Braden M.
BM
Braden M.
Propfirm contractor
Small-Business (50 or fewer emp.)
"Helpful Support and consistent fund transfers"
2.5/5
What do you like best about Plane?

Helpful support, and it is fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Kinda slow to receive the payments to my account but its understandable as to why thats the case. Review collected by and hosted on G2.com.

Indira V.
IV
Indira V.
Banking Support| Santander Bank
Mid-Market (51-1000 emp.)
"Secure Personal Info and On-Time Payments"
5/5
What do you like best about Plane?

My personal Info is secure and the payment was received on time Review collected by and hosted on G2.com.

What do you dislike about Plane?

The company I work with should pay a subscription to waive the employees to be charge with the $20 fee from the emission bank (I'm from Honduras) Review collected by and hosted on G2.com.

Alexandrea A.
AA
Alexandrea A.
Contractor
Mid-Market (51-1000 emp.)
"Better Currency Exchange Rate, Fees and Customer Service!"
5/5
What do you like best about Plane?

Absolutely better than Paypal in terms of exchange rate and I love it that customer service are humans not bots. Review collected by and hosted on G2.com.

What do you dislike about Plane?

It takes 5 business days to a week of processing. They could also consider natural calamities in respective countries and be considerate to lessen the processing time since these are critical times. Review collected by and hosted on G2.com.

Álvaro P.
ÁP
Álvaro P.
Principal engineer
Mid-Market (51-1000 emp.)
"Limited and Frustrating UI Despite Basic Payment Visibility"
0.5/5
What do you like best about Plane?

It's better than nothing. Provides visibility on when the payments are going to be processed Review collected by and hosted on G2.com.

What do you dislike about Plane?

UI and website suck. Very bad. Feels very limited, especially after using things like Ramp Review collected by and hosted on G2.com.

Response from Asta So of Plane

Thank you for your feedback, Álvaro. I'm sorry to hear you find the UI to be frustrating. If you'd like to share specific feedback, please get in touch with Meta, our head of support. Her email address is s.nainggolan@pilot.co. We'd love to hear more details on how we can improve the UI and your experience.

Bhavesh P.
BP
Bhavesh P.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Easy to Use with a Smooth Payment Flow"
5/5
What do you like best about Plane?

I like Plane for its easy-to-use layout and UI, which made the initial setup really quick, taking just about 2 minutes. I also enjoy how Plane handles payments efficiently and the contract feature is quite good. Another advantage is the good currency rate it offers. Review collected by and hosted on G2.com.

What do you dislike about Plane?

All good—there’s nothing I dislike. I’d just like to see a little improvement in the UI. Review collected by and hosted on G2.com.

Sanket A.
SA
Sanket A.
Proprietor
Small-Business (50 or fewer emp.)
"Easy to Use, Great for Team Collaboration"
5/5
What do you like best about Plane?

I like that Plane is very easy to use. I appreciate that the calculations are done and my data is already entered, which simplifies the process. Review collected by and hosted on G2.com.

What do you dislike about Plane?

The receipt download process is a bit cumbersome for me. There's too much going around and clicking, and it's not available upfront, which could be improved for accounting purposes. Review collected by and hosted on G2.com.

Natalie D.
ND
Natalie D.
Admissions Coordinator
Small-Business (50 or fewer emp.)
"Clear, Simple Visualizations That Are Easy to Follow"
4/5
What do you like best about Plane?

The information is easy to visualize, and overall everything feels clear, straightforward, and simple to follow. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Although I did enjoy the experience, I still feel there were a few things out of place. Review collected by and hosted on G2.com.

Joan Pablo F.
JF
Joan Pablo F.
Sales
Mid-Market (51-1000 emp.)
"Plane Rocks"
5/5
What do you like best about Plane?

It gets me paid on time and helps keep my bills paid. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Nothing. Everything is super good and legit. Review collected by and hosted on G2.com.

Alexa S.
AS
Alexa S.
Small-Business (50 or fewer emp.)
"Effortless Payments and Comprehensive Notifications"
5/5
What do you like best about Plane?

I like the note system in Plane. The fact that there are multiple emails sent when the funds are on their way and when they've been deposited into your account is great. The email notifications sent before and after the deposit are really helpful. Review collected by and hosted on G2.com.

What do you dislike about Plane?

No comment Review collected by and hosted on G2.com.

Zain A.
ZA
Zain A.
Mid-Market (51-1000 emp.)
"Convenience and Speed with Room for Improvement"
4.5/5
What do you like best about Plane?

I like the convenience Plane offers for making payments from the USA to Pakistan. It's great that I get paid very quickly, usually in one to two days. The initial setup of Plane was super easy. I just had to sign a few documents, add my bank account, and provide my details and address, and then it was good to go. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Maybe the speed of payment. Can be further improved. Like, right now, it takes two to three days to land the payment in my bank account. I think it can be reduced to, I think, one day or a few hours. Review collected by and hosted on G2.com.