--- title: Pipedrive Reviews meta_title: Pipedrive Reviews, Pros + Cons, and Top Rated Features meta_description: Pipedrive reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.3 review_count: 3110 scale: '5' date_modified: '2026-08-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Pipedrive Reviews **Vendor:** Pipedrive **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 3,110 ## About Pipedrive Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales. ## Pipedrive Pros & Cons **What users like:** - Users value the **ease of use** in Pipedrive, enjoying an intuitive interface and straightforward navigation. (574 reviews) - Users appreciate the **intuitive interface** of Pipedrive, allowing easy customization and seamless interaction without a tech background. (274 reviews) - Users appreciate the **ease of use** of Pipedrive, making daily operations and setup straightforward and user-friendly. (243 reviews) - Users commend Pipedrive for its **helpful features** that enhance client management and organization, making tasks easier. (231 reviews) - Users value the **seamless integrations** of Pipedrive, enhancing campaign attribution and boosting overall organizational efficiency. (210 reviews) - Users value Pipedrive for its **seamless lead management** , enhancing efficiency and organization in tracking sales activities. (208 reviews) - Users love the **visual deal tracking** and customizable features of Pipedrive, enhancing organization and follow-up efficiency. (200 reviews) - Easy Setup (198 reviews) - User Interface (187 reviews) - Customer Support (179 reviews) **What users dislike:** - Users find the **missing features** and high costs of add-ons limiting for solo practices and small businesses. (230 reviews) - Users find **limited features** in Pipedrive, particularly in reporting and automation, hindering advanced functionality. (151 reviews) - Users find the **steep learning curve** challenging, requiring more training and time to master Pipedrive's features. (118 reviews) - Users face **integration issues** with Pipedrive, particularly with Google Calendar, complicating meeting details accessibility. (108 reviews) - Users find the **subscription costs excessive** , making it challenging for smaller practices to justify the expense. (102 reviews) - Limited Customization (100 reviews) - Email Management (67 reviews) - Not Intuitive (65 reviews) - Email Issues (53 reviews) - Lead Management (52 reviews) ## Pipedrive Reviews ### 1. Essential for Customer Management, Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Product Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Pipedrive?** I like that Pipedrive is easy to use, especially for entering customer information. It's very important for me to use it and customize it for my own business. The open fields, which can be later categorized or recategorized, are very helpful. It's also great for sorting customers by price, product, stage, location, address, and category—making it easier to keep track of them. I find it very useful for determining how far along customers are in their sales journey, whether they're ready to buy now or need more time. Pipedrive helps us schedule services by setting calendar reminders, which is crucial for follow-ups. Additionally, I appreciate that it allows us to store and access customers' information, purchase history, and service history efficiently. **What do you dislike about Pipedrive?** We haven't explored features like custom calendars or AI responses because we want to keep things personalized for each customer's needs. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps us sort customers, determine their needs, and track their sales journey. It categorizes customers by price, product, and location, aiding in scheduling services and follow-ups. It allows us to store customer information and sort categories, which is crucial for tracking and future interactions. **Official Response from Luiza Carvalho:** > Thank you very much for your feedback! :D We will make sure to forward it to our dedicated teams. If you need any help, please reach out to our Support Team. They will be happy to help! ### 2. Effortlessly Manages Customers and Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Trish B. | Business Administrator, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2019 **What do you like best about Pipedrive?** I really like that the email and calendar sync with Zoom and other apps makes it very easy on our teams. The customer email trail helps a lot, and we use the sales pipelines extensively to reach our goals. I like that we can customize the fields and forms for different campaigns, and it is easy to segment data and assign it to teams. The automations are easy to build, and the customer service is helpful when needed. Also, the initial setup was very easy. **What do you dislike about Pipedrive?** At times we make duplicates of contacts and you have to check and merge them. The system should check for duplicates and offer the merge more. **Recommendations to others considering Pipedrive:** Take the tutorials. There are new features all the time. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive eases team collaboration with email, calendar sync, and customer email trails. It helps us achieve goals through sales pipelines, customizes fields for campaigns, and segments data effectively. **Official Response from Luiza Carvalho:** > Trish, thank you for your feedback! ### 3. Keeps my follow ups and call reminders in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Pipedrive?** I handle daily client follow ups and online consultation queries, so I needed one place to keep track of calls and reminders. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content. I mainly use Pipedrive to note down client names, phone numbers, and to set follow-up calls for diet and consultation work. Earlier I used to forget some follow-ups when work got busy. Now I just open Pipedrive and see who I need to call today. It was easy to start using it. I added a few people and made call reminders on the same day without reading any long guide. I use it regularly during the week when clients message me for diet follow ups or when someone asks for an online consultation. It helps me keep my small daily work organised without making things complicated. The features I use are simple but useful for me, like activities for calls, contact details in one place, and a basic pipeline to track one or two consultation cases. I also connected my email and calendar so I can see reminders on time. It fits well with how I already work in the clinic and while handling health education queries, and it saves me from writing things on paper or in random notes. **What do you dislike about Pipedrive?** There is not much to dislike for my daily use. Sometimes the search takes a moment when I have many contacts, so finding an old name can feel a little slow. A few filters reset when I switch views, so I need to set them again. On the mobile app, some details are not as easy to see as on the desktop. Notifications can feel a bit too many on busy days. **What problems is Pipedrive solving and how is that benefiting you?** Earlier, when people messaged or called for diet follow-ups, I used to save some numbers in my phone and leave some chats unread to remind myself. When work got busy, a few follow-ups slipped from my mind. With Pipedrive, I now add the person once and set a call reminder, so I don’t have to remember everything on my own. When I open the app, I can see my pending calls for the day and the name of the person I need to contact. This helps me plan my day better and finish small follow-ups on time. It also helps me keep basic details in one place, so I don’t have to search old chats again. Overall, it makes daily follow-up work more steady and less stressful. **Official Response from Jorge R.:** > Hi Ishan, Thank you for your review! We’re glad Pipedrive helps you stay organized with client follow-ups and consultations. It’s great that reminders and daily activity views help you plan your day and avoid missed calls. We appreciate your feedback about search speed, filters, mobile view, and notifications, that’s helpful for improvement. Best regards, Pipedrive Team ### 4. Effective Organization and Agile Integration with Pipedrive **Rating:** 5.0/5.0 stars **Reviewed by:** Maria V. | Adoption/Onboarding Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Pipedrive?** I've been using Pipedrive at work for about two years now, and since I started, my entire day has been organized there. At the beginning of the day, I can quickly see what I need to do in the Activities tab. I can also easily build and edit my onboarding funnel and keep track of what I need to do for each opportunity assigned to me. Besides that, I can easily visualize the results of my opportunities and use those insights for important day-to-day decision-making. **What do you dislike about Pipedrive?** I think nowadays it's very easy for Pipedrive to duplicate activities that don't need to be duplicated, according to the automations that are created. For example, when I mark an opportunity as lost, it will **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive solves organization and configuration problems of my day, helps set priorities, ensures I don't lose important information, and organizes what I need to do and when. Additionally, having an integrated schedule **Official Response from Jorge R.:** > Hi Maria, Thank you for your review! We’re glad Pipedrive has become an essential part of your day, helping you stay organized, track opportunities, and see team interactions. It’s great that setup and Customer Support were smooth and helpful. We appreciate your feedback about duplicated activities and Google Workspace reintegration, that’s valuable for improving the platform. Best regards, Pipedrive Team ### 5. Effortlessly Organizes and Simplifies Sales Pipeline **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole S. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Pipedrive?** I find Pipedrive easy to use and user-friendly, which makes navigating my sales process a breeze. It's aesthetically pleasing, so it's not overwhelming when I look at it. It's very easy to complete tasks, helping me stay organized. The setup was very easy because it walked me through every single step. If I missed something, I could easily find where to navigate and make the necessary changes. This ease of use is really important when I'm in a rush. It's also simple to choose what stage I'm added to with just a click of a button. It is a daily tool for me, that has become part of my necessity to function. **What do you dislike about Pipedrive?** I love all of it, I have not found anything I dislike. