Planbase Reviews (5)

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Planbase Reviews (5)

4.8
5 reviews
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Courtney W.
CW
Courtney W.
"Streamlined Scheduling with Powerful AI"
5/5
What do you like best about Planbase?

I use Planbase to streamline provider schedules, which allows me to push availability slots into Athena EHR efficiently. I find its AI tool valuable as it will save me almost 5-10 hours a week from manually entering schedules. I like the claim shifts feature because it lets me add hours to specific days or providers in particular states where we need additional capacity to see patients. I also love that I can instruct the AI tool to take certain actions, and it's generally pretty accurate. The initial setup was straightforward and easy, with one of the founders, Joe, conducting a training session with our providers to help us get started. Review collected by and hosted on G2.com.

What do you dislike about Planbase?

There are some times glitches that take place (just like with any software) but only once in a while and the team is usually very fast about fixing any issues. Review collected by and hosted on G2.com.

Aaliyah W.
AW
Aaliyah W.
"Effortless App Creation and Scheduling with Planbase AI"
5/5
What do you like best about Planbase?

I like how Planbase AI helps me create custom apps that are great for RN scheduling and seeing which RNs are assigned to which assignments. It's very easy to space them out and have an easy-to-view report. I also find the AI feature very useful because I can ask questions, and it can pull data right in. I like how easy it is to communicate and quickly build apps. At an easy glance, I can send out information to staff members to see who's there and who isn't. The initial setup was very easy, with great prompts to help me understand the system. They're constantly improving Planbase AI, which always impresses me. Review collected by and hosted on G2.com.

What do you dislike about Planbase?

Nothing that I do not dislike. Review collected by and hosted on G2.com.

Noah V.
NV
Noah V.
Senior Manager, Practice Management
Mid-Market (51-1000 emp.)
"Planbase AI: Revolutionized Our Capacity Planning and Scheduling"
5/5
What do you like best about Planbase?

I love Planbase AI, especially its built-in AI bot that lets me build any dashboard or report I need. It's super helpful for creating reports tailored specifically to my business. I also find the provider ease of use to be super great and easy on the provider end. The integrations with tools like Slack and the provider app allow providers to submit availability seamlessly. On the back end, there's a ton of data we can pull, which is really convenient. The AI makes manual updates a breeze with simple commands that update everything for us at the click of a button. It's equipped with lots of cool features that really hone in on our workforce and speeds things up for us. I also appreciate how easy it was to initially set up Planbase AI; it was just a matter of uploading things, and we were good to go. Their great support made setup even easier. Review collected by and hosted on G2.com.

What do you dislike about Planbase?

Do not have anything currently that I dislike Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Responsive Support Team That Quickly Resolves Issues"
4/5
What do you like best about Planbase?

Customer support is very responsive. Usually starts with AI replying but someone from their team promptly assists us with any issues. Review collected by and hosted on G2.com.

What do you dislike about Planbase?

Occasional software issues, though the team quickly investigate and act on it when we report it. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Interactive, Easy-to-Use Platform with Excellent Tech Support"
5/5
What do you like best about Planbase?

Interactive easy to use platform. Excellent tech support Review collected by and hosted on G2.com.

What do you dislike about Planbase?

The AI bot is extremely promising and has great potential Review collected by and hosted on G2.com.