--- title: Pipedrive Reviews meta\_title: Pipedrive Reviews, Pros + Cons, and Top Rated Features meta\_description: Pipedrive reviews, pros and cons, and highest rated features. All from real, verified users. aggregate\_rating: rating\_value: 4.3 review\_count: 3125 scale: '5' date\_modified: '2026-08-30' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Pipedrive Reviews & Product Details Visit Website Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales. * * * Product Website Pipedrive Seller [Pipedrive](https://www.g2.com/sellers/pipedrive) Discussions [Pipedrive Community](https://www.g2.com/products/pipedrive/discuss) Languages Supported Czech, German, English, Estonian, Finnish, French, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Traditional) Solution Type All-in-One Overview by Pipedrive IT Team ![VOOOZER](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VOOOZER") Used by VOOOZER and 2 others ##### Featured Companies [ ![VOOOZER](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VOOOZER") VOOOZER](https://www.g2.com/products/vooozer/reviews)[ ![Sisense](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sisense") Sisense](https://www.g2.com/products/sisense/reviews)[ ![Greater Than One](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greater Than One") Greater Than One](https://www.g2.com/products/greater-than-one/reviews) Beta Show More ## Pricing Pricing provided by Pipedrive. ### Lite $24.00 1 Seats Per Month [ View More Pricing Information ](https://www.g2.com/products/pipedrive/pricing) ## Pipedrive Integrations (82) What do users say about integrations? Verified by Pipedrive [Show More Integrations](https://www.g2.com/products/pipedrive/integrations) ![Gavin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gavin A.") GA Gavin A. Director Small-Business (50 or fewer emp.) 8/13/2026 "Visual Pipelines, Helpful AI Setup, and Great Value for New CRM Users" 5/5 What do you like best about Pipedrive? The pipelines give a great visual representation of where your leads & deals are at. It helps to bring a great deal of focus to the potential clients and the automations - whilst i'm new to them - look great in the first instance. The AI help is really useful to get your head around setting up. You can often feel on your own and, while the guys at Pipedrive are incredibly helpful, you sometimes don't want to keep hassling people when you know something is trivial. Pricing is competetive for a company starting our with its first CRM. We're developing a new website but already I'm excited for the integrations using Typeforms. Review collected by and hosted on G2.com. What do you dislike about Pipedrive? The email accounts. We have a generic account for leads which i manage, but I need to communicate with custoemrs via my own email frequently. It wuld be useful have the option to add a second email account in this scenario, without upgrading the plan, so automations run from there, but my correspondence is from my account. Review collected by and hosted on G2.com. What problems is Pipedrive solving and how is that benefiting you? We've not fully implemented, but already I know that Pipedrive will help vislibility of enquiries on a business level, and focus staff on the deals that need action as a priority. Review collected by and hosted on G2.com. Show More Response from Jorge R. of Pipedrive [Editedit](https://www.g2.com/survey_responses/pipedrive-review-13260876/official_response/edit) Hi Gavin, Thank you for your detailed feedback! We're glad to hear that Pipedrive's visual pipelines, automations, AI assistance, and integrations are helping you get started with your first CRM. It's great to know the platform is already improving visibility and helping your team focus on the deals that need attention. We also appreciate your feedback about managing multiple email accounts and the flexibility you'd like around this. We'll share your suggestion with the relevant team as we continue improving Pipedrive. Thank you for choosing Pipedrive, and we wish you the best with your implementation! Best regards, Pipedrive Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dave G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave G.") DG Dave G. General Manager Small-Business (50 or fewer emp.) 8/24/2026 "Well-Structured CRM That Makes Organising Sales Contacts Easy" 5/5 What do you like best about Pipedrive? I was looking for a CRM that was well-structured and easy for my staff to use, especially one that would help us organise all of our sales contacts into clear categories. Pipedrive has been very good value for money & has great flexibility. I chose monthly payment options to begin with to make sure I was happy with the platform. Adding bulk contacts made the process seamless and the team is engaging the platform with great enthusiasm. My only regret is not choosing this platform earlier Review collected by and hosted on G2.com. What do you dislike about Pipedrive? I found adding labels was a bit clunky to begin with but have now figured it out Review collected by and hosted on G2.com. What problems