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive keeps me really organized throughout the week and makes it much easier to manage my sales pipeline. I have ADHD, so finding a tool that works with the way my brain needs things set up feels like a real win. **Official Response from Jorge R.:** > Hi Nicole, Thank you so much for sharing this! We’re really glad to hear that Pipedrive’s ease of use, clean design, and guided setup help you stay organized and move quickly through your sales process. It’s especially great to know it fits the way you work day to day and has become an essential tool for managing your pipeline. Best regards, Pipedrive Team ### 6. Modular, Customizable, and Easy to Use—Pipedrive Tracks Projects in Granular Detail **Rating:** 4.5/5.0 stars **Reviewed by:** Devan C. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Pipedrive?** The modularity and customization options within Pipedrive really set it apart for me. After using other CRM software in the past that felt clunky and repetitive, it’s refreshing to have a CRM that’s genuinely easy to use while still letting me track everything at a very granular level. **What do you dislike about Pipedrive?** The only reason my recommendation for Pipedrive isn’t a 10 out of 10 is the lack of being able to link multiple organizations to a single project. The way I track our projects is by linking the organization that is the actual customer, and then also linking the vendors for all purchased components. That way, the CRM almost acts like a version-control solution, and it lets me look back on previous projects to see which companies I used for shipments, procurement, and similar items. It would make a HUGE difference in how I use Pipedrive if multiple organizations could be attached to one project. Right now, I’m using labels to sort of “attach” vendors, but it’s really just a band-aid fix. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive is my company’s main CRM, and I also use it as a redundant tracker for project progression. From a CRM perspective, it’s incredibly beneficial thanks to its native features and the level of granular tracking it provides. It’s also very helpful for redundancy, since it pushes me to enter information that effectively becomes an archive I can refer back to later. **Official Response from Jorge R.:** > Hi Devan, Thanks for the review! We’re happy to hear you find Pipedrive easy to use, flexible, and great for detailed tracking. It’s great that it works well both as your main CRM and as a way to track project progress and keep a reliable record. We also appreciate your feedback about linking multiple organizations to one project. That’s a helpful suggestion, and we’ll share it with our product team for consideration. Best regards, Pipedrive Team ### 7. Highly Customizable CRM with Room for Integration Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Reuben B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2026 **What do you like best about Pipedrive?** I like that Pipedrive is very customizable, and we've been able to build it in a way that works for what we need. It allows us to keep our client list and prospect list organized and use it for traditional CRM functionalities, like keeping a database of all our leads, prospects, clients, and customers. Additionally, we've been able to use Pipedrive to keep track of projects, such as providing cost estimates, processing orders, and communicating with vendors. I use the email sync feature, which works very well and is very convenient. **What do you dislike about Pipedrive?** I find the integration with some accounting programs like QuickBooks to be lacking or poor. Also, it would be nice to have a more live integration with Google Drive to input data easily and save it in Google Drive, and perhaps vice versa. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps us keep our client and prospect lists organized and allows us to track projects, process orders, and communicate with vendors using customized pipelines and fields. **Official Response from Jorge R.:** > Hi Reuben, Thank you for your review! We’re glad to hear that Pipedrive’s customization, email sync, and CRM features are helping you stay organized and manage both clients and projects effectively. It’s great to know you’re able to track pipelines, process orders, and communicate with vendors smoothly. We also appreciate your feedback on integrations with QuickBooks and Google Drive and will share it with our team as we continue improving the platform. Best regards, Pipedrive Team ### 8. User-Friendly CRM with Room for Advanced Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Marlon Eugenio P. | Sales Manager/Ops/Emablement/Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Pipedrive?** I really like that Pipedrive is very easy to use and user-friendly. It has all the features that we expect from a good CRM system. The initial setup was pretty easy. We didn't even need to set up an onboard call, even if they had offered it. It was simple to set up the pipeline, the deal logic, and determine what fields were necessary at each stage. Pipedrive is now working very well for us. **What do you dislike about Pipedrive?** I think it's mostly really good. The only thing that comes to mind is the reports. They have some cool ones, but they are mostly basic. So if you want to cross some specific data and do some cohort analysis, you would need an external tool. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps us keep track of activities, deals, leads, won deals, and other sales data. **Official Response from Jorge R.:** > Hi Marlon, Thank you for your review! We’re glad to hear that Pipedrive is easy to use and set up, and that it’s helping you manage your pipeline, deals, and sales data efficiently. It’s great that the platform is meeting your CRM needs without extra setup hassle. We appreciate your feedback about reporting. We understand that more advanced analysis sometimes requires external tools, and your input helps us know where we can improve. Best regards, Pipedrive Team ### 9. Effortless Organization, User-Friendly and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** courtney m. | sales representative B2B, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Pipedrive?** I find Pipedrive to be excellent for managing my clients and calls. I really like how it allows me to organize information and contact clients, all while keeping track of who I've called, how many times, and the reasons for each call. I also value the ability to take notes on my interactions, which helps me stay organized with every client. One feature I particularly enjoy is having everything displayed on a single page, which makes navigation straightforward. I can assign different columns for actions such as calls, offers, or invoices, and this flexibility is very useful. The platform is user-friendly, and it only takes me a few seconds to locate my deals, contacts, or follow-up tasks. Setting it up was incredibly easy—so simple that anyone could do it. **What do you dislike about Pipedrive?** I use it with JustCall as well as Shopify. What would be nice though is if I could directly call from Pipedrive and it goes directly into JustCall so I'm not having to copy and paste the number into JustCall. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to organize my clients and calls. It lets me see all my information on one page, making it easy to track who I've contacted and follow up efficiently. It organizes my clients in different columns, which is very helpful. **Official Response from Jorge R.:** > Hi Courtney, Thank you for your review! We’re glad to hear that Pipedrive makes it easy to manage your clients, calls, and follow-ups all in one place. It’s great to know the setup was quick and the platform is easy to use. We also appreciate your feedback about the JustCall integration and will share it with our team. Thanks again for sharing your experience! Best regards, Pipedrive Team ### 10. Streamlined Sales Pipeline with More Visibility **Rating:** 3.5/5.0 stars **Reviewed by:** Harjoth S. | Business Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Pipedrive?** I use Pipedrive to manage our sales pipeline and track client stages, from first contact to onboarding as a customer. I like how simply it shows a clear picture of my sales team clients, which helps in planning strategies for the coming days and making more informed decisions. Since the first week of using Pipedrive, we have seen more visibility and clarity in terms of our clients' status and stages. The initial setup of Pipedrive was quite easy. **What do you dislike about Pipedrive?** I dislike that compared to large CRMs, the dashboard and reporting in Pipedrive is a bit below the standards. Reports of other CRMs are more detailed and clear. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to manage our sales pipeline, improving visibility of client stages and status. It helps my sales team plan strategies and make informed decisions. **Official Response from Jorge R.:** > Hi Harjoth, Thank you for your review! We’re glad to hear that Pipedrive has improved visibility and clarity for your sales team and that it’s helping you plan strategies and make informed decisions. It’s great to know the setup was easy and that you’re seeing value so quickly. We also appreciate your honest feedback about dashboards and reporting. We’ll be sure to share your input with our team as we continue enhancing reporting capabilities. Best regards, Pipedrive Team ### 11. Intuitive and Powerful CRM with Customizable AI Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda G. | Business Development Specialist, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Pipedrive?** I use Pipedrive in my day-to-day workflow to manage leads, call efforts, email efforts, and future outreach attempts. I like how it's easy to use, and I appreciate the insights and reports that I can pull with the AI reporting tool. I find it really easy to customize a report for exactly what I'm looking for. It's also very easy to set up, and I can quickly get the metrics or information I need from my lead list without much hassle. **What do you dislike about Pipedrive?** Sometimes being able to navigate around and get to what I need to with less clicks, that would be something to improve on. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to manage leads, schedule my tasks, keep track of when to contact people, and store all notes in one place. **Official Response from Camilla Pacheco:** > Hello, Amanda. Thank you for your feedback! It’s great to know that Pipedrive is helping you manage leads and customers effectively. We truly appreciate it your input. If you ever need assistance or have more feedback, feel free to reach out to us. Kind regards, The Pipedrive Team ### 12. PipeDrive Review **Rating:** 5.0/5.0 stars **Reviewed by:** Reenu J. | Partnerships Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Pipedrive?** Pipedrive offers a clean, intuitive interface that makes sales pipeline management incredibly easy. The drag-and-drop functionality, customizable stages, and clear visual tracking help keep our team focused on deals that matter. The automation tools, activity reminders, and email integration save time and ensure consistent follow-ups. The reporting and insights dashboard give us a quick overview of performance without needing complex setups. Overall, it’s a practical, user-friendly CRM that drives accountability and sales productivity. **What do you dislike about Pipedrive?