--- title: Pipefy Reviews meta\_title: 'Pipefy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 231 reviews by the users' company size, role or industry to find out how Pipefy works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 231 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Pipefy Reviews & Product Details Visit Website Pipefy is a global leader in business orchestration, currently serving more than 4,000 clients across 150+ countries. Pipefy ia a Business Orchestration and Automation Technology (BOAT), providing a unified control plane that coordinates humans, systems, and AI agents to eliminate process fragmentation. The platform is built on a modular architecture featuring four distinct layers: a Human Interface for fluid service delivery, a Workflow and Rules core for modeling complex logic, a Data and Analytics layer for real-time insights, and an Automation and Integration engine. A standout feature is the Pipefy Agent Studio, which allows non-developers to create specialized AI agents and also providing a Bring Your Own LLM (BYOLLM) strategy, allowing customers to choose which LLM is more appropriate for each need. The platform ensures technical oversight through its Adaptive Governance Framework, establishing safe zones for business areas to co-create agents with the IT department, and its Trust Layer, which provides end-to-end audit logs and causal lineage for every automated action. Pipefy’s primary value lies in its ability to deliver AI results in days, not months. The platform solves the existential pressure of an unsustainable development backlog and the security risks posed by uncontrolled Shadow IT and Shadow AI. It provides a sanctioned, secure environment using an Adaptive Governance Framework, for business technologists to build their own automations without creating technical debt. For Larger companies, Pipefy acts as an orchestration wrapper that modernizes rigid legacy infrastructure, without the cost and systemic risk of a replacing project. The platform specifically addresses the inefficiency of operational silos and the manual white space workflows, by creating a unified Process Fabric. This orchestration layer provides the global compliance, granular RBAC, and end-to-end auditability required to pass rigorous SOC2 and ISO 27001 audits while delivering a modern digital experience over the legacy core. * * * Product Website Pipefy Seller [Pipefy](https://www.g2.com/sellers/pipefy) Discussions [Pipefy Community](https://www.g2.com/products/pipefy/discuss) Languages Supported English, Portuguese, Spanish Solution Type All-in-One Show More ## Pricing Pricing provided by Pipefy. ### Business Starting at $26.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/pipefy/pricing) ## Pipefy Integrations (1) What do users say about integrations? Verified by Pipefy [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Automation Anywhere Agentic Process Automation ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) Show More ![Ankita M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankita M.") AM Ankita M. Freelance Writer Small-Business (50 or fewer emp.) 6/11/2025 "Powerful for Process Automation but Could Be More Flexible" 3.5/5 What do you like best about Pipefy? I adore Pipefy's ability to simplify the process of creating and automating organised workflows without requiring technical knowledge. Approvals, onboarding, and service requests were among the repetitious chores that were made easier by the visual interface, conditional logic, and automation rules. Review collected by and hosted on G2.com. What do you dislike about Pipefy? Sometimes Pipefy feels inflexible. It works well for routine activities and processes, but it isn't flexible enough for more creative or dynamic workflows. Furthermore, several sophisticated features are only available with more expensive plans, which prevented us from using the platform to its full potential. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? We were able to standardise and expedite manual, repetitive operations including request management, onboarding, and approvals thanks to Pipefy. We mostly used spreadsheets and emails prior to Pipefy, which resulted in delays, misunderstandings, and a lack of visibility. We've minimised errors, automated important tasks, and obtained complete insight into work statuses and deadlines with Pipefy. The effectiveness and accountability of our team have greatly increased as a result. Review collected by and hosted on G2.com. Show More 7/4/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Thais C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thais C.") TC Thais C. Designer Small-Business (50 or fewer emp.) 7/27/2024 "Optimistic plans platform" 4/5 What do you like best about Pipefy? Organization of your work with a simple way to use Review collected by and hosted on G2.com. What do you dislike about Pipefy? Sometimes the sever it seems very slow on hard days Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? Better communication with my team and easy organization of jobs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 11/7/2023 "It's a good Kanban system" 3.5/5 What do you like best about Pipefy? The organization of information is clear and easy to understand. It makes project management easy and requires very little learning to get onboarded Review collected by and hosted on G2.com. What do you dislike about Pipefy? The reporting features are lagging. You might have 35 fields on your card but only 25 in your report. So, you'll have to work with the team to make this work. Also, there are lags in follow-up from IT, some features make no sense (like how cards are created). Our team uses it for Recruitment but it's not the best function for this product. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? Pipefy helps us with our Recruitment functions as well as managing documentation between our teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CH Comet H. Small-Business (50 or fewer emp.) 3/2/2023 "Good" 3.5/5 What do you like best about Pipefy? Pipedy helps us organize our experiment flow very well. Each order can be tracked from the very beginning (request submission) to the invoice that has been paid. The configuration design is excellent. We also like the history recording function so everyone can track who did what for the specific card. Review collected by and hosted on G2.com. What do you dislike about Pipefy? If one phase has more than 20 cards, previewing all the cards in that phase is hard. I have to keep scrolling down to go through what I have in that phase. The automation email is complicated. Sometimes our clients will reply the automation email, which is very hard to get notifications. Can not do online excel sheet filling. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? It helps us build up the order tracking system to keep track of every order's status. It also generates a simple report which saves us a lot of time to do it manually. This report helps us understand how we are doing and which part we need to improve. The database gathers all the information so we can export them in 1 second if needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DP Diego P. Enterprise (\> 1000 emp.) 11/6/2023 "Well-organized processes" 4/5 What do you like best about Pipefy? Organization of applications and simplicity of use Review collected by and hosted on G2.com. What do you dislike about Pipefy? Lack of communication from the tool and potential. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? Organization of company process requests. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Vlad B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vlad B.") VB Vlad B. Email Marketer Small-Business (50 or fewer emp.) 10/20/2022 "Simple project tracking and work management platform helps you get your work done more efficiently" 4/5 What do you like best about Pipefy? - Pipefy is extremely user-friendly and has helped us to keep track of our inventory from when it enters our company to when it reaches our sales reps. - It's also great for generating reports regularly to see where improvements need to be made. - The project tracking and client management tool is perfect for various use cases. - Whether you need to keep track of projects big or small or manage clients from all over the world, this tool will help you get the job done efficiently and effectively. Review collected by and hosted on G2.com. What do you dislike about Pipefy? - Since there's no centralized global approval workflow, changes across the team can't be approved all at once. - It also seems like I can't add multiple people to one workflow instance either. - This makes it difficult to manage approvals and keep everyone on the same page. - As a beginner, one of the things that would be most helpful is to see our demonstration videos or pictures. It would give a better understanding of what is possible and how to go about achieving certain looks. Unfortunately, there are no such resources currently available. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? As a new PM, I quickly learned that it was important to keep track of my work with Pipefy. After just a few days of using the tool, I realized how crucial it is to have a system in place for managing projects and tasks. Integrating different services can greatly improve efficiency and coordination between team members. For example, the chatbots on a website can automatically respond to customer queries, freeing up time for other tasks. Similarly, automated email responses can help to keep everyone on the same page. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 5/19/2023 "Pipefy is great on Kanban, but a more accurate search is missing" 3.5/5 What do you like best about Pipefy? I like the possibilities of Kanban customization Review collected by and hosted on G2.com. What do you dislike about Pipefy? I don't like the limitations of searching in databases. It only works in one field. Import is not easy either. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? It keeps all the information I have on my prospects and helps me recover that information quickly. It also helps me not to lose control of their processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AB Artur B. Small-Business (50 or fewer emp.) 3/2/2023 "Very good tool" 3.5/5 What do you like best about Pipefy? Managing the our complex process flow for daily tasts Review collected by and hosted on G2.com. What do you dislike about Pipefy? Maybe the lack of new features and no clear communication about future development Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? We changed from Sharepoint to Pipefy and improved our work Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Katylin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katylin M.") KM Katylin M. Coordenadora de processos (Oficina) Enterprise (\> 1000 emp.) 3/7/2023 "Customer service and usability pipefy" 3.5/5 What do you like best about Pipefy? The flexibility and the possibility of integration with various systems Review collected by and hosted on G2.com. What do you dislike about Pipefy? The lack of some native features and the cost. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? Processes, governance, and organization of demands and priorities Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated PP Pedro P. Analyst Enterprise (\> 1000 emp.) 6/21/2022 "Simple to use however not too good for complex processes" 3.5/5 What do you like best about Pipefy? For simple processes Pipefy BPM tool is very useful and simple. Its processes can be lifted fast and the UI is simple to follow through. It is very simple to engage with a wide range of other products, however seems like a prototype bpm tool for small/medium business. Their community interface and usage is also good. Review collected by and hosted on G2.com. What do you dislike about Pipefy? The tool doesn't seem robust enough in other to handle complex processes. It lacks information in their community, although it has a good interface. Complex queries remain even after reading and trying the product. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? It can easy setup prototypes for fast solutions, which can be pretty robust to serve small processes. It can provide forms and pipes in order to communicate with a wide range of people. Review collected by and hosted on G2.com. Show More 6/24/2022 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Pipefy? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Pipefy ](https://www.g2.com/products/pipefy/discussions/new) ![Eliton D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eliton D.") ED Eliton Da Silva • Last activity over 4 years ago How can I resize cards? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-resize-cards) GU Guest User What is Pipefy used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-pipefy-used-for) [ View all Discussions ](https://www.g2.com/products/pipefy/discuss) ## Pricing Options Pricing provided by Pipefy. ### Business Starting at $26.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/pipefy/pricing) Pipefy Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37bba325a87b24402cfeef57bf2d600/kissflow.png "Product Avatar Image") Kissflow 4.3/5(591) [ Compare Now ](https://www.g2.com/compare/kissflow-vs-pipefy) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ca83ecb753a7cc21f8d33facb583bee3/process-street.png "Product Avatar Image") Process Street 4.6/5(463) [ Compare Now ](https://www.g2.com/compare/pipefy-vs-process-street) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") monday AI Work Platform 4.7/5(17,132) [ Compare Now ](https://www.g2.com/compare/pipefy-vs-monday-com) ##### ##### Pipefy Features Management Updates Audit Trail Integration Setup Activities Flows Dependencies Generative AI AI Text Generation [ View More Features ](https://www.g2.com/products/pipefy/features) ## Top-Rated Alternatives [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![monday AI Work Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "monday AI Work Platform") monday AI Work Platform 4.7/5(17,132) ](https://www.g2.com/products/monday-com/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,685) ](https://www.g2.com/products/clickup/reviews) [ View All Alternatives ](https://www.g2.com/products/pipefy/competitors/alternatives) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[E-Signature](https://www.g2.com/categories/e-signature)[AI Agents for HR](https://www.g2.com/categories/ai-agents-for-hr) [Workflow Management](https://www.g2.com/categories/workflow-management)[E-Signature](https://www.g2.com/categories/e-signature)[AI Agents for HR](https://www.g2.com/categories/ai-agents-for-hr)[Procure to Pay](https://www.g2.com/categories/procure-to-pay)[HR Service Delivery](https://www.g2.com/categories/hr-service-delivery)[Procurement Orchestration](https://www.g2.com/categories/procurement-orchestration) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best database systems for transactional workloads?](https://www.g2.com/discussions/what-are-the-best-database-systems-for-transactional-workloads)[Best CRM Software](https://www.g2.com/discussions/what-s-the-best-crm-software-on-the-market)[Best platforms for drag-and-drop email design](https://www.g2.com/discussions/what-are-the-best-platforms-for-drag-and-drop-email-design) [What is the top-rated recruitment platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-recruitment-platform-for-enterprises)[Is there a free trial of Alteryx One to test its core capabilities before committing?](https://www.g2.com/discussions/is-there-a-free-trial-of-alteryx-one-to-test-its-core-capabilities-before-committing)[Pros and Cons Details](https://www.g2.com/products/pipefy/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)