is Pipedrive solving and how is that benefiting you? Having all of our contacts and leads in one place. We are now more organised and there is less duplication Review collected by and hosted on G2.com. Show More Response from Jorge R. of Pipedrive [Editedit](https://www.g2.com/survey_responses/pipedrive-review-13354512/official_response/edit) Hi Dave, Thank you for your fantastic feedback! We're delighted to hear that Pipedrive has helped your team organize contacts and leads in one place, reduce duplication, and create a clearer sales process. It's great to know you've found the platform flexible, good value, and easy for your staff to adopt. We're also glad you were able to get the hang of adding labels. We appreciate your feedback about the process and will share it with the relevant team. Best regards, Pipedrive Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Pasi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pasi R.") PR Pasi R. Head of Sales Small-Business (50 or fewer emp.) 6/24/2026 "A great visual and customizable CRM with Room for Label Improvements" 4/5 What do you like best about Pipedrive? As an experienced sales pro who has used most CRMs on the market, I love the visual ease of the Kanban view of deals. What makes this even better, is that I can customise the cards/view and see all the key data at once, making tracking deals much easier. The easy sequences for leads also stand out as a favourite feature for me. It's very visual, which helps in tracking hot leads and deals more efficiently than conventional CRM systems, ensuring that you focus your time on the real prospects. Also, easy integration with our other tools, and email sync, so all the data is visible in place. Something you don't notice, as it is just so normal now, is the speed and performance of it too, regardless of whether you are in the customer, deal or reports view, yet being very competitively priced too. Regular update webinars help to get the best out of the system too, with a dedicated support team who has been able to answer all our questions. Future AI features look exciting, too, with some already implemented and in daily use. Review collected by and hosted on G2.com. What do you dislike about Pipedrive? The labels could be better, especially on the reporting side. It's frustrating that you can't use combinations like 'this label and that label' or 'this label, but not that one'. You're limited to just using a single label at a time. Review collected by and hosted on G2.com. What problems is Pipedrive solving and how is that benefiting you? Pipedrive helps us track to convert leads faster, and especially to convert the cooler leads by automation, whilst I can focus either to the new hot leads, or those converted by the automated sequences and deals easily with its visual approach, and customising cards lets me see key data at once, making tracking much simpler than conventional CRM. Review collected by and hosted on G2.com. Show More Response from Jorge R. of Pipedrive [Editedit](https://www.g2.com/survey_responses/pipedrive-review-13019176/official_response/edit) Hi Pasi, Thank you for your thoughtful feedback! We're glad to hear that Pipedrive's visual pipeline, customizable deal cards, automations, and integrations are helping your team work more efficiently and stay focused on the right opportunities. It's also great to know that our support, webinars, and AI features have added value to your experience. We appreciate your feedback about reporting labels and will share it with our team as we continue improving the platform. Best regards, Pipedrive Team 6/29/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mark (Max) D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark (Max) D.") MD Mark (Max) D. AI Agent Small-Business (50 or fewer emp.) 6/29/2026 "Simple, Cost-Effective CRM with an Easy-to-Use Visual Pipeline" 5/5 What do you like best about Pipedrive? One of the simplest & cost effective CRMs out there, specifically helpful for startups/SMBs. We are a \<10 people Sales team, and we shifted from Sheets/Excel to Pipedrive to primarily track deal progress. I love how easy it is to navigate & log all our deal activities. Visual Pipeline also makes it better for everyone on the team to get a single view glance of all deal stages. Review collected by and hosted on G2.com. What do you dislike about Pipedrive? Pipedrive might become a old age CRM if it doesn't catch up with AI Powered CRMs. Specifically reporting needs some improvement, as it is still very manual Review collected by and hosted on G2.com. What problems is Pipedrive solving and how is that benefiting you? Multiple people can collaborate on a single seat (3 emails per seat), allowing everyone to own their individual deals. Each deal history is recorded with email sync, so there is complete visibility Pipedrive support is also very quick to revert & help. Onboarding is smooth, unlike heavy CRM platforms Review collected by and hosted on G2.com. Show More Response from Jorge R. of Pipedrive [Editedit](https://www.g2.com/survey_responses/pipedrive-review-13043351/official_response/edit) Hi