** There is no such dislikes in pipedrive. Mobile friendly version if possible in future would be a suggestion. **What problems is Pipedrive solving and how is that benefiting you?** ipedrive helps organize and streamline the sales process by providing a visual pipeline, automating tasks, and improving follow-ups. This results in better productivity, consistent sales, and more accurate forecasting. **Official Response from Jorge R.:** > Hi Reenu, Thank you for your review! We’re thrilled to hear that Pipedrive’s clean interface, drag-and-drop pipeline, automation tools, and reporting dashboards are helping your team stay organized, productive, and focused on the right deals. We appreciate your suggestion about a mobile-friendly version, that’s great feedback for our team. Best regards, Pipedrive Team ### 13. Seamless Sales Coordination and Management **Rating:** 5.0/5.0 stars **Reviewed by:** Feral Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Pipedrive?** I love how Pipedrive is sales and person oriented, and it makes connecting people easier with all the online platforms I use like 3cx and Teams. I appreciate the activities feature, which allows me to enter every aspect and track everything I need to do. Organizing my to-do list is easier than ever. The sequences feature is also a great idea; it's fantastic to be able to form a follow-up process exactly as I want. I also find it great to be able to label emails when they sync. **What do you dislike about Pipedrive?** I could not find a filter to show emails from oldest to newest. Also, I cannot see the general company mails on the organization summary, which sometimes forces me to create non-person accounts just to view emails in the right place. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive as a sales assistant. It's sales and person-oriented, making it easy to connect people across platforms like 3CX and Teams. Activities help track all tasks, and the sequences feature offers great potential for follow-up processes. **Official Response from Jorge R.:** > Hi Feral, Thank you for your review! We’re glad Pipedrive’s sales-focused design, integrations, Activities, and Sequences are helping you stay organized and manage follow-ups easily. It’s great that email syncing and labeling support your daily work. We appreciate your feedback about email filtering and viewing company emails in the organization summary. Best regards, Pipedrive Team ### 14. Streamlined Lead Management with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Ben S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Pipedrive?** I find the option on the deal card to see if someone has replied to an email really valuable. It helps me quickly identify responses, which is important in sales. The pipeline view is a major advantage, allowing me to focus effectively on different stages of deals. I also appreciate how easy it is to use the API. It’s set up well and works great for creating and updating deals, people, and activities. These features really enhance the way we manage our processes. **What do you dislike about Pipedrive?** There are a few little things that need improvement in Pipedrive. The pulse feature needs better filtering, as there aren't enough options. I recently used it and found it could offer a good opportunity to see things, but the lack of filtering options holds it back. I would like to filter using the custom fields I already have, which would make it easier to manage tasks in that view. Improvements in filtering would make it more effective. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps us manage a high volume of leads efficiently, allowing us to filter easily and focus on specific types of people. It also enables us to see where leads drop off in the pipeline and track conversions through the funnel. **Official Response from Jorge R.:** > Hi Ben, Thank you for your review! We’re glad the email reply indicator, pipeline view, and API are helping you manage deals and track leads efficiently. It’s great that Pipedrive supports you in handling high lead volume and monitoring conversions. We appreciate your feedback about improving filtering in the Pulse feature, especially with custom fields. That’s helpful insight for us. Best regards, Pipedrive Team ### 15. Intuitive and Powerful for Funnel Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tatiana M. | Costumer Service, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Pipedrive?** I like the simplicity and intuitiveness of the Pipedrive platform, which makes it easy to visualize the funnel and organize information in one place. The interface is very intuitive, which makes tracking companies much more straightforward and simple. The initial setup of Pipedrive was very simple and quick, with no problems in setting up funnels and stages, thanks to its user-friendly platform that facilitates adaptation. **What do you dislike about Pipedrive?** I believe that Pipedrive can evolve mainly in terms of more flexible, more personalized automations. I also believe that some reports we generate could be a bit more detailed and intuitive. In some cases, it would be interesting to have more visualization options and some more advanced filters so that, in more complex pipelines, we can retrieve information more easily. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps me with organization by centralizing companies in one place, tracking interaction history, and visualizing the stages of each account. It prevents important contacts from getting lost, maintaining close monitoring of companies that require more attention. **Official Response from Jorge R.:** > Hi Tatiana, Thanks for sharing your experience! We’re glad Pipedrive helps you keep everything organized, visible, and running smoothly. Your feedback about making some features more intuitive is very valuable, we’re always working to improve. Excited to keep supporting your business growth! Best regards, Pipedrive Team ### 16. Quickly applicable and flexibly configurable solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Pipedrive?** The clarity, free configuration, and accompanying functionalities are particularly noteworthy. No matter which direction you want to create data records from, all previously defined data fields can be created, and you will be notified of any important missing information. Despite the complexity of options lurking in the details, such as embedding automations or sequences, you are guided step by step and, even as a layman, you don't lose track of the big picture. **What do you dislike about Pipedrive?** It depends—if you want to get started quickly and try out lots of features later on, then I can definitely recommend Pipedrive. So far, I haven't really found anything that I miss or that isn't well designed. **What problems is Pipedrive solving and how is that benefiting you?** We had trouble finding a function to create closed and won deals as renewals in a new pipeline right away, and we solved it using the duplicate function, but with Automations, we built a custom function that can automate this step in the future. **Official Response from Jorge R.:** > Hi, Thank you for your review! We’re glad you appreciate Pipedrive’s clarity, flexibility, and step-by-step guidance, even with advanced features like automations. It’s great to hear you built a custom solution for renewals using automations. Best regards, Pipedrive Team ### 17. Perfect CRM Solution with Intuitive, Visual Deal Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Sam G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Pipedrive?** We love how simple and clean the layout is. It is easy and intuitive to know exactly where we are at with each and every deal. It keeps them top of mind and trying to avance each deal through the pipeline. What can be easier than trying to advance each "chess piece" from one side of the table to the other. We have tried many other CRM tools, but they were just databases that hold information. We were looking for something that specifically helps us track deals as they move through the sales pipeline. In other CRM's the information gets burried and forgotten about. We were using an app called trello for just this function because it was extremely visual and easy to track. The problem was it did not have the CRM function so we were having to bounce between two difference applications. Pipedrive has the same visuals, and drag and drop functionality as trello, but is has everything we need in one spot with the CRM. It is working perfectly for me. It was super easy to get everything set up and dialed in and it was extremely user friendly with almost no learning curve. The deal pipelines stay open all day long so that advancing deals through the pipeline stays top of mind. This has become our go to program to track sales and we love how simple it is. I am very pleased that I discovered Pipedrive. It is exactly what I was looking for. **What do you dislike about Pipedrive?** Right now there is nothing that we do not like about the program. We have gone through 3 different CRM programs and this one is perfect for me. **What problems is Pipedrive solving and how is that benefiting you?** We needed a simple, user friendly way to track deals as they move through the pipeline and easily know how much value is at each stage or what deals are growing stale. We have tried other CRM's but it we had to create custom reports, or create complicated fields. This was simple to set up and it functions exactly like an app called trello that we were using to track deals except this calculates deal values, and is a CRM all in one. I do not know why it took so long to find this. **Official Response from Jorge R.:** > Hi Sam, Thank you for the wonderful review! We’re thrilled to hear that Pipedrive’s visual layout, drag-and-drop pipeline, and simple setup make it easy for you to track deals and stay organized. It’s great to know it gives you the Trello-style experience you liked, combined with the full CRM features you needed. We’re glad Pipedrive has become your go-to tool, and we appreciate you taking the time to share your experience! Best regards, Pipedrive Team ### 18. Organizes Tasks with Ease, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Pipedrive?** I like using Pipedrive to organize upcoming events with clients. My favorite part is the to-do list feature, which lets me create tasks with my descriptions and set due dates. It helps me stay on task and organized, preventing forgetfulness. I also appreciate that Pipedrive is easy to work through and not difficult to understand. The guidance of the sales process is another aspect I like. **What do you dislike about Pipedrive?** Right now I am linked to all of my coworkers and get notifications for each of their emails. This is something I likely can fix but I do not need everything they are getting/doing. I think it would be great if our company could use it with Cater Ease, a platform we create proposals/contracts on. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to keep track of events with clients and manage my tasks efficiently, helping me stay organized and avoid being forgetful. **Official Response from Jorge R.:** > Hi Stephanie, Thank you for your review! We’re glad Pipedrive helps you stay organized with client events and tasks. It’s great that the to-do list and sales process guidance keep you on track. We appreciate your feedback about notifications and integration with Cater Ease. Best regards, Pipedrive Team ### 19. Pipedrive: Intuitive CRM with Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** hayley W. **Reviewed Date:** February 18, 2026 **What do you like best about Pipedrive?** I like that Pipedrive is self-intuitive, making it really easy to use and set up. Having the support of an account manager is great for any additional information we need. The free webinars that are held regularly help us keep up to date with new services and features of Pipedrive that we weren't aware of. **What do you dislike about Pipedrive?** There are certain elements that don't align with how we would like to use Pipedrive. There are certain reports that can't be pulled from the data, certain deal pages can only be accessed a certain way. So there are a few gremlins but we found a workaround to all of those to ensure that it works smoothly for us. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive keeps all our project and client information in one place, eliminating the need for spreadsheets and fragmented platforms. It tracks client communication and uploads files, ensuring our records are up-to-date. **Official Response from Jorge R.:** > Hi Hayley, Thank you for your review! We’re glad to hear that Pipedrive’s intuitive design, account manager support, and free webinars are helping you stay up to date and make the most of the platform. We appreciate your feedback about reporting limitations and deal page access. It’s great that you found workarounds to keep things running smoothly. We’re happy Pipedrive is helping you keep all project and client information in one place, track communications, and maintain up-to-date records! Best regards, Pipedrive Team ### 20. Effortless Organization and Email Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor M. **Reviewed Date:** February 18, 2026 **What do you like best about Pipedrive?** I find Pipedrive simple to use, which makes my tasks easier to manage. I love how read receipts on email threads let me know when a client reads an email or if they have received it. It gives me the chance to see if a client opens my initial emails multiple times, meaning they are still interested, so I can continue our conversations. I also like the individual profiles for accounts, as they help keep everything organized. The initial setup of Pipedrive was super easy, making the transition smooth for us. **What do you dislike about Pipedrive?** When I copy and paste fonts from Google Docs, the same texts do not transfer the same. If I have bold texts, I have to redo it once added to Pipedrive. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps me stay organized by scheduling tasks and provides read receipts for emails, letting me see client interest in continuing conversations. **Official Response from Jorge R.:** > Hi Taylor, Thank you for your review! We’re glad Pipedrive’s simplicity, read receipts, and account profiles help you stay organized and manage tasks easily. It’s great that the setup was smooth too. We appreciate your feedback about font formatting from Google Docs and will share it with our team. Best regards, Pipedrive Team ### 21. Easy to implement, flexible pipelines, and user-friendly for the whole team **Rating:** 4.5/5.0 stars **Reviewed by:** Amber W. | GTM & Partnerships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Pipedrive?** Implementation was a breath of fresh air, quick, well-guided, and supported by a responsive team with thought provoking setup questions. Moving from one pipeline to multiple has been a major upgrade, and the clearer stage structure makes deal tracking much easier for everyone. Pipedrive is genuinely user-friendly, even for a teammate who isn’t tech-savvy. The visual pipelines, customizable stages, and built-in reminders make it simple to see where every deal stands and stay on top of follow-ups. Overall, a smooth implementation and a CRM that fits how we actually work. **What do you dislike about Pipedrive?** The shared team inbox is a great addition, but adding automation to alert the assigned user (task or email) would help ensure nothing gets missed. A bit more flexibility to manage or keep lead and deal fields separate for cleaner organization. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps us manage four separate sales pipelines, track leads, contacts, deals, and tasks, and keep our entire team aligned. The shared team inbox centralizes communication, and the platform makes it easier to forecast and stay organized across all stages of our sales process. **Official Response from Jorge R.:** > Hi Amber, Thank you for your feedback! We’re thrilled to hear that the implementation and multiple pipeline setup have made deal tracking easier and that Pipedrive’s user-friendly interface is helping your team stay organized. We also appreciate your suggestions regarding automation for the shared inbox and more flexibility with lead and deal fields, your input helps us continue improving the platform. Best regards, Pipedrive Team ### 22. Intuitive CRM with Room for Analytical Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Pipedrive?** I like how intuitive and visual Pipedrive is. The drag and drop pipeline makes it easy to see where every deal stands at a glance, and quickly move opportunities through each stage without added complexity. I really appreciate the activity reminder and automation features, which help ensure follow-ups don't get missed and maintain consistency with outreach. Additionally, the onboarding process is intuitive, and the platform does a good job of guiding you through the necessary steps like setting up pipelines and stages. **What do you dislike about Pipedrive?** The reporting and analytics, while useful for basic insights, can feel somewhat limited when trying to build more advanced or highly customized reports. For deeper analysis, it sometimes requires exporting data or relying on integrators. Continuing to improve upon data and analysis in the platform would be helpful to have to speed up the process. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive solves the problem of managing a high volume of deals and follow-ups without anything slipping through the cracks. It gives me a clear, visual view of the entire sales pipeline, so I always know where each account stands, what the next step is, and which deals need immediate attention. This benefits me by keeping my day organized and proactive rather than reactive. Automated reminders, activity tracking, and deal stages help ensure consistent follow-ups with clients, shorter sales cycles, and better visibility for forecasting. Overall, it allows me to spend more time building relationships and closing deals instead of manually tracking tasks or updating spreadsheets. **Official Response from Jorge R.:** > Hi, Thank you for your review! We’re glad Pipedrive’s visual pipeline and automations help you stay organized and keep follow-ups on track. It’s great to hear onboarding was smooth and intuitive. We also appreciate your feedback on reporting and analytics and will share it with our team. Best regards, Pipedrive Team ### 23. Streamlined CRM with Powerful Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Chris B. **Reviewed Date:** January 29, 2026 **What do you like best about Pipedrive?** I use Pipedrive as our CRM mainly for tracking engagement with prospects and through the deal phase. I really appreciate how it keeps everyone on the same page and works very well for new business efforts. I especially like the integrations with LinkedIn and partners like Surfe, which make it easy to collect contact information directly into Pipedrive. The integration with Mailchimp also works very well and simplifies the process for us. I find the reminders particularly helpful in managing new business tasks and commitments, ensuring I stay on top of what needs attention. Additionally, the insights Pipedrive offers for tracking how we're doing against sales goals have been great, allowing us to improve by tracking our progress in adding contacts and leads. **What do you dislike about Pipedrive?** It can be complicated. It's got a lot of functionality. I think there's just so much. There's a lot to it. It's complex. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive for tracking engagement with prospects and ensuring everyone stays on the same page. It helps manage our lead volume, integrates with tools like Mailchimp, and monitors sales goals, making it easier to track and improve our business efforts. **Official Response from Jorge R.:** > Hi Chis, Thank you for your review! We’re glad Pipedrive helps keep your team aligned, manage prospect engagement, and track sales goals. It’s great to hear the LinkedIn, Surfe, and Mailchimp integrations and reminders are making your work easier. We also appreciate your feedback about complexity and will share it with our team. Best regards, Pipedrive Team ### 24. Visually Simple, Robust CRM with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Taless d. | Head of B2B, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Pipedrive?** It is visually very easy to use. I have experience with other CRMs (like Hubspot, Zoho...) and Pipedrive is robust enough, while being simple to use. When I took over the biz dev team at a new job, one of my first steps was to implement Pipedrive. Their tech support and KAM is excellent. Super available and helpful. It is easy to integrate with core tools. **What do you dislike about Pipedrive?** Some features still have a slight beta feel to them. Like every other CRM, their pitch feels a bit too much like a tool that solves all the world's problems. You learn its limitations as you begin use it. Still the best CRM in the market. **What problems is Pipedrive solving and how is that benefiting you?** I run a biz dev and customer success team that was using spreadsheets to keep track of things. We are interested in scheduled activities, reminders, and reporting features. **Official Response from Jorge R.:** > Hi Taless, Thank you for your feedback! We’re glad Pipedrive’s visual interface, ease of use, and robust features have helped your biz dev team. It’s great to hear our support and integrations are working well for you. We appreciate your note about some features feeling a bit beta, and we’re happy Pipedrive is helping with activities, reminders, and reporting! Best regards, Pipedrive Team ### 25. Efficient CRM with Seamless Setup and Smart Features **Rating:** 5.0/5.0 stars **Reviewed by:** Pete D. **Reviewed Date:** January 16, 2026 **What do you like best about Pipedrive?