Astrig A.
AA
Astrig A.
Procurement manager - intern
Mid-Market (51-1000 emp.)
"A great and efficient experience with pivot."
5/5
What do you like best about Pivot?

Pivot is user-friendly allowing me to navigate effortlessly. As well as its ease of implementation with a great support from the team that is always open to meet for questions and more. Some of the features pivot offers are unique.Pivot ensures that every step of the procurement process is seamlessly integrated. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

There are still features to be developed, but the team is working on it, and I'm confident that they'll be able to deliver a product that meets 100% of my needs as they have previously. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"User friendly tool to simplify procurement processes"
5/5
What do you like best about Pivot?

- cutomizable questionnaire and workflows

- user friendly and intuitive, doesn't require any training

- customer operation was really reactive during the implementation phase

- new features seems to be shipped quickly Review collected by and hosted on G2.com.

What do you dislike about Pivot?

- we are still missing a few features but they seem to be in development

- idem for integrations Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A practical & user-friendly tool to simplify procurement process"
5/5
What do you like best about Pivot?

- Intuitive interface & rapid/efficient support team,

- Integration with Slack,

- Customizable workflows,

- Adapted to all teams involved in the procurement process (security, legal, finance) Review collected by and hosted on G2.com.

What do you dislike about Pivot?

- Would be awesome to be able to customize forms,

- And having checklists through Slack when verifying security or legal requirements. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Pivot Overview"
5/5
What do you like best about Pivot?

The best part about Pivot is the team behind it. They are highly professional and a pleasure to work with. Additionally, the system's flexibility and ability to be configured to meet our specific needs make it an excellent solution for our procurement requirements. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

The system has so many exciting features currently in development, and we can’t wait for them to become available Review collected by and hosted on G2.com.

Tom S.
TS
Tom S.
Senior Brand Designer
Mid-Market (51-1000 emp.)
"Making the purchase request process delightful"
5/5
What do you like best about Pivot?

Pivot makes the whole process of requesting a purchase seamless. It's beneficial to know at which stage my purchase request is and who the persons involved are. The UI is super clean, making the process delightful. The team is also listening to users and implementing the suggestions rapidly. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

The tool is still early, so there's potential for additional helpful features Review collected by and hosted on G2.com.

Thomas L.
TL
Thomas L.
Head of cloud infrastructure
Mid-Market (51-1000 emp.)
"Super easy procurement process"
5/5
What do you like best about Pivot?

I love how Pivot makes the procurement process so simple! All I have to do is follow the flow of questions on the UI. The interface is really clear and shows me exactly where my order is and who needs to approve it next. Plus, it integrates with Slack, so I get my purchase orders right in my DMs. It’s super convenient! Review collected by and hosted on G2.com.

What do you dislike about Pivot?

nothing really, the customer support is very responsive and fixes problems in minutes Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Thrilled with the tailored features and great support from Pivot Team"
5/5
What do you like best about Pivot?

The customization options that perfectly fit my needs, along with the responsive and helpful support team always available to answer any questions. The tool is very easy to use, was easily implemented/integrated and is already used frequently by the team. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

There isn't anything I particularly dislike about the tool, but there are features I would like to see that are still in development and included in their roadmap. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Automate the invoice validation process and implement the Expense Approval Process."
5/5
What do you like best about Pivot?

An easy to use interface with smooth operation and above all a very responsive and competent support service Review collected by and hosted on G2.com.

What do you dislike about Pivot?

Nothing for now. Each blockage in the operation is translated by an opportunity for development and a rapid resolution. Review collected by and hosted on G2.com.

Thomas B.
TB
Thomas B.
CFO
Mid-Market (51-1000 emp.)
"Great team & product"
5/5
What do you like best about Pivot?

Reactive team, great product, true business relation all the way through implementation Review collected by and hosted on G2.com.

What do you dislike about Pivot?

A few glitches at first, corrected when feedback was made Review collected by and hosted on G2.com.

Anne-Sophie L.
AL
Anne-Sophie L.
Procurement Manager
Mid-Market (51-1000 emp.)
"Pivot is saving us both time & money !"
5/5
What do you like best about Pivot?

- UX is great & allows a strong user adoption

- Pivot does not require a lot of change management

- It gives access to a lot of data & reports allowing a robust modern Spend Management

- Premium customer support Review collected by and hosted on G2.com.

What do you dislike about Pivot?

- Would be great if Pivot could offerTravels (offering same features as a travel agency), expenses & vitual cards Review collected by and hosted on G2.com.