Mark, Thank you for your feedback! We're glad to hear that Pipedrive has made it easy for your team to move from spreadsheets to a CRM and manage deals more effectively. It's great to know you're enjoying the visual pipeline, email sync, and ease of use, and that our support and onboarding have met your expectations. We also appreciate your feedback about AI features and reporting. We're always working to improve the platform, and your suggestions are valuable to us. Best regards, Pipedrive Team Current UserValidated ReviewerSource: G2 invite ![Romain P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Romain P.") RP Romain P. Small-Business (50 or fewer emp.) 8/28/2026 "" 5/5 Validated ReviewerSource: OrganicAI Translated ![Connor L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connor L.") CL Connor L. 8/26/2026 "Streamlined CRM with Effective Deal Management" 5/5 What do you like best about Pipedrive? I really appreciate how Pipedrive helps us get organized by keeping all of the information within our jobs and ensuring that information within our deals is always there. What I like most about Pipedrive is the deal rotting feature, which makes it super clear to see what's overdue and what needs to be accomplished. This feature makes it much easier to stay on top of current tasks and ensures deals don't linger longer than they should. I also value the sales experience we had with Stephani; she was upfront, honest, and seemed genuinely interested in earning our business. Her willingness to take the time to work with us is something I highly appreciate. Additionally, while the initial setup was a lot of work, I found it to be super easy. Review collected by and hosted on G2.com. What do you dislike about Pipedrive? No offense but the Pipedrive app is garbage. It’s not streamlined and feels like a completely different CRM. I would love it to look and work more like the website. Other than that, we are loving Pipedrive. Review collected by and hosted on G2.com. What problems is Pipedrive solving and how is that benefiting you? Pipedrive helps us stay organized and keeps all job information accessible. The deal rotting feature shows overdue tasks, making it easier to manage and ensure quick deal progress. Review collected by and hosted on G2.com. Show More Response from Jorge R. of Pipedrive [Editedit](https://www.g2.com/survey_responses/pipedrive-review-13362936/official_response/edit) Hi Connor, Thank you for your feedback! We're glad to hear that Pipedrive is helping you stay organized and that the deal rotting feature makes it easier to track overdue tasks and keep deals moving. We're also happy to hear you had a great experience with the team and found the setup straightforward. We appreciate your honest feedback about the mobile app and will share it with our team as we continue improving the experience. Thank you for choosing Pipedrive! Best regards, Pipedrive Team Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Guido M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guido M.") GM Guido M. CEO & Co-Founder Small-Business (50 or fewer emp.) 6/9/2026 "Intuitive and Customizable, Perfect for Business Use (SMBs)" 5/5 What do you like best about Pipedrive? What I value most is how simple and intuitive Pipedrive is to use, which matters a lot when you need a whole commercial team adopting it consistently. The level of customization stands out: I can adapt pipeline stages, custom fields, and activity types to fit how we actually sell rather than forcing our process into a rigid template. Over the past 7 years of using it across our 10-person sales team, it has evolved in a direction that fits our organizational needs well, which has eliminated any need to migrate to another platform. The initial setup was genuinely fast - we were running our first pipelines within a couple of days - and onboarding new team members has been straightforward thanks to the clean interface. Review collected by and hosted on G2.com. What do you dislike about Pipedrive? There are a few minor limitations, mostly around the management of certain data and how some objects interconnect. For example, you can't link a single person to multiple organizations or defining Analytics for Projects could be smoother. That said, these are small frictions and negligible compared to the overall benefit we get. Review collected by and hosted on G2.com. What problems is Pipedrive solving and how is that benefiting you? Pipedrive solves the continuity of information within our team and prevents data loss during turnover - when someone leaves or a deal is handed over, the full history stays in one place. Concretely, it gives us constant, shared access to crucial client information so we can manage over 500 active clients effectively and plan follow-up actions without anything falling through the cracks. Since adopting it, our follow-up consistency has improved and we've cut the time spent on manual handover notes. This fluidity of information is the single biggest benefit for us. Two quick tips beyond the text itself: the notice