Pitcher Reviews & Product Details

Pitcher Overview

What is Pitcher?

Pitcher is a leading provider of sales enablement and content management for field sales and marketing teams. With an intuitive and feature-rich platform, Pitcher’s cloud-based software makes it easier for field sales and marketing professionals in industries such as life sciences, consumer packaged goods, financial services and manufacturing to plan for, execute and analyze their business meetings. The immersive, feature-rich software can be executed on various desktop and mobile devices to better engage customers and field reps throughout the entire sales and marketing lifecycle. Headquartered in Zurich, Pitcher serves hundreds of customers across the globe with international offices in New York City, Istanbul, Singapore, and Tokyo. For more information, visit www.pitcher.com and follow on Twitter @Pitcherdotcom.

Pitcher Details
Website
Languages Supported
Arabic, German, Greek, English, French, Italian, Japanese, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
Product Description

Pitcher redefines the way sales managers, marketing professionals and field reps engage and interact with their customers.

How do you position yourself against your competitors?

Pitcher redefines the way sales managers, marketing professionals, and field reps engage and interact with your customers. By integrating complex solutions into a single, intuitive piece of sales enablement software, Pitcher empowers its users to be more productive and more profitable.

Here's how the Pitcher sales enablement software will benefit your organization:

-Save money by cutting agency costs

-Improve Brand Image

-Save time in the field

-Empower Sales Force 

-Maintain Compliance

-Get Real-time Insight on KPIs

-Transform data into actionable insights

-Unify all data sources under single app

-100% customer satisfaction rated solution


Seller Details
Seller
Pitcher AG
Company Website
Year Founded
2010
HQ Location
Zurich, Switzerland
Twitter
@pitcherdotcom
169 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
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Pitcher Reviews

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Having Pitcher app between the hands of our sales people increased their efficiency in a tremendous way, they started even enjoying their daily activities more in addition we started (as Management) having more accurate reports and taking better business decision based on better understanding for our markets.

The cherry on top of the cream is Pitcher support team response is always professional and on time. Review collected by and hosted on G2.com.

What do you dislike?

We had major iOS version changes during the last period and managing more than 2k devices is a challenging process, so we are waiting for the app auto update version which should be in place this month. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This platform can help your sales teams in all their activities regardless of how complex it is. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are getting the marketing cycle closed using Pitcher (CLM) in addition it is being used as offline interface for our backend CRM app.

In addition to the massive data received from the day to day activities on Pitcher which is helping us in understanding our customers and their behaviour. Review collected by and hosted on G2.com.

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Response from Çağatay Hamamcıoğlu of Pitcher

Hi Mr. Amer, thanks for your comments. With our latest replacement of your app from enterprise version to App Store one, your need is covered now; which means if your users turn on “auto update” from their devices, they will be able to download the latest version of Pitcher automatically from App Store.

Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Pitcher offered us a great quality of service. We have been impressed by the reactivity of their teams and we appreciate how flexible their platform is to adapt to the specificities of our sales process.

Integration with our Salesforce CRM was easy.

We got great feedbacks on the user experience from our sales team.

Our team can work with a lean interface to manage their activities: Pitcher offers us the ability to be compliant with our global processes but also to add some specific features to suits the specific needs per Business units or Countries.

We highly recommend! Review collected by and hosted on G2.com.

What do you dislike?

The analytics capabilities offered by Pitcher Insight are great but still require some training to be efficiently used. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to have a tool to support the activities of our sales team dealing with Point of Sales and Retailers.

With Pitcher we have an integrated solution with 1 single app to support stock auditing, price checking, merchandising and presentations.

We needed also to have a fully compatible solution with Salesforce.

Pitcher brings us more visibility on the activities of our PoS team (both internal or external sales agents) and great analytics on our positions on the Retail market. Review collected by and hosted on G2.com.

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Open Discussions in Pitcher
Digital Project Manager
Automotive
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

How easy the application is to use and maintain. Review collected by and hosted on G2.com.

What do you dislike?

Nothing, this solution is exactly what we were looking for. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I started working with Pitcher about 1.5 years ago and they have been excellent to work with. They have an amazing product that has truly help our sales force be more efficient and agile in front of our customers. We are currently live in 29 countries across Europe and NA, but will be deploying Pitcher Zero to 146 countries and to every sales rep in our organization. They have helped me put together a tool that is truly a game changer for our sales force. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having one streamlined tool for our sales force globally to use that can truly bring value to them. Review collected by and hosted on G2.com.

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AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to create interactive presentations with hotspots, and chapters

Ability to link to relevant documents within a presentation

Ability to use the quick jump feature to navigate from an existing presentation to another presentation easily

Ability to create custom slide decks and include whichever pages you wish without having to include all pages within a document

Offline accessibility of the documents Review collected by and hosted on G2.com.

