I appreciate Plaid for its seamless connection capabilities, particularly in linking my bank with various sellers, which enhances my shopping experience. The initial setup was super easy, making it straightforward for me to get started without any hassle. This convenience is a significant benefit, demonstrating Plaid's user-friendliness and intuitive design. Review collected by and hosted on G2.com.

I find disconnecting accounts to be challenging with Plaid. Review collected by and hosted on G2.com.

The best thing in plaid is it help to connect the bank accounts to our site easily Review collected by and hosted on G2.com.

That it doesn't support some third party banks in canada Review collected by and hosted on G2.com.

I like using Plaid for its efficiency, high level of security, and online usefulness. It is also able to be utilized multiple times with frequent use. Review collected by and hosted on G2.com.

I do not find anything I dislike about Plaid. Review collected by and hosted on G2.com.

This tool simplifies the process of linking your account to various businesses, while also making it more secure. Review collected by and hosted on G2.com.

You are still entrusting your bank account details to a third party. Review collected by and hosted on G2.com.

Very easy to connect bank with my brokerage account. Review collected by and hosted on G2.com.

Some accounts not show list on the drop menu. so i did manually. That is only one dislike. Review collected by and hosted on G2.com.

I've been running Plaid for many years for both business and non-profits without many issues. Link is extremely easy to integrate and start using. The API is reasonable and stable. Review collected by and hosted on G2.com.

For the very few times I've needed customer support, I wasn't too impressed. I've talked to both amazing reps and also ones that didn't understand what I was talking about. But this was years ago. I haven't had to contact customer support in more than 4 years. Review collected by and hosted on G2.com.

Plaid has a highly customizable user experience that we can fit to our needs, and also provides plenty of different products that provide information we can get from the single connection. Highly useful in verifications and underwriting, and can also reduce fraud when used carefully. Review collected by and hosted on G2.com.

Keeping up with the changing technology requirements is difficult to prioritize against other initiatives, and can make it difficult for us to stay current. This leaves us with default features, which are fine, but not customized to our specific requirements. Review collected by and hosted on G2.com.

The client libraries are solid. Documentation is good overall. The developer logging available in the Plaid console is comprehensive at a level that sets the bar for the industry. Review collected by and hosted on G2.com.

It's pricey. Our Account Managers were not always on the ball in terms of account communication. There is not quite enough metadata about institutions to help us slice the institutions into groups that would help our app communicate with end users.

Account selection across connections can be improved. Review collected by and hosted on G2.com.

Pricing is quite affordable, and they have a lot of product offerings. Review collected by and hosted on G2.com.

Brokerage integrations are flakey at best. Our application depended heavily on Plaid to connect to users' brokerage accounts. There would be MONTHS at a time where an integration would go down (ehem... M1 Finance, Fidelity). Some of the biggest brokerages just flat out don't work. Review collected by and hosted on G2.com.

Excellent API documentation. Easy to use inside iOS, Android or webapp. Easy to implement API as a financial institution.

Used by our customers on a daily level - very few issues with significant financial institutions Review collected by and hosted on G2.com.

Their transaction API examples are lacking, and couldn't contain more transaction types Review collected by and hosted on G2.com.