--- title: Pivotal CRM Reviews meta\_title: 'Pivotal CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 62 reviews by the users' company size, role or industry to find out how Pivotal CRM works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 62 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Pivotal CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Pivotal CRM but has limited features. Are you part of the Pivotal CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions. * * * Seller [Ignite Enterprise Software Solutions](https://www.g2.com/sellers/ignite-enterprise-software-solutions) Discussions [Pivotal CRM Community](https://www.g2.com/products/pivotal-crm/discuss) Solution Type All-in-One Overview by Jennifer Stancil (Senior Marketing Communications Specialist at Avolin) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/pivotal-crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,872) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Sugar Sell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sugar Sell") Sugar Sell 3.8/5(776) ](https://www.g2.com/products/sugar-sell/reviews) [ ![Workbooks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Workbooks") Workbooks 4.3/5(575) ](https://www.g2.com/products/workbooks/reviews) [ View All Alternatives ](https://www.g2.com/products/pivotal-crm/competitors/alternatives) ## User Insights Average based on 62 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Pivotal CRM Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Flow ](https://www.g2.com/products/zoho-flow/reviews) Show More AK Andrei K. CRM Consultant Computer Software 11/15/2012 Business partner of the seller or seller's competitor, not included in G2 scores. "Pivotal CRM is good product for companies that already have IT infrastructure." 4/5 What do you like best about Pivotal CRM? Administration is easy: security, backing up and restoring data, localization. Native tools to move meta data between systems, nice integration with Crystal Reports, MS Office and SharePoint. Rich searches and forms. Everything is in house. Friendly and easily reachable Tech Support. Provides wide range of industry solutions. Review collected by and hosted on G2.com. What do you dislike about Pivotal CRM? Service packs can break features. Technical documentation lacks coding examples. Review collected by and hosted on G2.com. Recommendations to others considering Pivotal CRM: None of CRM products on the market are perfect. You can do great things with Pivotal and cost of deployment can be projected easily. There are no surprises, like with SFDC or some other vendors. Just do things right from the beginning and you won't be disappointed. Priced very reasonably for the rich functionality it provides. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Petr D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Petr D.") PD Petr D. CRM Division Manager Information Technology and Services Mid-Market (51-1000 emp.) 11/14/2012 Business partner of the seller or seller's competitor, not included in G2 scores. "I've been implementing Pivotal CRM for 7 years and would recommend it to everyone" 4.5/5 What do you like best about Pivotal CRM? It's the most flexible solution I know, you can achieve a lot without writing code, well integrated with Outlook, supports all mobile platforms Review collected by and hosted on G2.com. What do you dislike about Pivotal CRM? For simple solution can be too complicated Review collected by and hosted on G2.com. Recommendations to others considering Pivotal CRM: If you require maximum flexibility of the solution, easy integration and different types of access to the system - you should seriously consider it Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/pivotal-crm/pricing) Pivotal CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,872) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pivotal-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7ced6db8cc2b61a5caf71a02a69ee333/sugar-sell.png "Product Avatar Image") Sugar Sell 3.8/5(776) [ Compare Now ](https://www.g2.com/compare/pivotal-crm-vs-sugar-sell) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a691b2a2f56d18b2de79ca2c240a1824/oracle-crm-on-demand.png "Product Avatar Image") Oracle On Demand 3.8/5(111) [ Compare Now ](https://www.g2.com/compare/oracle-crm-on-demand-vs-pivotal-crm) ##### ##### Pivotal CRM Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Lead Management Customer Support Case Management Knowledge Base Call Center Features Reporting & Analytics Reporting Dashboards Forecasting [ View More Features ](https://www.g2.com/products/pivotal-crm/features) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [What is the top MFA platform for securing enterprise applications?](https://www.g2.com/discussions/what-is-the-top-mfa-platform-for-securing-enterprise-applications)[What commenting systems with AI-powered moderation work best for publishing companies managing high-volume reader discussions?](https://www.g2.com/discussions/what-commenting-systems-with-ai-powered-moderation-work-best-for-publishing-companies-managing-high-volume-reader-discussions%20)[What file reader software is most reliable for mid-market organizations without disrupting existing workflows?](https://www.g2.com/discussions/what-file-reader-software-is-most-reliable-for-mid-market-organizations-without-disrupting-existing-workflows) [Which emergency management software is most reliable based on reviews from business resilience teams?](https://www.g2.com/discussions/which-emergency-management-software-is-most-reliable-based-on-reviews-from-business-resilience-teams)[What is the top-rated location intelligence platform for real estate?](https://www.g2.com/discussions/what-is-the-top-rated-location-intelligence-platform-for-real-estate)[Pros and Cons Details](https://www.g2.com/products/pivotal-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)