What do you dislike?

When you create a slide deck and include a pdf, the resulting document is a pdf. It would be nice to provide a warning when you include a pdf with powerpoint presentations.

The admin limits the number of documents you can duplicate. If you select all, it doesn't give you a warning. You just have to verify which documents have been duplicated. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The tool offers a lot of flexibility to create presentations. Pitcher's model is for the customer to be self-sufficient. It provides the documentation to assist you to do any required customizations. If the out of the box features are not enough, make sure you have the resources to maintain the presentations and to do any customizations.. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use pitcher for our salesforce to have professional looking presentations while in front of our customers while not having to have an internet connection. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

We were able to implement Pitcher in couple of countries over a period of few weeks. Seamless integration with Salesforce and ease of use of the iPad application increased reps' efficiency and saved time needed for call preparations, execution and reporting.

Salesforce support was a few clicks aways, always very competent and helpful, very proactive. Review collected by and hosted on G2.com.

What do you dislike?

We were missing territory management, which would help in easy territory rearrangements and in transferring reps from one territory to another. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our medical reps could concentrate on calls, knowing call preparations, presentation materials and reporting is automatically handled by the system. This lead to increased performance and better call quality. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Excellent platform that is amazingly flexible to fit the design and compliance requirements imposed in global companies. The support provided by Pitcher is excellent and the team reactive. Review collected by and hosted on G2.com.

What do you dislike?

The most advanced functionalities may require time to implement for beginners Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Realization of an analytical dashboard for external audience using epidemiology data. Excellent management of the database by the system. Review collected by and hosted on G2.com.

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Consultant
Civic & Social Organization
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The software is good, robust.

The people from Pitcher are always positive, proactive. The support is great! They always helped us and found a good solution. Review collected by and hosted on G2.com.

What do you dislike?

The login procedure and the registration of the users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Presentation of Marketing material to doctors: print-out and distribution of paper based materials have been substituted with Pitcher.

Our reps are always up-to-date with the latest material and have available everything on the files Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Pitcher is a fantastic tool that sales reps loves. Makes their life easy and helps them to improve their image in front of customers. Review collected by and hosted on G2.com.

What do you dislike?

There is a change management necessary with the marketing team, to learn and align how to use the system. Depending on how big is your organization this is a point to consider for deployment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Marketing materials access and alignment.

Planning territoty calls Review collected by and hosted on G2.com.

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Marketing Technology Manager
Marketing and Advertising
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy on-boarding experience, and great options for CRM integration. Pitcher Impact has enabled our Sales staff to easily find product information during a sales call. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to dislike about this application or company Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Pitcher is a great company to deal with. Staff is very professional and the level of assistance throughout the overall process made on boarding very easy and please during something that can be considered stressful time for a company whose going through change. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reduced prepping time for sales agent and increase in efficiency. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The solution is very nice, is flexible and is very well designed Review collected by and hosted on G2.com.

What do you dislike?

Too many promises , not realistic

Overselling

Technical competencies Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Marketing ability to create interactive material independently from agencies.

Integration between CRM and Digital selling tool

Easier life for sales rep

Integration with calendars Review collected by and hosted on G2.com.

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Group Communications Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The application is easy to use and to implement.

The Pitcher team is always reactive and attentive to our needs. Review collected by and hosted on G2.com.

What do you dislike?

Implementation of the new version took longer than expected due to various reasons. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Pitcher enables marketing to ensure not only consistency on the key message to provide to customers but also local adaptation.

Very effective when you have teams worldwide managed remotely. Review collected by and hosted on G2.com.

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Response from Çağatay Hamamcıoğlu of Pitcher

Thank you for your kind review.

We apologize for the delay that was caused with the new version, it was a new setup for us and there was some aspects that required additional testing.

We hope you can continue to leverage the benefits of the platform!

Senior Corporate Development Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

User interface, navigation, simplicity and Salesforce.com integration. Pitcher is an agile and dynamic company with strong client focus. Great overall package. Review collected by and hosted on G2.com.

What do you dislike?

Implementation effort took longer than expected due to various reasons (in-house vs. external decision). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Full integration with CRM platform, obtaining sales field analytics, central content management, simplicity of client presentations and low maintenance. Review collected by and hosted on G2.com.

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EF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy functionality, user friendly, good support Review collected by and hosted on G2.com.

What do you dislike?

Some limitations in modules- additional functionalities required needs development work. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Improved productivity and efficiency of sales team. Improved compliance and standardization of content usage. Review collected by and hosted on G2.com.

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