ccc-b1b8-4676-8b55-f75dbc139ec1) Discussions [Planet Payments Community](https://www.g2.com/products/planet-payments/discuss) Languages Supported German, English, French, Italian, Spanish Overview by Denis Wolters Show More ## Top-Rated Alternatives [ ![Stripe Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stripe Payments") Stripe Payments 4.2/5(458) ](https://www.g2.com/products/stripe-stripe-payments/reviews) [ ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments") PayPal Payments 4.4/5(2,748) ](https://www.g2.com/products/paypal/reviews) [ ![Payoneer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Payoneer") Payoneer 3.2/5(374) ](https://www.g2.com/products/payoneer/reviews) [ View All Alternatives ](https://www.g2.com/products/planet-payments/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) ![George N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "George N.") GN George N. Risk Management Specialist Small-Business (50 or fewer emp.) 7/5/2023 "Efficient and Convenient Payment Solutions”" 5/5 What do you like best about Planet Payments? I appreciate Planet Payments for their efficient and convenient payment solutions. Their system is user-friendly, making transactions seamless and hassle-free. The variety of payment options they offer, including online and mobile payments, caters to different customer preferences. Additionally, their excellent customer support ensures any issues are addressed promptly. Review collected by and hosted on G2.com. What do you dislike about Planet Payments? None there is nothing I dislike about planet payment Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? Planet Payments solves payment processing challenges and benefits users by offering diverse payment options, streamlined transactions, global capabilities, and dedicated customer support. Enjoy convenience, reliability, and expanded business reach with their efficient solutions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Aradhna N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aradhna N.") AN Aradhna N. Senior Product Specialist Mid-Market (51-1000 emp.) 7/26/2023 "Trustworthy platform to get refunds" 4.5/5 What do you like best about Planet Payments? Its a great platform for shoppers as well as for merchants. Help shoppers to shop tax free and merchants to increase revenue. Review collected by and hosted on G2.com. What do you dislike about Planet Payments? It would be great if all the features are available in the mobile app as well Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? I had visited Europe once and through this platform I was able to shop tax-free Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![sushil m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sushil m.") SM sushil m. Small-Business (50 or fewer emp.) 7/17/2023 "Ease Your Business Payments" 4/5 What do you like best about Planet Payments? The ease in use and also the way of user friendly is amazing Review collected by and hosted on G2.com. What do you dislike about Planet Payments? Sometime it is slow due to backend update. Which get resolves in sometime but it is user friendly Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? It is making our job easy and taking payments from clients is easy and it is best for use Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sushil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sushil M.") SM Sushil M. Assistant Manager - Operations Small-Business (50 or fewer emp.) 7/14/2023 "Can be bit better in terms of payment" 2.5/5 What do you like best about Planet Payments? I guess it is still in working stage but now in this stage also it is working best Review collected by and hosted on G2.com. What do you dislike about Planet Payments? Some time it lags and it is suggested to team to work in its betterment Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? Helping businesses in many ways by providing them platform to do transactions Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sunny K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny K.") SK Sunny K. System Engineer Small-Business (50 or fewer emp.) 7/8/2023 "Best Payment system honest Review." 5/5 What do you like best about Planet Payments? Best thing about planet payment is its system with zero % payment failure. Review collected by and hosted on G2.com. What do you dislike about Planet Payments? Some time i face one issue with customer support like little delay response. Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? End to end user friendly payment gateway system with negligible % of failure.its benefitting me as best payment gateway system. Review collected by and hosted on G2.com. Show More 7/10/2023 Validated ReviewerIncentivizedSource: G2 invite ![Taufiq K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taufiq K.") TK Taufiq K. ESG Executive Small-Business (50 or fewer emp.) 7/21/2023 "Helping community and Society through digital payment" 3.5/5 What do you like best about Planet Payments? Helping shoppers and merchants to meet and acquire business and trust Review collected by and hosted on G2.com. What do you dislike about Planet Payments? May be Planet Payment ms acquire more business and merchants Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? It is solving problem of complex business gateway and empowering merchants Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish D.") AD Ashish D. Quality Assurance Lead Small-Business (50 or fewer emp.) 7/6/2023 "My interview experience was very good. They were following the proper process." 4.5/5 What do you like best about Planet Payments? The domain is very good. Where we have continuous growth and learning experience.The peoples are very polite and professional. Review collected by and hosted on G2.com. What do you dislike about Planet Payments? Nothing is like that I feel anything bad for the company. Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? Using latest technology like clouds Review collected by and hosted on G2.com. Show More 3/1/2024 Validated ReviewerIncentivizedSource: G2 invite ![Abhishek M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek M.") AM Abhishek M. Frontend Engineer Small-Business (50 or fewer emp.) 7/6/2023 "Great experience" 5/5 What do you like best about Planet Payments? Fast transaction, easy to use, response time is better than other systems Review collected by and hosted on G2.com. What do you dislike about Planet Payments? This platform not reached to other peoples Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? Basically other platforms are slow but this is fast and easy to use Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abhinay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhinay M.") AM Abhinay M. SEO Executive Small-Business (50 or fewer emp.) 7/6/2023 "Best Experience" 5/5 What do you like best about Planet Payments? Global payment processing company that offers international and multi-currency payment solutions for businesses. Review collected by and hosted on G2.com. What do you dislike about Planet Payments? not got any dislikes so far using Planet Payments Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? Planet Payments solving Currency Conversion Review collected by and hosted on G2.com. Show More 1/7/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 7/20/2023 "Great Payment Gateway Service" 4/5 What do you like best about Planet Payments? Quick implementation timeline was the best aspect Review collected by and hosted on G2.com. What do you dislike about Planet Payments? Performance during poor network conditions is sometimes not upto the mark Review collected by and hosted on G2.com. What problems is Planet Payments solving and how is that benefiting you? Acting as payment gateway partner for our online shopping website. Helped in providing quick payments and supports various payment modes. It helped us in increasing the order volumes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/planet-payments/pricing) Planet Payments Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image") Stripe Payments 4.2/5(458) [ Compare Now ](https://www.g2.com/compare/planet-payments-vs-stripe-stripe-payments) ##### ##### Planet Payments Features Payment Options Multi-Currency Self Service Portal Multi-Currency Administration Reporting/Dashboards User, Role, and Access Management Omnichannel Platform Accounting integration E-commerce Integration Accounting integration [ View More Features ](https://www.g2.com/products/planet-payments/features) ##### Categories on G2 [Payment Processing](https://www.g2.com/categories/payment-processing)[Payment Gateways](https://www.g2.com/categories/payment-gateways)[Payments Orchestration](https://www.g2.com/categories/payments-orchestration) ##### Explore More [What website privacy auditing tool is highest rated for GDPR and privacy compliance for enterprise teams?](https://www.g2.com/discussions/what-website-privacy-auditing-tool-is-highest-rated-for-gdpr-and-privacy-compliance-for-enterprise-teams)[Best ATS Software](https://www.g2.com/discussions/best-ats-software-for-tracking-job-applicants)[Best session replay tool for SaaS startups](https://www.g2.com/discussions/what-s-the-best-session-replay-tool-right-now) [Best tools for building personalized employee career paths](https://www.g2.com/discussions/best-tools-for-building-personalized-employee-career-paths)[What are the top encryption key management vendors for HIPAA and SOC 2 compliance requirements?](https://www.g2.com/discussions/what-are-the-top-encryption-key-management-vendors-for-hipaa-and-soc-2-compliance-requirements%20)[Which cloud kitchen management solutions offer strong delivery partner integration without creating order fulfillment bottlenecks?](https://www.g2.com/discussions/which-cloud-kitchen-management-solutions-offer-strong-delivery-partner-integration-without-creating-order-fulfillment-bottlenecks) [Show MoreShow Less](javascript:void(0);)