also mentions making sure your contact information is complete, so double-check the profile fields (work email, LinkedIn, company) are filled in - that's often what actually blocks "professional experience" verification. And the more you can replace a vague phrase with a number or a named feature, the faster these tend to clear. Review collected by and hosted on G2.com. Show More Response from Jorge R. of Pipedrive [Editedit](https://www.g2.com/survey_responses/pipedrive-review-12938416/official_response/edit) Hi Guido, Thank you for your detailed feedback! We’re really glad to hear that Pipedrive has been a strong fit for your team over the past 7 years. It’s great to know you find it simple, intuitive, and flexible enough to match your sales process, and that onboarding new team members is easy. We also appreciate your comments on the small limitations around data and reporting for Projects. Feedback like this is very helpful as we continue improving the product. Best regards, Pipedrive Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Brian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian K.") BK Brian K. Mid-Market (51-1000 emp.) 8/23/2026 "Customizable CRM with Intuitive Setup and Strong Performance" 4.5/5 What do you like best about Pipedrive? I think Pipedrive's ease of use is probably my favorite thing. It's very intuitive and simple to pick up, allowing me to customize it to fit our specific needs without unnecessary bells and whistles that drive up costs and confusion. It creates a professional framework for tracking clients and potential deals, which keeps everything organized and helps our business become more efficient and successful. This has led to better conversion rates as we're able to track deals more effectively and stay on top of things. The simplified dashboard, in particular, has strengthened our data and analytics, giving us a better understanding of our processes and what's successful. The ability to customize it to our specific needs means we don't have to adapt our model to a standard CRM. It's also easy to get up and running quickly, which has professionalized our processes. Review collected by and hosted on G2.com. What do you dislike about Pipedrive? I've only been using it a short while, so there aren't many issues, but I do wish some things were more customizable. During the import, even with an import specialist, they couldn't quite figure out one thing I was asking for. It wasn't a huge issue since we found a workaround, but it would be nice to have more options for customization as an add-on. Also, the dashboard hasn't been as intuitive as some other features, but I think I should be able to pick that up pretty quickly. Review collected by and hosted on G2.com. What problems is Pipedrive solving and how is that benefiting you? Pipedrive organizes potential clients and deals, making business processes efficient and successful. It's easy to use and customize, streamlining business development and boosting conversion rates. It saves human hours and enhances data analytics, providing a professional framework for our operations. Review collected by and hosted on G2.com. Show More Response from Jorge R. of Pipedrive [Editedit](https://www.g2.com/survey_responses/pipedrive-review-13348882/official_response/edit) Hi Brian, Thank you for such detailed feedback! We're delighted to hear that Pipedrive's ease of use, flexibility, and straightforward approach are helping you organize your sales process, save time, and improve conversion rates. It's great to know the customizable framework and dashboards are helping you better understand your data and professionalize your processes without unnecessary complexity. We also appreciate your feedback about customization options, the import experience, and the dashboard. We're glad you were able to find a workaround, and we'll share your suggestions with the relevant team as we continue improving Pipedrive. Thank you for choosing Pipedrive, and we wish you continued success! Best regards, Pipedrive Team Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jonathan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan H.") JH Jonathan H. General Manager: Commercial Small-Business (50 or fewer emp.) 6/8/2026 "Fast, Intuitive Pipelines with Reliable Automations and Integrations" 4/5 What do you like best about Pipedrive? The simple user interaface and the drag and drop nature of being able to move things from 1 pipeline to another. The performance of the software and how quickly automations can be kicked off to make life easier for the user. I have not yet tried some of the more advanced integrations; but I can say that the simple Outlook and calendar ones are working very well. The pricing is very much on par if not better than the competitor sites and I think the incentives to get discounts as well as starting small with the "starter packages" works really well. The AI report generator works nicely to get you out of the blocks as well. Review collected by and hosted on G2.com. What do you dislike about Pipedrive? Some of the reports can be restrictive and