My favorite thing about Pitchbox is the list of opportunities they provide. This is an area of outreach that I really needed help with, and their lists are pretty good. I usually get a decent handful of opportunities from each list. Review collected by and hosted on G2.com.

There's nothing that I have a big problem with. The layout is a bit fussy and complex for my taste, but others might love it. Personally I'd love a simpler layout with less business going on, but nothing stands in the way of actually using it. Review collected by and hosted on G2.com.

I love the Automation within Pitchbox and the team's Feature Enhancements that they keep rolling out!

I love how we can get all kinds of data from this and create campaigns based on users past interactions/behaviors.

I also love how responsive the team behind Pitchbox is. Seriously, need a column in a report... just ask, if you can make a use case for it they will add it. Review collected by and hosted on G2.com.

Support can be rocky depending on the problem, also no mobile app and the site is not usable on a mobile device. I'd love to manage my campaigns while on a subway or in a line... simply responding to an email or matching an email would be cool. But then being able to run reports, or research specific outreach opportunities would be awesome. My staff work on a different time schedule and need help when I'm not in the office... it'd be awesome to be able to help them from my mobile device. Review collected by and hosted on G2.com.

Being able to send emails and follow ups that look like emails, not newsletters, in an automated fashion. Review collected by and hosted on G2.com.

Sometimes thee emails form differently than intended. The test will look good and then the real email will have unintended indentations. Having to turn the schedule back on after an autoreply. Review collected by and hosted on G2.com.

Pitchbox was an excellent addition to our agency. It allows us to segment each area of outreach into what we call "buckets", which allows us to have people of varying levels of skill with different specialties. Clients are no longer paying $150/hour for someone to review blogs and decide yay or nay. Our initial results were outstanding, and our clients were thrilled with the results and reporting capabilities. If you care about defining a scalable process for linkbuilding/outreach, Pitchbox is absolutely the right tool for your agency. Review collected by and hosted on G2.com.

The page load speed can be slow in different areas, and that can be frustrating at times. The workaround I've found is to preview sites in separate tabs rather than in the iframe. Review collected by and hosted on G2.com.

Projects are easy to set up and run.

You can both find prospects and contact them in one place.

You can build automated email chains.

Helpful insights in analytics. Review collected by and hosted on G2.com.

Picking up trial is a complex process, I guess there's a reason for that, but it's hard to recommend it to someone as you cant just try it.

Pricing is above average. Review collected by and hosted on G2.com.

Does what it says it will do... perfect influencer outreach program. Review collected by and hosted on G2.com.

I enjoyed using this with my team. We chose it for a reason!! Review collected by and hosted on G2.com.

They offer excellent customer service. A representative will walk you through the ins and outs of the platform and answer questions promptly. Review collected by and hosted on G2.com.

Pitchbox has the appearance of being easy to use, however the set up is fairly complex. Our entire team had trouble learning the layout. They also offer pre written contact emails. While this seems useful, it's actually only going to increase the chances your press release or other info is deleted immediately by the recipient. Review collected by and hosted on G2.com.

Everything is in one place. I used to perform a similar task with 2-3 different pieces of software. Like mention and reply app, which are still great and my go to for other tasks. The best part is that it looks up emails on all websites that fit my requirements. Review collected by and hosted on G2.com.

Nothing really. But I only use a small part of it I guess setting up work email as the primary was a bit hard. Other than that, just for this small task, it's pretty good once you figure it out, which isn't that hard if you're familiar with similar soft. Review collected by and hosted on G2.com.

Pitchbox has an easy interface, theres lots of space for different campaigns and projects, lots of room for your to customize your message, who gets it, and when they get it. The option to either manually manage your outreach or automate it on an opportunity by opportunity level is a huge plus. Additionally, you can set the number of automated contact attempts for any particular opportunity (url) you are going after and customize the template for each attempt. One of the best features I have come across is their live support, they have not only helped me address usability issues I have come across, but also have been a very personable and useful resource on how to improve my outreach and use their set of tools to their full potential. Review collected by and hosted on G2.com.

There are a few technical issues with Pitchbox in the area of general usability. It doesn't greatly interfere with the function and purpose of the product but makes things a little more restrictive and less convenient. One of the drawback is the inability for the user to reorder outreach contact order when you set the opportunity (your outreach url) to automated outreach. The system isn't currently able to detect auto-responders, message undeliverable, etc, which stops the outreach process since Pitchbox interprets it as a response. Such opportunities need to be manually restarted to the next listed ordered contact, this can be a time consuming task, along with pairing the usually unmatched accompanying email.

There are multiple different types of setting up a campaign within a project, currently there is no way to bulk upload opportunities once a Website Import campaign has already been created (you will need to add them manually one-at-a-time). Currently there are issues with email addresses randomly disconnecting if you are using Office365 as your ESP, this can easily be reconnected though. Review collected by and hosted on G2.com.