** I use Pipedrive every day as my main CRM to organize my tasks, outreach activity, and everything I do daily. It helps me stay incredibly organized and efficient by ranking my top important tasks. I love how it keeps a timeline of emails, notes, and lets me attach files to contacts and deals. I'm particularly fond of the smart CC feature because I can run different emails and businesses within Pipedrive. By putting emails in BCC, I ensure everything stays organized and attached to my contacts and deals. Specifically, it helps me keep all communications well organized by contact, allowing me to stay on top of everything at all times. The setup was easy, and once it was done, it works flawlessly. **What do you dislike about Pipedrive?** I guess if there's anything I could mention, it's better integration into, like, iMessage. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to stay organized and efficient, prioritizing tasks and tracking emails and notes. It helps me attach files to contacts and deals, keeping everything well-organized. **Official Response from Jorge R.:** > Hi Pete, Thank you for your review! We’re glad Pipedrive helps you stay organized and efficient with tasks, emails, and contacts, and that setup was quick and smooth. We also appreciate your feedback on iMessage integration and will pass it along to our team. Thanks for sharing! Best regards, Pipedrive Team ### 26. Easy to Use, Seamless Integration, and Intuitive Features **Rating:** 4.5/5.0 stars **Reviewed by:** Marcos B. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Pipedrive?** Ease of Use, Ease of integration, User Friendly, Intuitive and forward thinking features. **What do you dislike about Pipedrive?** Nothing shouts out that I dislike particularly, but I notice when scheduling future activities it makes my calendar look cluttered. I can probably adjust the settings to get around this, but would prefer if my calendar wasn't populated and instead my activities could be only listed on the calendar within the app - or an easy button feature when arranging activities to avoid the entry going to my google calendar **What problems is Pipedrive solving and how is that benefiting you?** Providing a one stop shop CRM, handling all of my daily tasks in one app **Official Response from Jorge R.:** > Hi Marcos, Thank you for your review! We’re glad to hear that you find Pipedrive easy to use, intuitive, and well integrated, and that it works as a one-stop CRM for managing your daily tasks. We also appreciate your feedback about calendar clutter when scheduling activities. That’s a helpful suggestion, and we’ll be sure to share it with our team as we continue improving calendar and activity settings. Best regards, Pipedrive Team ### 27. Simple Task Management, Needs Full Data Access **Rating:** 3.5/5.0 stars **Reviewed by:** Linh L. | Senior Paraplanner, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Pipedrive?** I like how simple Pipedrive is to use. It's great that I can track tasks and create workflows to fit my needs. I also appreciate being able to move tabs along when a task is finished and assign tasks to other users. **What do you dislike about Pipedrive?** Some features require Pro to download the data we have entered. If we want information on how long it takes to complete a task on average for all cases, you need the Pro model to be able to gather this data. It is not helpful when you can add data but not extract. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive for creating tasks and solving workflow issues. It's simple to use and lets me track tasks and create workflows that suit my needs. I can easily move tabs once a task is done and assign tasks to others. **Official Response from Jorge R.:** > Hi Linh, Thank you for your review! We’re glad Pipedrive is easy to use and helps you track tasks, build workflows, and collaborate with your team. We also appreciate your feedback about data access and reporting being limited to higher plans and will share it with our team. Best regards, Pipedrive Team ### 28. Empowers Team Collaboration and Client Management Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Maisie S. | Marketing & Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Pipedrive?** This tool is extremely helpful for enabling the entire team to see who is handling clients. It also ensures that everyone has access to the necessary information if they need to answer the phone for a query. We are also looking forward to making use of the webforms and chat box once our new website goes live. **What do you dislike about Pipedrive?** The only drawback I’ve noticed so far is that there are limited ways to have online submission forms, such as Facebook leads, automatically filter in without incurring additional costs. **What problems is Pipedrive solving and how is that benefiting you?** This system enables anyone in the business to provide the necessary information when someone calls, without needing to track down the specific person handling the matter and call the customer back. Additionally, it helps us to follow up with leads that we might have otherwise lost. **Official Response from Jorge R.:** > Hi Maisie, Thank you for your feedback! We’re glad Pipedrive is helping your team stay organized and follow up on leads efficiently. It’s exciting that you’ll be using webforms and the chat box with your new website. We appreciate your note about online forms and additional costs. If you need help setting up forms or integrations, our team is always here! Best regards, Pipedrive Team ### 29. Intuitive CRM with Effortless Sales Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Business Development Manager **Reviewed Date:** February 13, 2026 **What do you like best about Pipedrive?** I find Pipedrive user-friendly, which makes it much easier for me compared to my experience with Zoho One. I like how Pipedrive keeps track of quotes and orders and allows me to follow leads promptly. The pipelines and flow in Pipedrive make it easy to keep track and help with visibility. The initial setup of Pipedrive was really easy. **What do you dislike about Pipedrive?** I'd like more control over settings, like removing things I don't want and adding things I do. For example, making emails an activity every time without having to tick the box is one of a few little niggles. Also, I'd like the ability to remove fields I don't need. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive keeps track of quotes and orders, allows me to follow leads promptly, and makes it easy to keep track with enhanced visibility. **Official Response from Jorge R.:** > Hi Matt, Thank you for your review! We’re glad to hear that you find Pipedrive user-friendly and easier to work with compared to your previous experience. It’s great to know the pipelines and visibility help you track quotes, orders, and follow up with leads efficiently, and that the setup process was smooth. We also appreciate your feedback about wanting more control over settings and fields. Customization is important, and we’ll be sure to share your suggestions with our team. Best regards, Pipedrive Team ### 30. Intuitive Visual Pipeline with Powerful Automation and Customizable Dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Pipedrive?** What stands out immediately is how intuitive and visual the platform is. The pipeline layout makes it incredibly easy to track deals at every stage, move opportunities forward with simple drag-and-drop actions, and quickly identify bottlenecks. For sales-focused teams, this clarity is a huge advantage. The automation features are another strong point. Setting up automated follow-ups, activity reminders, and workflow triggers helps reduce manual work and keeps the team consistent. The reporting dashboards are clean and customizable, giving clear insight into performance without feeling overwhelming. **What do you dislike about Pipedrive?** On the downside, some advanced features—like more in-depth reporting or certain customizations—require higher-tier plans. For companies looking for a heavily marketing-driven or all-in-one enterprise solution, it may require additional integrations. **What problems is Pipedrive solving and how is that benefiting you?** it works well within the business, you can track opportunity's a lot easier **Official Response from Jorge R.:** > Hi, Thank you for your review! We’re glad you find the pipeline visual, intuitive, and easy to use. It’s great that drag-and-drop, automations, and dashboards are helping your team stay organized and track performance clearly. We appreciate your feedback about advanced features and plan tiers, as well as the need for extra integrations in some cases. Best regards, Pipedrive Team ### 31. Organized and Fast CRM with Seamless Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Andres O. **Reviewed Date:** February 18, 2026 **What do you like best about Pipedrive?** I use Pipedrive to organize my sales opportunities and deals. I find it awesome for organization, and it's so much better and faster than other CRMs I've tried in the past. The speed of the interface and how easy it is to do what I need makes it incredibly valuable to me. Even with a heavy daily workload managing several opportunities and projects, Pipedrive's fast and friendly interface makes my job a lot easier. Also, the initial setup was super easy, and I was able to catch up with everything in no time. **What do you dislike about Pipedrive?** Nothing, Pipedrive is great! **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to organize my sales opportunities efficiently. It's fast, organized, and user-friendly, which makes managing my workload much easier, especially when it's heavy. **Official Response from Jorge R.:** > Hi Andres, Thank you for the great review! We’re so glad to hear that Pipedrive helps you stay organized and manage your sales opportunities efficiently. It’s great to know the speed, ease of use, and simple setup make your daily workload easier, especially when things get busy. Best regards, Pipedrive Team ### 32. Boosts Organization with Easy Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Caleb N. **Reviewed Date:** January 21, 2026 **What do you like best about Pipedrive?** I use Pipedrive as a CRM to help me keep things organized and automate all the little tasks that are needed. I like how it syncs with my Outlook, so I can send things from my Outlook and it shows up in Pipedrive, or someone can email me, and I can see it in Pipedrive. **What do you dislike about Pipedrive?** There are lots of helpful features that I didn't know about until recently. If there was a way to make it just a little more intuitive or have an easily accessible page that describes what each thing does. Automations were a little challenging to find as they were not on the main page. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps me keep things organized and automate all the little tasks needed. I like how it syncs with my Outlook, making it easy to manage communication. **Official Response from Jorge R.:** > Hi Caleb, Thank you for your review! We’re glad to hear that Pipedrive helps you stay organized, automate everyday tasks, and keep all your Outlook emails in one place. It’s great to know the email sync is making communication easier to manage. We also appreciate your feedback about discoverability and automations. Making features easier to find and understand is important to us, and we’ll be sure to share your suggestions with the team. Best regards, Pipedrive Team ### 33. Boosts CRM Clarity, Needs Better Trend Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Nelson P. | ecom specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Pipedrive?** I really like how Pipedrive clearly shows momentum. At a glance, I can see whether relationships are moving forward or where they're stalling. I'm no longer reacting to emails or trying to remember who needs my attention, as I'm able to make deliberate decisions about where to spend my time. The initial setup of Pipedrive was surprisingly straightforward, which made getting started much easier. **What do you dislike about Pipedrive?** One thing is how reporting for wholesale accounts. The view is excellent for seeing momentum but it feels cumbersome and limited for tracking order frequency and trends. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive solves clarity and follow-through problems for wholesale relationships, offering a single visual source of truth. It showcases momentum at a glance, allowing me to make deliberate decisions on focus areas rather than reacting to emails or relying on memory. **Official Response from Jorge R.:** > Hi Nelson, Thank you for your review! We’re glad Pipedrive gives you clear visibility into momentum and helps you focus on the right relationships. It’s great to hear the setup was quick and easy. We also appreciate your feedback on wholesale reporting and will share it with our team. Best regards, Pipedrive Team ### 34. Cost-Effective CRM with Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Pipedrive?** I like the organization that Pipedrive provides since it helps us understand what's going on with a file when a customer calls. I find emailing clients using templates very helpful instead of writing the same thing repeatedly. The ability to pin important notes at the top and email with ease is a plus. I appreciate being able to call directly from Pipedrive and enjoy the numerous integrations available, such as HubSpot for backup, Apollo.io for identifying website visitors, and DocuSign for easy customer linking. The marketplace having a ton of integrations is a huge benefit as well. Pipedrive being cost-effective compared to our previous tool was another reason we switched, and setting it up was easy. **What do you dislike about Pipedrive?** No dislikes at all! **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to organize customer leads, simplifying communication with email templates, pinning notes, and team updates. It integrates with tools like HubSpot and DocuSign, enhancing efficiency in managing files and client interactions. **Official Response from Jorge R.:** > Hi Lisa, Thank you for the detailed review! We’re thrilled to hear that Pipedrive’s organization, email templates, note-pinning, and calling features are helping streamline your workflow. It’s great to know the integrations with HubSpot, Apollo.io, DocuSign, and others are adding extra efficiency, and that the setup was smooth and cost-effective compared to your previous tool. We appreciate you sharing your experience! Best regards, Pipedrive Team ### 35. Pipedrive: Elevates Workflow with Intuitive Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Pipedrive?** I love how Pipedrive has improved my workflow in a big way compared to our previous CRM. The ability to separate leads and deals is great, and being able to see when emails are opened and which links are clicked by my contacts is a game changer. I also really like the 'next action' tool, which prompts me to set the next step for each lead or deal, helping me stay on top of my pipeline. The initial setup was quite easy and intuitive, and they have a great onboarding process. **What do you dislike about Pipedrive?** I like sequences to send emails to my leads. But there's no way to pause that to make sure that the emails don't get sent over the holiday season. Also you can set the emails to be sent after x number of days, but it's always the same time. It would be great if you could vary time (example: send 2nd emails in 3 days + 37 minutes). **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive has significantly improved my workflow by separating leads and deals, tracking email opens and clicks, and helping me stay on top of my pipeline with the next action tool. **Official Response from Jorge R.:** > Hi, Thank you for your detailed feedback! We’re glad to hear that Pipedrive has improved your workflow, helping you separate leads and deals, track email engagement, and stay on top of your pipeline with the next action tool. It’s great that the setup and onboarding were easy and intuitive. We also appreciate your suggestions about pausing sequences for holidays and adding more flexibility in email timing, this is valuable input for our team. Best regards, Pipedrive Team ### 36. User-Friendly CRM with Room for Cost Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Matt P. **Reviewed Date:** December 17, 2025 **What do you like best about Pipedrive?** I love Pipedrive. It's simple to use and makes tracking my notes for each project easy. I like how you can create deals and move them according to the stage of each project. From start to finish, I can add notes depending on the stage, all the way through to production and install. I also appreciate how easy and simple it is to navigate and how quickly I picked it up from the first day of use. It's great for seeing workflow for everyone utilizing it. **What do you dislike about Pipedrive?** I felt the monthly cost is a bit high and seemed like a stretch for our management to approve. Maybe because we are trying it out. Only improvement would lower the monthly cost so more team members have access. Only sales are granted access. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive for CRM and project management. It's simple to use, helping me keep track of notes for each project and manage deals as they move through stages. It enhances my workflow visibility and is easy to navigate. **Official Response from Jorge R.:** > Hi Matt, Thank you for the great feedback! We’re glad Pipedrive’s simplicity, deal stages, and note-tracking help you manage projects and see your team’s workflow clearly. We also appreciate your feedback on pricing and access and will share it with our team. Best regards, Pipedrive Team ### 37. Sales Associate **Rating:** 4.5/5.0 stars **Reviewed by:** Dana F. **Reviewed Date:** December 17, 2025 **What do you like best about Pipedrive?** I like how Pipedrive allows you to suggest a follow-up date and reminds you every day of who you need to follow up with based on the date you set in the activity. This feature is really useful when prospects either ghost you or show interest, as it keeps you organized with all the details for following up. Additionally, I find it convenient that Pipedrive syncs with Moraware. The initial setup of Pipedrive was totally fine for me. **What do you dislike about Pipedrive?** A couple of the prospects were duplicated, as far as I already made a follow-up date to call the customer in 2026, but those particular prospects showed up as 'overdue' like I missed their follow-up call. I did not. Seems like anything in 2026 comes back and says 'overdue.' **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to stay on top of prospects with follow-up reminders, helping me know when to reach out if they ghost or show interest. **Official Response from Jorge R.:** > Hi Dana, Thank you for the detailed review! We’re glad to hear that follow-up reminders and daily activity notifications are helping you stay organized and on top of your prospects, and that the Moraware sync and initial setup worked smoothly for you. We appreciate you pointing out the issue with future-dated activities showing as overdue. If this situation persists, kindly contact our support so that they can investigate it. Best regards, Pipedrive Team ### 38. Streamlined Sales with Pipedrive's Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Nova Mabelle C. **Reviewed Date:** December 17, 2025 **What do you like best about Pipedrive?** I like Pipedrive's intuitive, user-friendly interface as it makes navigating so simple and efficient, which allows me to manage my sales pipeline effectively and avoid missing follow-ups or opportunities. What's particularly valuable for me are the AI-generated insights that help me analyze leads right from my dashboard, giving me a clear analysis of my leads and helping me identify trends to create targeted strategies to increase sales. Integrating Pipedrive with Outlook syncs emails and calendar events directly with my pipeline, keeping all activities centralized and making my workflow more efficient. The initial setup was very easy, taking me only a few hours to learn almost everything. Overall, these features make Pipedrive a valuable tool for streamlining my workflow and driving results. **What do you dislike about Pipedrive?** I haven't experienced any major issues. One suggestion would be to expand notifications to include weekly and monthly progress, not just daily updates. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to manage my pipeline better, focusing on promising leads and following up timely. The intuitive interface and AI insights streamline my workflow, helping analyze leads and create sales strategies. Integrating with Outlook centralizes activities, enhancing efficiency. **Official Response from Jorge R.:** > Hi Nova, Thank you for the detailed feedback! We’re thrilled to hear that Pipedrive’s intuitive interface, AI insights, and Outlook integration are helping you manage your pipeline, analyze leads, and streamline your workflow. It’s great that the initial setup was quick and easy for you. We also appreciate your suggestion about expanding notifications to weekly and monthly updates, this is valuable input for our team. Best regards, Pipedrive Team ### 39. Great CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Aubrey M. | Business Administration | Valuation Specialist, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Pipedrive?** Pipedrive offers an impressive range of uses. I really appreciate being able to create a deal and move it through various phases, which is a significant improvement over our previous CRM. Everything is conveniently centralized within the deal, making it easy to send emails or set reminders directly from there. This level of organization has made managing our workflow much smoother. **What do you dislike about Pipedrive?** Up to now, I haven't found much to dislike about Pipedrive. It offers significantly more functionality than our previous CRM, which was the main reason we decided to switch. If I had to mention something, I would say that the products section could benefit from clearer explanations. **What problems is Pipedrive solving and how is that benefiting you?