there is a bit of additional customisation that would make it phenomenal Review collected by and hosted on G2.com. What problems is Pipedrive solving and how is that benefiting you? Sales order; tracking and understanding our pipeline and how much cover we have; as well as how many of our sales people are shooting the lights out and how many are not. Review collected by and hosted on G2.com. Show More Response from Jorge R. of Pipedrive [Editedit](https://www.g2.com/survey_responses/pipedrive-review-12930901/official_response/edit) Hi Jonathan, Thanks for taking the time to share such detailed feedback! We’re really glad to hear you’re enjoying the simple interface, drag-and-drop pipeline, and the performance of automations. It’s also great to know the Outlook and calendar integrations are working well for you, and that you’re finding value in the pricing structure and AI report generator. We appreciate your honest note around reporting and customization. Feedback like this is really helpful, especially as we continue improving flexibility and depth in analytics features. Best regards, Pipedrive Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 8/14/2026 "Pipedrive Gets the CRM Fundamentals Right" 4/5 What do you like best about Pipedrive? What I like best about Pipedrive is that it gets the fundamentals of a CRM right. All of the core features you expect—contacts, organizations, deals, activities, email integration, notes, communication history, and follow-ups—are built in natively and work together in a very intuitive way. You don't have to over configure the system or rely on a collection of add-ons just to accomplish basic CRM tasks. Everything feels connected, straightforward, and easy to use, which makes Pipedrive feel like a CRM first rather than a platform you have to build into a CRM. Review collected by and hosted on G2.com. What do you dislike about Pipedrive? Pipedrive handles the core CRM functions extremely well, but it becomes surprisingly restrictive when you try to go beyond the basics. Some seemingly simple capabilities are missing or limited, such as assigning activities to multiple users, better default visibility controls, and more flexibility with custom fields and calculations. I’d like to see more advanced “power user” features added on the back end without sacrificing the simplicity and intuitive experience that makes Pipedrive so good in the first place. Review collected by and hosted on G2.com. What problems is Pipedrive solving and how is that benefiting you? Pipedrive gives us one central place to manage our relationships, opportunities, communications, and follow-ups. It replaces scattered information and individual processes with a clear, shared view of what is happening across the team. Because it is simple and intuitive, people actually use it, which gives us better visibility, accountability, and consistency without adding unnecessary administrative work. Review collected by and hosted on G2.com. Show More Response from Jorge R. of Pipedrive [Editedit](https://www.g2.com/survey_responses/pipedrive-review-13271345/official_response/edit) Hi, Thank you for such detailed and thoughtful feedback! We're glad to hear that Pipedrive's core CRM features, intuitive design, and connected workflows are helping your team stay organized and maintain a clear, shared view of your sales process. We also appreciate your suggestions around assigning activities to multiple users, visibility controls, custom fields, and advanced calculations. We understand the importance of adding more flexibility while keeping Pipedrive simple and easy to use, and we'll share your feedback with the relevant team. Thank you for choosing Pipedrive and for sharing your experience! Best regards, Pipedrive Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Pipedrive? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Pipedrive ](https://www.g2.com/products/pipedrive/discussions/new) SM Sasha Miller • Last activity over 1 year ago What is the best way to use email marketing with Pipedrive? 3 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) ![Tony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony B.") TB Tony Baldwin • Last activity 2 months ago How are you handling bulk uploads in Pipedrive without breaking templates? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-are-you-handling-bulk-uploads-in-pipedrive-without-breaking-templates) [ View all Discussions ](https://www.g2.com/products/pipedrive/discuss) ## Pricing Options Pricing provided by Pipedrive. ### Lite $24.00 1 Seats Per Month ### Growth $49.00 1 Seats Per Month ### Premium $79.00 1 Seats Per Month [ View More Pricing Information ](https://www.g2.com/products/pipedrive/pricing) Pipedrive Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,924) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,878) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,947) [ Compare Now ](https://www.g2.com/compare/pipedrive-vs-zoho-crm) ##### ##### Pipedrive Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. 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