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CR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/21/2021

"Not worth the cost"

0/5

What do you like best about Placester?

I like the way the website looked and functioned Review collected by and hosted on G2.com.

What do you dislike about Placester?

The cost was way too high with no leads coming in, I could see using this if I owned a brokerage just for general image of the company Review collected by and hosted on G2.com.

Response from Katarzyna Waniek-Halicka of Placester

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My apologies about your experience with Placester. It's hard to believe that the site wasn't bringing in any leads. I want to look into your case, so I will be pleased if you send a link to your site to my email address: kwaniek-halicka@placester.com. Indeed, there is some way we can help you.

TS

Trenesha S.

Real Estate Broker

Small-Business (50 or fewer emp.)

3/23/2021

"Great Website Platform for the Challenged Business Owners"

5/5

What do you like best about Placester?

I love that there is always improvement and even though I know nothing about creating a website it makes it easy to have a fabulous looking website. Review collected by and hosted on G2.com.

What do you dislike about Placester?

I hate that I had to switch to codeless to use newer features. Review collected by and hosted on G2.com.

Response from Katarzyna Waniek-Halicka of Placester

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Hi Trenesha,

We understand the transition from our Classic websites to the new Codeless platform may have been an inconvenience for you in the short-term. We are extremely confident that the upgrade you made to Codeless will continuously pay off over time as we have extremely ambitious goals to deliver robust features that you would have otherwise never had access to on Classic. We appreciate your feedback and transparency in this review and will continue to work tirelessly for you as a Placester customer!

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/17/2021

"Easy To Get Up and Running"

5/5

What do you like best about Placester?

The support team was efficient and accessible. It was reasonably easy to get my site up and running. Review collected by and hosted on G2.com.

What do you dislike about Placester?

The lag time between email and text versus setting up a phone call. Review collected by and hosted on G2.com.

Response from Katarzyna Waniek-Halicka of Placester

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Thank you for taking the time to share your opinion about Placester.

VD

Vince D.

R

Small-Business (50 or fewer emp.)

3/23/2021

"Placester has done an amazing job since inception for me."

5/5

What do you like best about Placester?

They’re fresh templates and support response Review collected by and hosted on G2.com.

What do you dislike about Placester?

Nothing negative to comment on, they’re on top of everything Review collected by and hosted on G2.com.

Response from Katarzyna Waniek-Halicka of Placester

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Thanks for leaving the review, Vince. We are delighted to meet your expectations.

AR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

11/18/2020

"Bad Customer Service and Limited Features"

0/5

What do you like best about Placester?

The price is cheap and the interface is not that bad. Review collected by and hosted on G2.com.

What do you dislike about Placester?

Lack of customer service, inability to have agent's contact information, many errors, Review collected by and hosted on G2.com.

What problems is Placester solving and how is that benefiting you?

As soon as you launch your website, it's like they completely forget about you. There were a lot of errors on our site such as all our Sold Listings were under one agent name, our open houses were just a copy of ALL our listings, the contact forms couldn't be differentiated so you didn't know if your lead was interested in a property, or interested in becoming an agent, etc. You have to manually enter all the housing IDs for the open houses and sold listings to your creative assistant which is way too tedious. I've tried calling Placester, it always goes to voicemail. I've left a voicemail, and no one has called me back. Also, we are a brokerage so on all of our listings I wanted to list our agents' contact information so leads can directly contact the realtor for the property they're interested in. Placester does not have that feature... I do not recommend this platform to anyone. Review collected by and hosted on G2.com.

Response from Seth Price of Placester

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We’re sorry to hear of your less-than-satisfactory experience with Placester.

My name is Seth Price, and I am the VP of Product here at Placester. Please accept our sincerest apologies.

We've taken your feedback to heart and made some significant changes to our product and support process and it looks like we missed migrating you to our new platform. We introduced a host of tools to help admins have more control over the site and the sites of their agents. In addition, we've added a services marketplace to make it easier to get website marketing done .

I'd love the opportunity to win back your business. If you're game, please call my cell 401-351-4663 or email me @ sprice@placester.com.

See how Placester improved

LD

Laurie D.

Founder/CEO

Small-Business (50 or fewer emp.)

3/31/2021

"Beautiful, customizable and easy to use!"

5/5

What do you like best about Placester?

Beautiful templates that allow you to customize the website and make it unique. Review collected by and hosted on G2.com.

What do you dislike about Placester?

Some customization requires help from Placester. Review collected by and hosted on G2.com.

Response from Katarzyna Waniek-Halicka of Placester

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Thank you so much for the kind words, Laurie! Reviews like yours motivate us to do what we do. :)

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

3/22/2021

"Easy to use website!"

4.5/5

What do you like best about Placester?

I like being able to change my website as needed without having to call a tech line and having to pay charges to do so. Review collected by and hosted on G2.com.

What do you dislike about Placester?

There were some delays in initial setup from my rep and some confusion on who was handling the setup Review collected by and hosted on G2.com.

Response from Katarzyna Waniek-Halicka of Placester

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Thanks for leaving a review. Your feedback means a lot to us!

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

3/22/2021

"We recently made a large upgrade"

5/5

What do you like best about Placester?

every one of our concerns along the way got met Review collected by and hosted on G2.com.

What do you dislike about Placester?

Communication, sometime very slow due to only being able to Chat Review collected by and hosted on G2.com.

Response from Katarzyna Waniek-Halicka of Placester

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Thank you for taking some time out of your day to leave us a review. We will do our best to improve the speed of our communication. :)

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

3/23/2021

"Great plug and go RE agent website and CRM"

4.5/5

What do you like best about Placester?

Ease of setup, and IDX integration, and Personalization Review collected by and hosted on G2.com.

What do you dislike about Placester?

Did not have one of my Multiple Listings Association available for IDX Intergration Review collected by and hosted on G2.com.

Response from Katarzyna Waniek-Halicka of Placester

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Thanks for sharing your opinion about Placester. We want to dig deeper and solve your MLS & IDX problem. You have shared your review anonymously, so can you please write us an email (reviews@placester.com) with your personal information and a detailed description of the problem. The email will be forwarded to the right hands and we will try to resolve the issue as soon as possible.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/4/2021

"Amazing team and platform"

5/5

What do you like best about Placester?

I like the quick reply when you need something. Review collected by and hosted on G2.com.

What do you dislike about Placester?

There was nothing I disliked about the site or platform Review collected by and hosted on G2.com.

Response from Katarzyna Waniek-Halicka of Placester

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Thanks for leaving the review. We are glad that Placester meets your expectations. Your feedback means a lot to us!