---
title: Planet Payments Reviews
meta_title: 'Planet Payments Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how Planet Payments works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 14
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Payment
  url: https://www.g2.com/categories/payment
---


# Planet Payments Reviews
**Vendor:** Planet  
**Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 14
## About Planet Payments
Planet Payments provides businesses with a comprehensive and secure payment solution. Their solution can be used both online and in Point-of-Sale (POS) transactions, making it easy for customers to pay. Planet Payments offers an array of payment methods such as split payments, American Express, Diners Club, Visa, Mastercard, Digital Wallets, and more. Additionally, the company&#39;s tailored solutions make it simple for businesses to integrate existing systems into their platform quickly and seamlessly. The security of Planet Payment&#39;s platform is the top priority. They offer ground-up security networks, API solutions, and certified fraud prevention specialists, reducing fraud and safeguarding customers’ platforms. On top of that, they also provide Smart Features to enhance the customer experience. These include dynamic currency conversion, one-click payments, and payment buttons for Apple Pay, Google Pay, PayPal, and other digital wallets. All of this is accessible without complex coding or setup. In addition to their payment solutions, Planet Payments offers a range of unattended and omnichannel shopping solutions, allowing businesses to easily connect their online and offline payments. Moreover, their Level Service Provider certification ensures that businesses are 100% compliant. As a result, businesses of all sizes can securely accept payments from customers around the world. At Planet Payments, their mission is to provide businesses with a comprehensive and secure payment experience. Their goal is to make it easy for customers to pay, while also ensuring that businesses get paid and boost sales and revenue opportunities. With their innovative solutions and highly secure systems, Planet Payments helps businesses provide their customers with the best payment experience possible.




## Planet Payments Reviews
  ### 1. Ease Your Business Payments

**Rating:** 4.0/5.0 stars

**Reviewed by:** sushil m. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Planet Payments?**

The ease in use and also the way of user friendly is amazing

**What do you dislike about Planet Payments?**

Sometime it is slow due to backend update. Which get resolves in sometime but it is user friendly

**What problems is Planet Payments solving and how is that benefiting you?**

It is making our job easy and taking payments from clients is easy and it is best for use

  ### 2. Helping community and Society through digital payment

**Rating:** 3.5/5.0 stars

**Reviewed by:** Taufiq K. | ESG Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about Planet Payments?**

Helping shoppers and merchants to meet and acquire business and trust

**What do you dislike about Planet Payments?**

May be Planet Payment ms acquire more business and merchants

**What problems is Planet Payments solving and how is that benefiting you?**

It is solving problem of complex business gateway and empowering merchants

  ### 3. Great Payment Gateway Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about Planet Payments?**

Quick implementation timeline was the best aspect

**What do you dislike about Planet Payments?**

Performance during poor network conditions is sometimes not upto the mark

**What problems is Planet Payments solving and how is that benefiting you?**

Acting as payment gateway partner for our online shopping website. Helped in providing quick payments and supports various payment modes. It helped us in increasing the order volumes.

  ### 4. Easy onboarding, steeper on the price - quite interesting payment solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Planet Payments?**

It is an all in one payment solution. 
The integrations are flawless and support major service providers.

**What do you dislike about Planet Payments?**

A little on the steeper side of the cost spectrum.

**What problems is Planet Payments solving and how is that benefiting you?**

Easy integration and end-to-end support. 
The core product is flawless.



- [View Planet Payments pricing details and edition comparison](https://www.g2.com/products/planet-payments/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A38%3A06+-0500&secure%5Bsession_id%5D=233fa563-d036-494e-bda7-3fbf2cb4229f&secure%5Btoken%5D=d6004408136589eca1199a010246c0987914b92a527420a052014a67bc40f621&format=llm_user)

## Planet Payments Features
**Payment Options**
- Coupons, Discounts, Promotions, and Gift Cards
- Recurring Billing
- Instant Payment
- Accepted Credit Cards and Debit Cards
- ACH Payments and eCheck Processing
- Split Payments
- Real-Time Payments
- Multi-Currency
- Self Service Portal

**Payment Processing**
- Encryption
- Credit Card Processing
- Mobile Payments
- Digital Wallet Integration
- Debit/Credit Card Processing
- Online Payments
- Partial Payments
- In-Person Payments
- Digital Wallet Payments

**Architecture**
- Unified API
- POL
- Integrations

**Administration**
- Reporting/Dashboards
- User, Role, and Access Management
- Payout Time
- Manual Payment Entry
- Dispute Resolution
- Omnichannel
- Levels 1 & 2
- Level 3

**Administration**
- Reporting & Analytics
- E-commerce Integration
- Processing Fees
- POS Integration
- Omnichannel
- Levels 1 & 2
- Level 3
- Payment Gateway Integration
- ACH Payment Processing
- Cryptocurrency Processing

**Processing**
- Validation
- Automation
- Cross Border
- Routing
- Reconciliation

**Security**
- PCI Compliance
- Fraud Protection Tools
- Data Tokenization
- Two-Factor Authentication
- POS Verification

**Payment Options**
- Multi-Currency
- Self Service Portal

**Risk & Compliance**
- Failed payments
- Tokenization
- Compliance

**Development**
- Customization (Fields, Objects, and Layouts)
- APIs
- Accounting Software Integration
- E-Commerce Software Integration

**Security**
- POS Verification

**Analytics**
- Consolidation
- Optimization
- Fraud

**Platform**
- Performance and Reliability
- Internationalization - Currency/Language
- Internationalization - Operating Country
- API / Integrations
- PCI Regulation Compliance
- Supplemental Technology
- Accounting integration
- E-commerce Integration

**Platform**
- Accounting integration
- E-commerce Integration

**Agentic AI - Payments Orchestration**
- Autonomous Task Execution
- Cross-system Integration

**Additional Functionality**
- Data Synchronization
- Transaction Monitoring
- Purchasing & Receiving
- Contactless NFC
- Offline Access
- Electronic Signature
- PCI Compliance
- Credit Card Management
- Fraud Detection
- SSL Security
- Mobile Access
- Generative AI
- Returns Management
- Discount Management
- Reminders
- Barcode/Ticket Scanning
- Reporting & Statistics
- Recurring/Subscription Billing
- Compliance Management
- Transaction History
- Mobile Card Reader
- Sales Tax Management
- Customer Database
- Receipt Management
- Customizable Branding
- Invoice Management
- Cash Management
- Remote Access/Control
- Multi-Location
- Sales Trend Analysis
- CRM
- Gift Card Management
- Sales Reports
- AI Copilot
- Multiple Payment Options
- Loyalty Program
- Status Tracking
- Alerts/Notifications
- Activity Dashboard
- Expense Tracking
- Data Security
- Payment Links
- API
- Payment Fraud Prevention
- Payment Reconciliation
- Data Import/Export
- Search/Filter
- Real-Time Data
- Billing & Invoicing

**Agentic AI - Payment Gateways**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

## Top Planet Payments Alternatives
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - 4.2/5.0 (454 reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,693 reviews)
  - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (367 reviews)