** With our previous CRM, tracking leads and deals was extremely challenging. This CRM makes the process much simpler and gives us clear visibility into the activities of each contractor in our business. Another reason we made the switch was the ability to send emails directly through the platform. Having follow-ups and the option to send signatures all in one place is a significant advantage. **Official Response from Jorge R.:** > Hi Aubrey, Thanks so much for sharing your thoughtful feedback! We're delighted to hear that Pipedrive has made your workflow smoother and more organized, especially when it comes to managing deals, follow-ups, and communication in one place. We also appreciate your input about the Products section, that’s valuable feedback, and our team is always looking for ways to make every feature clearer and easier to use. Best regards, Pipedrive Team ### 40. Customizable and User-Friendly, Ideal for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Titouan D. | Serveur **Reviewed Date:** December 18, 2025 **What do you like best about Pipedrive?** I find Pipedrive very easy to take in hand and it's highly customizable, which allows me to adapt it to my needs. It's great that I can use the deals section in a unique way, like checking currencies more graphically, even though it's not designed for that. The ease of the initial setup was a big plus, as it didn't take long to learn the basics and I can learn with practice. **What do you dislike about Pipedrive?** I think the automations are too strict with how you're supposed to use them, and the sequences interface is hard to understand. Automations for email should leave the possibility to modify the text with a larger spectrum. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to access customer data more efficiently. It's very easy to handle and customizable, which helps me adapt it to my needs, like using the deals section for graphical currency checks. The initial setup was quick and user-friendly. **Official Response from Jorge R.:** > Hi Titouan, Thank you for your feedback! We’re glad to hear that Pipedrive’s ease of use, customization, and quick setup are helping you manage customer data efficiently and adapt the platform to your needs. We also appreciate your suggestions about making automations and sequences more flexible, this is valuable input for our team as we continue improving the platform. Best regards, Pipedrive Team ### 41. Easy CRM with Excellent Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** blake C. **Reviewed Date:** December 11, 2025 **What do you like best about Pipedrive?** I use Pipedrive to organize and structure my deals, which helps me avoid losing track of my progress and follow a guideline to maintain consistency. I'm typically not great at organization, so Pipedrive really keeps me focused and also provides accurate data for my management team. What I like most is that it's super easy to use. As someone new to CRMs, it's been easy to pick up and learn. Entering data is straightforward, which means it doesn't feel like a chore. It's also easy to input data after calls and appointments to keep track. The initial setup was very easy, and the onboarding call was a great help. **What do you dislike about Pipedrive?** I don't use all of the data that you can get from Pipedrive because at this time, it's not required for me. Sometimes all the automations can be a little intimidating. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to organize and structure my deals, which helps me stay focused, prevents losing track of progress, and provides accurate data to my management team. **Official Response from Jorge R.:** > Hi Blake, Thank you for your feedback! We’re glad to hear that Pipedrive is helping you stay organized, focused, and consistent with your deals, while also providing valuable data for your management team. It’s great to know that the platform is easy to use and that the onboarding call helped you get started quickly. We also appreciate your note about automation and the amount of available data, our team is always here if you need guidance on making the most of these features. Best regards, Pipedrive Team ### 42. Simplifies Sales with Ease and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler H. **Reviewed Date:** December 10, 2025 **What do you like best about Pipedrive?** I love the ease of Pipedrive and that it is not over complicated. I use it for my sales job, and it helps me keep organized with the deals I'm working on and the different stages other deals are in. It also automatically reminds me when I need to follow up with a customer. I switched from Salesforce, and the initial setup was very easy to learn, plus all of our information synced very easily. We recommend it to others in our field all the time. **What do you dislike about Pipedrive?** I would like a better way to track my phone calls. It does not let me just write notes about a call I already had. It prompts me to make a new phone call every time so I resort to just using the notes feature instead of the phone feature. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive keeps me organized with deals and stages, and automatically reminds me to follow up with customers. It's easy to use, not overcomplicated, and allows quick access to needed information, unlike my previous CRM. **Official Response from Jorge R.:** > Hi Tyler, Thank you for your feedback! We’re glad Pipedrive is helping you stay organized with deals and follow-ups, and that the setup and Salesforce data sync went smoothly. We appreciate your note about tracking phone calls, your feedback helps us improve. Our team is always here if you need tips or support! Best regards, Pipedrive Team ### 43. Easy to Use for Sales Performance, but Limited Contact and Account Hierarchies **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah G. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Pipedrive?** Pipedrive is simple to use and great for managing sales team performance. The user experience is easy to navigate. **What do you dislike about Pipedrive?** The one thing Pipedrive is lacking is complex customer/prospect relationships. I also was only able to associate one contact to one company. It also lacked parent/child/grandchild relationship structures. **What problems is Pipedrive solving and how is that benefiting you?** It is solving the issue of managing teams during the sales pipeline and helps us identify regions where we may be lacking in distribution which helps drive sales strategy. **Official Response from Jorge R.:** > Hi Sarah, Thank you for your review! We’re glad to hear that you find Pipedrive easy to use and helpful for managing your sales team and pipeline. It’s great to know it’s supporting your strategy and helping you spot regional gaps. We also appreciate your feedback about complex customer relationships and company structures. That’s valuable insight, and we’ll keep it in mind as we continue improving the platform. Best regards, Pipedrive Team ### 44. Effortless Organization and Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Darius H. **Reviewed Date:** December 03, 2025 **What do you like best about Pipedrive?** I really appreciate how Pipedrive offers a seamless ease of use, making technology integration effortless. The platform doesn't require extensive training, allowing me to learn as I go, which is incredibly beneficial for maintaining productivity. One of its standout features is the integration capability, specifically being able to link my Gmail account. This integration ensures that I do not miss any emails as they come directly into Pipedrive, saving time and increasing efficiency since I don't need to leave the platform to check my emails. Additionally, the initial setup was very straightforward; I could pretty much log in and start using it immediately. This user-friendly setup ensures a smooth transition to full functionality without any significant barriers. **What do you dislike about Pipedrive?** None **What problems is Pipedrive solving and how is that benefiting you?** I find Pipedrive keeps me organized and ensures I stay on top of follow-ups. Its technology integration, like linking Gmail, means I never miss emails, saving time. The ease of use allows learning on the go without much training needed. **Official Response from Jorge R.:** > Hi Darius, Thank you for your feedback! We’re glad to hear that Pipedrive’s ease of use, Gmail integration, and straightforward setup are helping you stay organized and on top of follow-ups. It’s great that the platform is saving you time and keeping your workflow smooth. We’re always here if you need any support! Best regards, Pipedrive Team ### 45. Intuitive UI and Seamless Client Management **Rating:** 5.0/5.0 stars **Reviewed by:** Luca M. **Reviewed Date:** December 03, 2025 **What do you like best about Pipedrive?** I use Pipedrive to maintain and organize my interactions with clients, and it effectively prevents me from getting overwhelmed. It ensures no emails or client interactions fall through the cracks and helps me stay on top of follow-ups. I particularly like the user interface because I am very attentive to UX/UI. Pipedrive offers an intuitive and aesthetically pleasing platform that flows smoothly, making it enjoyable to use. The clean UI, combined with drag-and-drop features and ample breathing room, ensures that information doesn't feel cluttered. There are clever ways of presenting necessary information, no matter where I am within the CRM. I'm also very satisfied with the extensive automations and customizations available, which allow me to tailor the CRM to my needs. Whenever I need advice, the support team is readily available to assist. Additionally, I've successfully integrated Pipedrive with QuickBooks, Outlook, and Gmail, which enhances its usability. The initial setup was extremely easy, with a comprehensive setup guide resembling Shopify, followed by a helpful video call with a Pipedrive representative. Overall, it's a stellar start for our first CRM experience. **What do you dislike about Pipedrive?** N/A **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to keep client interactions organized and prevent emails from falling through the cracks. It ensures I follow up promptly, and its intuitive UI makes it enjoyable to use. **Official Response from Jorge R.:** > Hi Luca, Thank you for your feedback! We’re glad Pipedrive is helping you stay organized, manage follow-ups, and enjoy using an intuitive and clean interface. It’s great to hear that the automations, customizations, and integrations with QuickBooks, Outlook, and Gmail are working well for you. We’re happy your setup went smoothly and our team could support you. We look forward to continuing to help you get the most out of Pipedrive! Best regards, Pipedrive Team ### 46. Centralizes Leads, But Faced Challenges in Marketing **Rating:** 3.5/5.0 stars **Reviewed by:** Dominic S. **Reviewed Date:** February 04, 2026 **What do you like best about Pipedrive?