Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Long time Plaid user"
4/5
What do you like best about Plaid?

Excellent API documentation. Easy to use inside iOS, Android or webapp. Easy to implement API as a financial institution.

Used by our customers on a daily level - very few issues with significant financial institutions Review collected by and hosted on G2.com.

What do you dislike about Plaid?

Their transaction API examples are lacking, and couldn't contain more transaction types Review collected by and hosted on G2.com.

Orlando G.
OG
Orlando G.
Mid-Market (51-1000 emp.)
"Plaid the amazing!!!!"
5/5
What do you like best about Plaid?

The ease of configurability of the application and the versability of the interface for users is incredbile!!! Review collected by and hosted on G2.com.

What do you dislike about Plaid?

There's not really a lot to dislike, a couple site outages like one would normally expect!! Review collected by and hosted on G2.com.

Amir C.
AC
Amir C.
Founder + Producer
Small-Business (50 or fewer emp.)
"One of the best lego piece for banking!"
4.5/5
What do you like best about Plaid?

One of the best things about Plaid is its integration with multitudes of different banking data + companies. Its strength is in its quick response to Fintech and banking needs. Review collected by and hosted on G2.com.

What do you dislike about Plaid?

One of the biggest dislikes I have with Plaid would be integration with Canadian and other non - US based banks. It's been a process getting anything approved if you're outside of the United States. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great and responsive banking integrations partner"
4/5
What do you like best about Plaid?

Plaid's support team is very responsive and takes the time to explain errors and resolution steps for each case we open with them. They always follow up to ensure that our users' issues have been resolved and see cases through to resolution. They have integrations with thousands of banks, allowing nearly all of our users to link their bank account/credit card. Review collected by and hosted on G2.com.

What do you dislike about Plaid?

Issues can sometimes take months to resolve. Sometimes users have given up and deleted their accounts by the time their issue is resolved. There are also semi-frequent issues with some banks. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Enterprise (> 1000 emp.)
"Plaid is Secure and Convenient!"
5/5
What do you like best about Plaid?

What I like most about plaid is firstl the peace of mind knowing the platform is secure and safe. I also love how easy it is to use and integrate with your banking information. Review collected by and hosted on G2.com.

What do you dislike about Plaid?

There really isn't much I don't like to be completely honest. If I had to choose something though, It would be that more companies don't use Plaid at this point. Even though they don't now, I see a lot of companies changing to Plaid in the near future! Review collected by and hosted on G2.com.

MG
Maria G.
Program/Operations Manager
Enterprise (> 1000 emp.)
"Safe and Secure Transactions"
5/5
What do you like best about Plaid?

Plaid is a safe and secure way for your customers to validate their banking information when doing business with your company. Review collected by and hosted on G2.com.

What do you dislike about Plaid?

I don't dislike anything about it. It's a safe and secure platform. It's easy to use - no problems. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Simple to use, robust when you need it."
3.5/5
What do you like best about Plaid?

Plaid helps the customers of my accounting firm pay for one-time and recurring subscriptions with a simple, easy-to-use interface both for myself and for my clients. Review collected by and hosted on G2.com.

What do you dislike about Plaid?

Plaid offers a wide array of features that many small business owners will not need. This makes the setup process seem more complicated than it needs to be. Keep your API's simple and you won't need to worry about a headache. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"positively plaid"
5/5
What do you like best about Plaid?

I like that Plaid is connected to so many varying financial institutions so that the majority of users can use it sucessfully. Review collected by and hosted on G2.com.

What do you dislike about Plaid?

There are a few common banking services it doesn't work with, such as Venmo. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Very helpful"
5/5
What do you like best about Plaid?

That it can assist me in getting a business line of credit. Review collected by and hosted on G2.com.

What do you dislike about Plaid?

That it is very simple, it could have more features. Review collected by and hosted on G2.com.

Barry B.
BB
Barry B.
Design UX Consultant
"Plaid for user experience"
2.5/5
What do you like best about Plaid?

task flow, reduced effort, less friction, faster Review collected by and hosted on G2.com.

What do you dislike about Plaid?

None I can see, it works fine, I haven't had a problem Review collected by and hosted on G2.com.