I like the simplicity of their platform. Other CRMs are challenging to navigate & I've been with Pipeline for over ten years, and I'm thrilled. Review collected by and hosted on G2.com.

They don't have a lot of support over holidays if something goes wrong. Review collected by and hosted on G2.com.

The amount of customization that PipelineDeals allows is for us as a company the most important feature. Review collected by and hosted on G2.com.

Being a Brazilian company and writing in Portuguese is essential to us. The difficulty that the software has in recognizing special characters such as: é á ç ã bother us. Review collected by and hosted on G2.com.

pipeline's ease of use is way better than any other CRM tool i have used Review collected by and hosted on G2.com.

reporting could be improved, or I could see use some additional training Review collected by and hosted on G2.com.

Unlimited custom fields

Great customer service

Ability to move custom fields on individual user pages Review collected by and hosted on G2.com.

The lack of "and" & "or" in filtering capabilities

Occasional delay in updating synced emails

The daily limit of outgoing emails is inconvenient Review collected by and hosted on G2.com.

I really like the simplicity and how well structured it is. It enables multiple functions at one place! Review collected by and hosted on G2.com.

I would like a video with instructions for beginners, that will really help Review collected by and hosted on G2.com.

I like how everything comes together simultaneously in one place in such an organized and simple way. Review collected by and hosted on G2.com.

There are some features that I would like to add, for instance when one person is editing, many others can edit the same text box, but it doesn't save everyone's edits. Review collected by and hosted on G2.com.

The system is easy to use and intuitive, so it requires very little training for the people using it. The email functionality and reporting capabilities are also outstanding. Review collected by and hosted on G2.com.

The list of integrations is growing but needs to improve in order to tie it in with other business systems. Review collected by and hosted on G2.com.

I love that an actual person answers every call and can help or guide me every time without hesitation. They talk to you like a friend and know about your business because they actually care. They are constantly growing and changing with the times to add more features that are impactful in my business. Review collected by and hosted on G2.com.

Nothing, they have always been what I expect. Review collected by and hosted on G2.com.

Pipeline is easy to use, helps me organize my day and put all my communications in one place, so that I don't have to try to remember them. Review collected by and hosted on G2.com.

The only downside is some of the recent changes. Review collected by and hosted on G2.com.

The ease to use. It is very intuitive and packed with information to provide very quickly. Review collected by and hosted on G2.com.

I cannot think of anything I dislike at this time. Review collected by and hosted on G2.com.