KH
Kimberly H.
Senior Corporate Safety Specialist
Insurance
Enterprise (> 1000 emp.)
"Outstanding support"
4.5/5
What do you like best about Pipes.ai?

Their customer support service is fantastic and readily available via phone calls, emails or slack conversations. By employing automation we save a lot of time that would have been spent manually delivering messages to our clients. Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

The cost per lead for processing leads in Pipes can negatively impact the profit margins. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"SMS Solution That Actually Makes Sense"
5/5
What do you like best about Pipes.ai?

I like the easiness and comprehensiveness of creating campaigns, A/B testing, setting up goals, exporting reports, and automation in the system. The most amazing part is that the team at Pipes was more than willing to be flexible for our exact use cases and they were even proactive in helping us understand and set up the necessary protocols with our complex proprietary process in the system. The best part of Pipes is not only the software that runs the campaigns but the people that are behind it. Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

None at the moment. The team at Pipes is incredibly open to feedback and feature requests, so there are a ton of new helpful features that were implemented into the system that supported our team to be more efficient. The customer success team is extremely invested in listening to your pain points and they can usually solve your issues a lot quicker than I have experienced with other vendors in the industry. Review collected by and hosted on G2.com.

tim k.
TK
tim k.
Mid-Market (51-1000 emp.)
"Game Changer!"
5/5
What do you like best about Pipes.ai?

Pipes helped us create tons of capacity for our sales reps. Our leads are being contacted 9 times! We love it! Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

Product is great. More types of reporting in the future would be helpful. Review collected by and hosted on G2.com.

Rob N.
RN
Rob N.
Senior Manager, Local Sales
Mid-Market (51-1000 emp.)
"Amazing Autodialer/Lead Quality Solution"
5/5
What do you like best about Pipes.ai?

Pipes is an amazing Autodialer solution. I love that I get to manage it directly and that the platform is so user friendly. The Pipes team are amazing to work with as well. They are very supportive and willing help with new features and integrations. Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

So far there is nothing that I truly dislike about the platform. They are constantly building features and updating reports to make the tool even more user friendly and insightful than it is already. Review collected by and hosted on G2.com.

Peter V.
PV
Peter V.
CEO
Small-Business (50 or fewer emp.)
"Simple and Effective Technology"
5/5
What do you like best about Pipes.ai?

I am in control of my system with Pipes. I can review the disposition of any lead I send to Pipes in real-time. The support is also amazing. The team at Pipes set up a slack channel and responds in real time. Truly remarkable! Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

I don't have anything negative to say at this point. The system could be slightly better at identifying errors when you create a flow, but that is such a minor issue that it isn't something I was even concerned with for more than 30 seconds. The very rapid support makes up for anything that you wish was designed ever so slightly different. Review collected by and hosted on G2.com.

Chloe T.
CT
Chloe T.
Director of Marketing
Small-Business (50 or fewer emp.)
"Awesome service, great people to collaborate with"
5/5
What do you like best about Pipes.ai?

Pipes is helping us validate all of our data so we don't get stuck with any garbage leads. It's amazing I wish we'd done it sooner! Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

Nothing yet! These guys are awesome and I haven't found any flaws in the system. Review collected by and hosted on G2.com.

David L.
DL
David L.
General Manager
Mid-Market (51-1000 emp.)
"Pipes.ai great product to maximize marketing spend"
5/5
What do you like best about Pipes.ai?

The team is always supportive, we use the product for several campaigns across marketing and product. The product puts the power of remarketing in our teams hands. Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

Everyone on my team loves the product and team that supports us. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Great Product and Amazing Support!"
5/5
What do you like best about Pipes.ai?

tons of features and amazing videos that help you explore and learn the program, from basics to advanced features.

their support level is superb, always available, always helping with prompt replies! Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

there's nothing not to like about it ... Review collected by and hosted on G2.com.

Jimmy M.
JM
Jimmy M.
VP, Business Development
Small-Business (50 or fewer emp.)
"Excellent Platform!!!!"
5/5
What do you like best about Pipes.ai?

The support and results we have seen from pipes has been extraordinary, we love working with Drew and Garrett! Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

Nothing, Pipes is a well rounded, client centric platform. Review collected by and hosted on G2.com.

Jake H.
JH
Jake H.
Founder
Small-Business (50 or fewer emp.)
"Pipes.ai - Essential Tool Kit"
5/5
What do you like best about Pipes.ai?

I love the simplicity and intuitiveness of the software. It's also self-serve, which means I can update it myself without a developer. Support is top-notch as well. Review collected by and hosted on G2.com.

What do you dislike about Pipes.ai?

Not much to dislike here. If you are doing anything with phone data, this is a must-have tool. Review collected by and hosted on G2.com.