SN
Sergiusz N.
Marketing & Sales Trainer
Enterprise (> 1000 emp.)
"Very interesting solution for any types of Sales Force"
5/5
What do you like best about Pitcher?

This solution provides the possibility to manage content remotetly, fast receive files by the groups after uploading, and Pitcher is very polite, reactive and enthusiastic team! Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

The user interface should be more intuitive. The admin interface has annoying little things, should be fixed. Not all formats of files are compatible (probably my package only). Review collected by and hosted on G2.com.

Dirk A.
DA
Dirk A.
Global Medical Sales Director
Mid-Market (51-1000 emp.)
"The Omni channel acceleration app"
4.5/5
What do you like best about Pitcher?

Agility of the company in meeting their customers needs and expectations. The comprehensiveness of their solutions such as social messaging, personalized resource center to name only a few. Straight forward licensing strategy. Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

It would be great if they would also make their own CRM integrated solution Review collected by and hosted on G2.com.

MV
Mircea V.
Global Sales Enablement Manager Adhesive Technologies
Enterprise (> 1000 emp.)
"professional tool & support team"
4.5/5
What do you like best about Pitcher?

Usability from an iPad, build your own ad-hoc pptx deck Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

BI tool / data model not user friendly.. Review collected by and hosted on G2.com.

Tania G.
TG
Tania G.
Sales & Channel Excellence Manager NAFTA
Mid-Market (51-1000 emp.)
"Great content management tool"
4.5/5
What do you like best about Pitcher?

The fast accesibility to the app and easy usability Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

Maybe the time that it takes to download all content Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Pitcher Review"
2.5/5
What do you like best about Pitcher?

Customer Service is active and engaged and obviously tries to improve the customer experience Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

Customer Interface was hard for my team to adopt Review collected by and hosted on G2.com.

Response from Laura Mattiucci of Pitcher

Dear Administrator

We are sorry to hear that you have experienced difficulties for your sales team to adopt the customer interface and the consequence of such the overall user adoption of the tool.

User adoption and user experience is a top priority for Pitcher and a key investment area. We would very much like to offer you a free of charge customer success initiative to analyze and understand the root cause behind your described user adoption issue and collaborate together with you to improve it and thereby hopefully achieve the expected outcome you set as a goal when engaging with Pitcher.

Please feel free to reach out to me on ole.goehring@pitcher.com and we will get this moving as soon as possible.

Kinds Regards

Ole Göhring

Head of Customer Success

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy to use - with a great support team"
4/5
What do you like best about Pitcher?

Enough room for customisations and the app is really easy to use. Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

Administration side could be a bit more intuitive Review collected by and hosted on G2.com.

AN
Amer N.
Enterprise (> 1000 emp.)
"Customer Relationship Manager for MENA region"
5/5
What do you like best about Pitcher?

Having Pitcher app between the hands of our sales people increased their efficiency in a tremendous way, they started even enjoying their daily activities more in addition we started (as Management) having more accurate reports and taking better business decision based on better understanding for our markets.

The cherry on top of the cream is Pitcher support team response is always professional and on time. Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

We had major iOS version changes during the last period and managing more than 2k devices is a challenging process, so we are waiting for the app auto update version which should be in place this month. Review collected by and hosted on G2.com.

Response from Çağatay Hamamcıoğlu of Pitcher

Hi Mr. Amer, thanks for your comments. With our latest replacement of your app from enterprise version to App Store one, your need is covered now; which means if your users turn on “auto update” from their devices, they will be able to download the latest version of Pitcher automatically from App Store.

LB
Laurent B.
Enterprise (> 1000 emp.)
"A very efficient application for our sales process"
5/5
What do you like best about Pitcher?

Pitcher offered us a great quality of service. We have been impressed by the reactivity of their teams and we appreciate how flexible their platform is to adapt to the specificities of our sales process.

Integration with our Salesforce CRM was easy.

We got great feedbacks on the user experience from our sales team.

Our team can work with a lean interface to manage their activities: Pitcher offers us the ability to be compliant with our global processes but also to add some specific features to suits the specific needs per Business units or Countries.

We highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

The analytics capabilities offered by Pitcher Insight are great but still require some training to be efficiently used. Review collected by and hosted on G2.com.

John L.
JL
John L.
Digital Project Manager
Automotive
Enterprise (> 1000 emp.)
"Best in class sales ennoblement tool on the market"
5/5
What do you like best about Pitcher?

How easy the application is to use and maintain. Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

Nothing, this solution is exactly what we were looking for. Review collected by and hosted on G2.com.

PG
Pavel G.
Small-Business (50 or fewer emp.)
"Very good tool for Field Sales "
4/5
What do you like best about Pitcher?

We have done an extensive review of all the Sales Enablement solutions and have found that Pitcher had by far the best and tightest CRM integration (Salesforce.com<http://Salesforce.com><http://Salesforce.com<http://salesforce.com/>> in our case). Next to full offline integration (incl. any updates we make on our CRM) we appreciate their innovation and vision around Sales Enablement as a monolithic app for sales people. Review collected by and hosted on G2.com.

What do you dislike about Pitcher?

Proper deployment and integration requires time and effort, but it was mostly caused by our complex SFDC set up and integration requirements. Review collected by and hosted on G2.com.