Alexander T.
AT
Alexander T.
Team Lead, MIS. Business Systems Analyst, Sr.
Mid-Market (51-1000 emp.)
"Business Applications platform"
4/5
What do you like best about Pivotal CRM?

Pivotal CRM is not only CRM but also a platform for quick business applications development. It provides capabilities to develop any business process and integrate it with any other system on-premise or in a cloud. Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

You need developer to create your business processes. There are very few products you can purchase to extend Pivotal CRM out-of-the-box functionality, comparing to other CRM systems. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Good choice for a moderate sized organization with some improvements needed"
2.5/5
What do you like best about Pivotal CRM?

The ability to create and edit c quiustomer/clients quickly and add details later is nice.

The ability to provide different kinds of access to different users. Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

At some points in time it can get quite glitchy especially when trying to access a lot of information quickly. I'd like the option to assign more levels of "authority" or access to certain users whereas right now it is either just restricted to either read only or full access. It could also do with better/nicer UI as right now it feels very cluttered and without external training can be very daunting for a first-timer to use. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"I have 4 yrs experience in pivotal Crm"
3/5
What do you like best about Pivotal CRM?

User friendly for developers and users and others Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

Sometimes some logic cannot be implemented using pivotal so we used c# code to implement Review collected by and hosted on G2.com.

JF
Johnathan F.
New Home Consultant
Enterprise (> 1000 emp.)
"Very archaic but idiot proof"
3/5
What do you like best about Pivotal CRM?

There is little to no way to be able to mess anything up, functions are very basic. Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

It is very difficult to navigate and search for addresses in my case. Search function should be more encompassing Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Enterprise (> 1000 emp.)
"It was fine"
2/5
What do you like best about Pivotal CRM?

Ui is easy to understand. There wasn't any learning to do. Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

It works kinda slow. It depends on computer but still. Review collected by and hosted on G2.com.

TS
Tristan S.
Sales Manager
Mid-Market (51-1000 emp.)
""Incredible approach to incorporate our MRP and ERP with our CRM.""
5/5
What do you like best about Pivotal CRM?

The best ERP arrangements, be that as it may, are completely incorporated with every one of your frameworks over the venture, conveying an incentive to each useful zone, from fund to client administration to the board—and in case you're in assembling, this incorporates your building, plan and production network groups also. Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

No android application, which was an issue for a portion of our business people. Review collected by and hosted on G2.com.

Kara R.
KR
Kara R.
Area Sales Manager
Facilities Services
Enterprise (> 1000 emp.)
"Pivotal for 10 years"
3.5/5
What do you like best about Pivotal CRM?

It doesn’t change much often. I’ve been with my company for 10 years and have been using this CRM. Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

This is not the easiest system to navigate. But since I’ve been using it for 10 years, I am very used to it. Nothing much has changed from back then and now. Review collected by and hosted on G2.com.

Ronald A.
RA
Ronald A.
Sales
Enterprise (> 1000 emp.)
"CRM Pivotal"
2.5/5
What do you like best about Pivotal CRM?

Pivotal CRM makes it easy to personalize our sales Ideas It helps you to manage customers issues with accuracy. It heps you with good leads, which helps in faster sales contacts... Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

As it as a large data base, sometimes the filteration of the lead is not accurate. Large application it hangs a lot and may cause problems during sales. Review collected by and hosted on G2.com.

jorge l.
JL
jorge l.
Empleado de ventas
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"solutions"
5/5
What do you like best about Pivotal CRM?

Pivotal CRM allows us to offer exceptional service to customers and simplify the support request process. The platform and applications in Pivotal offer flexibility, and allow us to shape it to our needs. Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

On some occasions, it is somewhat slow. Otherwise, everything works correctly and we are happy with the application. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Very Great Software!"
2.5/5
What do you like best about Pivotal CRM?

it is the best software to use for small businesses! very clean and easy to learn software Review collected by and hosted on G2.com.

What do you dislike about Pivotal CRM?

software takes for ever to boot up and get started Review collected by and hosted on G2.com.