--- title: Pipefy Reviews meta\_title: 'Pipefy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 231 reviews by the users' company size, role or industry to find out how Pipefy works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 231 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Pipefy Reviews & Product Details Visit Website Pipefy is a global leader in business orchestration, currently serving more than 4,000 clients across 150+ countries. Pipefy ia a Business Orchestration and Automation Technology (BOAT), providing a unified control plane that coordinates humans, systems, and AI agents to eliminate process fragmentation. The platform is built on a modular architecture featuring four distinct layers: a Human Interface for fluid service delivery, a Workflow and Rules core for modeling complex logic, a Data and Analytics layer for real-time insights, and an Automation and Integration engine. A standout feature is the Pipefy Agent Studio, which allows non-developers to create specialized AI agents and also providing a Bring Your Own LLM (BYOLLM) strategy, allowing customers to choose which LLM is more appropriate for each need. The platform ensures technical oversight through its Adaptive Governance Framework, establishing safe zones for business areas to co-create agents with the IT department, and its Trust Layer, which provides end-to-end audit logs and causal lineage for every automated action. Pipefy’s primary value lies in its ability to deliver AI results in days, not months. The platform solves the existential pressure of an unsustainable development backlog and the security risks posed by uncontrolled Shadow IT and Shadow AI. It provides a sanctioned, secure environment using an Adaptive Governance Framework, for business technologists to build their own automations without creating technical debt. For Larger companies, Pipefy acts as an orchestration wrapper that modernizes rigid legacy infrastructure, without the cost and systemic risk of a replacing project. The platform specifically addresses the inefficiency of operational silos and the manual white space workflows, by creating a unified Process Fabric. This orchestration layer provides the global compliance, granular RBAC, and end-to-end auditability required to pass rigorous SOC2 and ISO 27001 audits while delivering a modern digital experience over the legacy core. * * * Product Website Pipefy Seller [Pipefy](https://www.g2.com/sellers/pipefy) Discussions [Pipefy Community](https://www.g2.com/products/pipefy/discuss) Languages Supported English, Portuguese, Spanish Solution Type All-in-One Show More ## Pricing Pricing provided by Pipefy. ### Business Starting at $26.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/pipefy/pricing) ## Pipefy Integrations (1) What do users say about integrations? Verified by Pipefy [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Automation Anywhere Agentic Process Automation ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) Show More ![Pedro F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro F.") PF Pedro F. sales representative Small-Business (50 or fewer emp.) 3/14/2022 "Not that good for sales" 3/5 What do you like best about Pipefy? Is easy to customize and use for different applications (CX, HR, etc) Review collected by and hosted on G2.com. What do you dislike about Pipefy? The reports are terrible. Is really hard to understand what obligate u/the data to export to a spreadsheet Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? To increase sales. We use pipefy to organize or sales process and organize the onboarding od new customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Gabriel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel R.") GR Gabriel R. Business Development Support, Marketing and Communications Small-Business (50 or fewer emp.) 5/7/2021 "Good overall system let down by poor expert advice and help" 3/5 What do you like best about Pipefy? Decent interface which is based on Jira. Good overall resources and templates. Very easy to use and manage. Review collected by and hosted on G2.com. What do you dislike about Pipefy? Poor expert advice and chat interaction. They tell you they will look and either tell you they can't fix the issue, or they keep you hanging for days over simple processes which do not work correctly. Review collected by and hosted on G2.com. Recommendations to others considering Pipefy: As this is not a bespoke system and uses jira, don't expect great support. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? Managing customer enquiries and projects. Also good for customer and employee facing portals if all the elements work. Review collected by and hosted on G2.com. Show More Response from Victoria Santos of Pipefy [Editedit](https://www.g2.com/survey_responses/pipefy-review-4726901/official_response/edit) Thank you for your feedback! Pipefy is a stand-alone platform without any business or product affiliation with Jira. We pride ourselves on delivering superior customer service and chat advice and apologize for not providing you with an optimal experience. We hope you’ll reach out to us at support@pipefy.com so we can provide you with the assistance you need. 5/13/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Douglas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas L.") DL Douglas L. Consultor de vendas Small-Business (50 or fewer emp.) 5/6/2020 "I liked it at first, but I stopped using it due to difficulties in exporting customer tables." 3/5 What do you like best about Pipefy? the possibility of being able to create the form and all the workflow according to my needs. Link the flows, being able to create multiple pipes and move the cards between them. Review collected by and hosted on G2.com. What do you dislike about Pipefy? I couldn't export a customer table from Excel, it always gave some error, until I gave up. Review collected by and hosted on G2.com. Recommendations to others considering Pipefy: Very good for creating your workflows, but if you are starting your customer base from scratch. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? I could resolve my sales process flow, I found the solution very interesting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Amador P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amador P.") AP Amador P. Small-Business (50 or fewer emp.) 5/8/2020 "Product Manager Review" 3/5 What do you like best about Pipefy? We use pipefy to define process . For example Sales Process and Feedback Process. We share the form and our clients register and we see the info to explote Review collected by and hosted on G2.com. What do you dislike about Pipefy? Your UX in Software template is horrible. We have +50 cards and management of task is difficult. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? Implement Short Process and wiht only one interaction between areas. Our process are easy and clear. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller TS Tomas S. Small-Business (50 or fewer emp.) 5/7/2020 "Pipefy is a great free choice" 3/5 What do you like best about Pipefy? The kamban templates. Makes everything simpler Review collected by and hosted on G2.com. What do you dislike about Pipefy? Son add-ons don't really work and it doesn't have a lot of integrations Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? Task management. It help our organization to keep track of import task Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![SONIA G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SONIA G.") SG SONIA G. Administrador de empresas Mid-Market (51-1000 emp.) 8/29/2019 "Great kanban option that's fast and gets the job done." 3/5 What do you like best about Pipefy? The support team has always helped me right away! I'm very impressed with their service and attention. Always communicating about new features and doing webinars. You can see that this company really cares about their clients. Review collected by and hosted on G2.com. What do you dislike about Pipefy? When you delete a field from the pipefy we lose the historical from the previous pipes. We should keep the changes just for the news pipes, but don't erase anything on the old pipes. Review collected by and hosted on G2.com. Recommendations to others considering Pipefy: Exceptionally Flexible and Easy to Use. Pipefy is highly customizable by the user, no developers required. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? What I like the most about it is its customisability. It's got different kinds of organising your boards depending on the kind of projects you're working on. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") AR Verified User in Research Enterprise (\> 1000 emp.) 1/30/2018 "Straightforward but visuals are not appealing" 2.5/5 What do you like best about Pipefy? Gets the job done but the graphics could be made better to be softer on the eyes. Interesting colors but sometimes can be distracting in terms of its use. Review collected by and hosted on G2.com. What do you dislike about Pipefy? graphics could be made better to be softer on the eyes. Need to focus more on the point of the project rather than the physical aspect of the nature of the software. Review collected by and hosted on G2.com. Recommendations to others considering Pipefy: Definitely read the instructions carefully and make sure it does what you plan on using it for. Otherwise it can take away from the goal of the project. Visuals are important but not the most important. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? revenue, sales, supply chain logistics, how many we need to ship out/order for ourselves. Anything you could possibly use can be done on Pipefy, it is visually appealing but can be distracting at times. maybe try Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") UD Verified User in Design Mid-Market (51-1000 emp.) 1/31/2018 "Pipefy Review" 2.5/5 What do you like best about Pipefy? It easy to make sure all departments are working cohesively. Review collected by and hosted on G2.com. What do you dislike about Pipefy? I wish there were more advanced settings. Review collected by and hosted on G2.com. What problems is Pipefy solving and how is that benefiting you? Analyzing the company's security and evaluating the products being used. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Pipefy? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Pipefy ](https://www.g2.com/products/pipefy/discussions/new) GU Guest User What is Pipefy used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-pipefy-used-for) ![Eliton D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eliton D.") ED Eliton Da Silva • Last activity over 4 years ago How can I resize cards? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-resize-cards) [ View all Discussions ](https://www.g2.com/products/pipefy/discuss) ## Pricing Options Pricing provided by Pipefy. ### Business Starting at $26.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/pipefy/pricing) Pipefy Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37bba325a87b24402cfeef57bf2d600/kissflow.png "Product Avatar Image") Kissflow 4.3/5(591) [ Compare Now ](https://www.g2.com/compare/kissflow-vs-pipefy) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ca83ecb753a7cc21f8d33facb583bee3/process-street.png "Product Avatar Image") Process Street 4.6/5(463) [ Compare Now ](https://www.g2.com/compare/pipefy-vs-process-street) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") monday AI Work Platform 4.7/5(17,131) [ Compare Now ](https://www.g2.com/compare/pipefy-vs-monday-com) ##### ##### Pipefy Features Management Updates Audit Trail Integration Setup Activities Flows Dependencies Generative AI AI Text Generation [ View More Features ](https://www.g2.com/products/pipefy/features) ## Top-Rated Alternatives [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![monday AI Work Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "monday AI Work Platform") monday AI Work Platform 4.7/5(17,131) ](https://www.g2.com/products/monday-com/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,685) ](https://www.g2.com/products/clickup/reviews) [ View All Alternatives ](https://www.g2.com/products/pipefy/competitors/alternatives) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[E-Signature](https://www.g2.com/categories/e-signature)[AI Agents for HR](https://www.g2.com/categories/ai-agents-for-hr) [Workflow Management](https://www.g2.com/categories/workflow-management)[E-Signature](https://www.g2.com/categories/e-signature)[AI Agents for HR](https://www.g2.com/categories/ai-agents-for-hr)[Procure to Pay](https://www.g2.com/categories/procure-to-pay)[HR Service Delivery](https://www.g2.com/categories/hr-service-delivery)[Procurement Orchestration](https://www.g2.com/categories/procurement-orchestration) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top-rated software for managing business expenses](https://www.g2.com/discussions/top-rated-software-for-managing-business-expenses)[Best service for virtual event management](https://www.g2.com/discussions/what-s-the-best-service-for-virtual-event-management)[Which rebate management platforms are best for distributors that need detailed accrual tracking so rebates are correctly accrued before the vendor statement arrives?](https://www.g2.com/discussions/which-rebate-management-platforms-are-best-for-distributors-that-need-detailed-accrual-tracking-so-rebates-are-correctly-accrued-before-the-vendor-statement-arrives) [What is the most reliable electronic trial master file software based on reviews from teams preventing compliance gaps across study phases?](https://www.g2.com/discussions/what-is-the-most-reliable-electronic-trial-master-file-software-based-on-reviews-from-teams-preventing-compliance-gaps-across-study-phases%20)[Which box office and ticketing systems are best for live entertainment venues?](https://www.g2.com/discussions/which-box-office-and-ticketing-systems-are-best-for-live-entertainment-venues)[Pros and Cons Details](https://www.g2.com/products/pipefy/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)