** I like Pipedrive's simplicity and the support we've had. It didn't take me long to actually pick up using the tool. It's a really valuable tool for managing your pipeline from a very early stage lead right through to closed won or lost, and it's really helpful for forecasting as well. Pipedrive helps automate all of that. The initial setup was very easy, and we received structured training with ongoing support. **What do you dislike about Pipedrive?** I definitely find the part around external marketing in Pipedrive challenging. People have to double opt-in for GDPR. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to centralize duplicate leads, simplifying our spreadsheet chaos. It's great for managing sales pipelines from leads to closed deals and helps automate forecasting figures for management. **Official Response from Jorge R.:** > Hi Dominic, Thank you for your review! We’re glad to hear that Pipedrive’s simplicity, automation, and support made it easy to get started and valuable for managing your pipeline from early leads through to closed deals. It’s great to know the setup, training, and ongoing support have helped, and that forecasting and lead centralization are simplifying your workflow. We also appreciate your feedback around external marketing and GDPR double opt-in requirements and will share this with our team. Best regards, Pipedrive Team ### 47. Streamline accountability **Rating:** 4.0/5.0 stars **Reviewed by:** Brock G. | Operation manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Pipedrive?** I like using this platform because it keeps everything organized and actionable. Keeps us accountable and on task. once we customized it to fit our organization, we can monitor every lead and action throughout the process. It is not a magic software that if you buy it you will get customers, however if you manage it and follow through with scheduling and tracking its sure to make an impact. We currently dont use all the features but will likely expand them as time goes on. **What do you dislike about Pipedrive?** There is a lot of features you have to pay extra for. Nice thing is you can Al a cart them instead of having to pay for a ton of features one may not use, but some things seem like it would be nice if they were included. **What problems is Pipedrive solving and how is that benefiting you?** This helps us track all our contacts and not waste time on dead ends. **Official Response from Jorge R.:** > Hi Brock, Thank you for the detailed review! We’re so glad to hear that Pipedrive has helped your team stay organized, accountable, and on task. It’s great to know that the customization options are making an impact and that you’re already seeing value in tracking leads and actions throughout the process. We understand your point about some features being add-ons and appreciate your feedback. Offering flexibility with à la carte options works for some teams, but we’ll share your thoughts with our product team as we continually look to improve. Best regards, Pipedrive Team ### 48. Effortless Contact Management and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby C. | North America Sales Director **Reviewed Date:** December 01, 2025 **What do you like best about Pipedrive?** I appreciate Pipedrive for its well-organized layout and easy-to-navigate format, which greatly facilitates the management of contacts and emails. The customization capabilities allow me to tailor the platform to our specific needs, enhancing usability and efficiency. It seamlessly integrates with our existing tools such as Outlook and Zendesk, which helps to maintain a unified workflow. The transition to Pipedrive from Zendesk was seamless and easy, which minimized any disruption during the switch. Furthermore, the initial setup of Pipedrive was straightforward, requiring little effort to get started effectively. Overall, my experience with Pipedrive is overwhelmingly positive, and I am very impressed with how it aids in managing customer interaction and sales processes efficiently. **What do you dislike about Pipedrive?** Be careful when connecting to Outlook that contacts that are not yours can be accidentally imported into your outlook contacts. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to maintain customer integration, email all my customers regularly, track contacts, and keep up with our sales process efficiently. ### 49. Streamlined Sales Tracking with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Logan S. | Inside Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Pipedrive?** I like how I can set a time and day to remind myself and also keep it categorized as to when I did the last activity to talk to the client. We love Pipedrive and have stuck with it since we first used it. The initial setup was very easy, even though it took some learning. **What do you dislike about Pipedrive?** I think Pipedrive could be better with faster upload times for transferring customer info, rather than taking a day. I would also like to see more integration of AI with Pipedrive. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps me follow up at the right time and schedule tasks to maintain client relationships. I like setting reminders and categorizing when I last interacted with clients. **Official Response from Jorge R.:** > Hi Logan, Thank you for your feedback! We’re glad to hear that Pipedrive’s texting and emailing integrations, along with note-taking, help you stay on top of follow-ups and manage your sales effectively. It’s great that the initial setup was seamless for you. We also appreciate your suggestion about providing better examples for win/loss reasons; it’s valuable input for improving the platform. You are able to add your custom lost reasons and add comments to them. Here is a page that explains it in detail: https://support.pipedrive.com/en/article/how-can-i-enable-predefined-lost-reasons Best regards, Pipedrive Team ### 50. User-Friendly and Versatile, No Major Drawbacks **Rating:** 4.5/5.0 stars **Reviewed by:** Allan A. | Renewals Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Pipedrive?** user friendly and versatility of use. The tutorials are helpful and its also very customizable. I like that theres an app also so i can stay on top of my work at all times **What do you dislike about Pipedrive?** There are certain things i do wish we could already change with the free version like there are small things that i wish i could change to really make the CRM personalized as possible offer templates and things like that **What problems is Pipedrive solving and how is that benefiting you?** its sollving the practicality issue of google sheets. Eventually i will have a big book of business that will make my google sheest obsolete and hard to track and even with the reminders I wanna set in place it will get confusing and i will lose track of it. Pipedrive fixes this for me and can scale for another 2-3 years **Official Response from Jorge R.:** > Hi Allan, Thank you for your feedback! We’re glad to hear you find Pipedrive user-friendly, versatile, and helpful for staying on top of your work, even on the go with the app. We appreciate your suggestions about customization in the free version and templates, your input helps us make Pipedrive even better. Best regards, Pipedrive Team ## Pipedrive Discussions - [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) - 3 comments, 3 upvotes - [What is next best alternative of Pipedrive?](https://www.g2.com/discussions/33548-what-is-next-best-alternative-of-pipedrive) - 1 comment, 3 upvotes - [How do I move deals between stages with any email marketers?](https://www.g2.com/discussions/how-do-i-move-deals-between-stages-with-any-email-marketers) - 2 comments, 2 upvotes - [Can I change the color of the interface?](https://www.g2.com/discussions/can-i-change-the-color-of-the-interface) - 1 comment, 1 upvote - [What are all Software with which the product could be integrated with?](https://www.g2.com/discussions/what-are-all-software-with-which-the-product-could-be-integrated-with) - 1 comment, 1 upvote - [View Pipedrive pricing details and edition comparison](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1189493&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A15%3A56+-0500&secure%5Bsession_id%5D=c42c70aa-d608-4638-a730-b503db904c9d&secure%5Btoken%5D=d5f2bf855e4280facdc9f5cf88e7484c1196a74801d55e74010bbbb2ef4db2d1&format=llm_user) ## Pipedrive Integrations - [3CX](https://www.g2.com/products/3cx/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - [Calendar](https://www.g2.com/products/calendar/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [CallTools](https://www.g2.com/products/calltools/reviews) - [CircleLoop](https://www.g2.com/products/mission-labs-ltd-circleloop/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Clay](https://www.g2.com/products/clay-com-clay/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [CompanyCam](https://www.g2.com/products/companycam/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Convex](https://www.g2.com/products/convex/reviews) - [CRM Assistant for Gmail™](https://www.g2.com/products/crm-assistant-for-gmail/reviews) - [Drive Uploader](https://www.g2.com/products/drive-uploader/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [Harvest](https://www.g2.com/products/harvest/reviews) - [HostBill](https://www.g2.com/products/hostbill/reviews) - [HQ Rental Software](https://www.g2.com/products/hq-rental-software/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 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[Paycove](https://www.g2.com/products/paycove/reviews) - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - [RD Station Marketing](https://www.g2.com/products/rd-station-marketing/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [RingCX](https://www.g2.com/products/ringcx/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [Ringover](https://www.g2.com/products/ringover/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Sprout Solutions](https://www.g2.com/products/sprout-solutions-philippines-inc-sprout-solutions/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Invoicing](https://www.g2.com/products/stripe-invoicing/reviews) - [Surfe](https://www.g2.com/products/surfe/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [TimelinesAI](https://www.g2.com/products/timelinesai/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews) ## Pipedrive Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Leaderboards **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Generative AI** - Generative AI **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - Generative AI - Proposal Generation **Generative AI** - Generative AI **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top Pipedrive Alternatives - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,420 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews) - [Copper](https://www.g2.com/products/copper/reviews) - 4.5/5.0 (1,126 reviews)