Pipedrive Reviews & Product Details

Pipedrive is the only CRM I've come across that allows me to map the salesperson's process seamlessly, from Prospect to a Close. I like the speed with which custom fields and workflows can be created and the seamless lead forms and chat bots on web pages which can be easily qualified using Leadbooster. This is one of the best features of Pipedrive.

It integrates into literally hundreds of systems using tools like Integromat and Zapier, making a salesperson's life even easier.

Support is excellent and consistently provide solid advice within seconds of requesting help in live chat.

Onboarding to Pipedrive or migrating from a different system is painless as long as you are working with a qualified partner who knows the system. It takes a matter of hours to understand everything available in the system and how to map your sales process for maximum effect.

Pipedrive tracks your identity across multiple companies which means you only ever need one login for Pipedrive.

The mobile app is a gamechanger as well - as soon as contacts are created in the system, the Caller ID feature shows your users how much this contact is worth in terms of open Deals as well as which organisation they're from. You don't need to store all the contacts in your phone either. Brilliant feature. Review collected by and hosted on G2.com.

Dutch and Arabic names with Van X or Al X are not recognised properly by the name splitting functionality when keying in someone's full name. As such, keying in Vincent Van Gogh on a mobile would result in a first name of Vincent Van. Mohammed Bin Zayed would be stored as Mohammed Bin.

Addresses entered in the main desktop version are not shown correctly in the mobile app unless they match precisely with a valid address on Google Maps. This means if the city where you are selling is in an area not fully developed by Google Maps, you need to be very careful with how you record business addresses.

As a CRM, these are two really important features for salespeople and they have yet to be addressed.

Where the mobile app fails hard is when you are a member of multiple companies you can only be logged into one at a time. This means that the awesome Caller ID feature effectively breaks if you forget to switch back to another company. Review collected by and hosted on G2.com.

It is very easy to setup, you can easily create different pipelines with different stages and even import your data using a spreadsheet if you are using another solution. The API is great so you can extract any useful data to create custom reports (on a spreadsheet, google data studio, etc) or even automate processes to save time and make your team more efficient. It also has useful dashboards to keep track of the results of your team. It was the best tool I have ever used for pipelines and offers a lot of third parties integration so you can even automatically call your leads as soon as they are created if you combine it with other solutions.

You can also adapt a pipeline to manage your customers lifecycle and with some work from your developers try to build a Customer Success tool without having to subscriber to an expensive CS solution. Review collected by and hosted on G2.com.

It is really focused on the pipelines so I miss having just one system to manage and concentrate all kinds of interactions with your leads and customer. You will have to have another solution for CRM or e-mail marketing and is not so simple to identify whose are engaged with your solution or who should you prioritise the sales contact based on engagement. Review collected by and hosted on G2.com.

Permet de conserver toutes les actions effectuées dans un dossier (notes, appels, suivis, emails, relances, tâches, etc...)

Le système propose toujours de planifier la prochaine étape et de bâtir son calendrier d'avance - plus jamais de journées blanches !

La recherche est facile pour éviter de travailler en double avec un autre collègue et perdre du temps

On peut collaborer sur un même dossier facilement, se partager des notes, prévoir une activité pour un collègue

Les rapports sont simples à utiliser et la personnalisation se fait en quelques clics

Les différentes vues permettent à chacun de travailler à l'aise, selon le style de chacun

L'application mobile est vraiment bien conçue, efficace de travailler avec les deux en même temps si vous ne pouvez pas faire d'appel à partir de votre ordi directement

La gestion des usagers et des permissions est simple

L'application est très intuitive

Etc... Review collected by and hosted on G2.com.

On ne peut pas identifier les éléments de suivi les plus importants et lorsque le cycle de vente est long, ce serait très utile Review collected by and hosted on G2.com.

It has definitely been the best software I've used to create a myriad of marketing projects, including tracking campaigns, customers, events, brand utilization through market fluids and social media management. The support that Pipedrive has is extremely fast. Review collected by and hosted on G2.com.

The interface has been totally amazing, however I would like the tools to be more precisely ordered, this would have a positive effect on saving work. Review collected by and hosted on G2.com.

Best CRM software that let you enable to make profit more and more and arrange all your business needs in a proper way.

In today's bussiness,customer relationship management is the key of success.If your business is good ,your investment is large then you can't take a risk to avoid the CRM.

So Pipedrive makes your arrangement for you seamlessly.

Pipe drive have so many great features like it integrated with emails,you can create contacts with their all details.

Pipedrive have a track of your sales and services too.Thats why you will be more focused towards your business. Review collected by and hosted on G2.com.

There must be some improvement in user interface.UI must be more attractive and easy to use setup.

Perhaps Pipedrive is doing well.

There are not any dislikes for this software because the pipedrive team will keep improving. Review collected by and hosted on G2.com.

It is easy to use, manage, and has a great user interface. The CRM is the best that I have come across. Am able to easily manage my prospect clients from generating a lead to closing a sale. It also has a feature where I can schedule calls and meetings with my clients and send follow up emails. It was also easy to integrate with existing softwares like mailchimp. Review collected by and hosted on G2.com.

I found the application quite useful and got all my work done. I have nothing to dislike. Review collected by and hosted on G2.com.

I definitely like it a lot, it has been the most interesting thing to contribute to the improvement and distribution of marketing projects, I track customers with simple and very simple notifications. At the same time the program has allowed me to face marketing with detailed reports. Review collected by and hosted on G2.com.

I don't like that as a sales funnel it is a bit complicated to synchronize with Salesforce and apply strategies. Review collected by and hosted on G2.com.

Pipedrive provides a user friendly solution that isn't overly technical and can be changed by simple drag & drop and setting changes. The overview of the sales pipeline is easy to see from an overview, but also you can easily dive into the details. The UI is clean, not overly complicated. Review collected by and hosted on G2.com.

Pipedrive, understandably for its price and position in the market, is sometimes limited in terms of in-depth reporting (compared to Salesforce or a more robust analytic tool). You also can not customize certain fields/remove certain fields 100%. When passing information to other softwares via integrations or zapier, the options are sometimes limited too. Review collected by and hosted on G2.com.

We use pipedrive as our CRM and to manage our sales pipelines. The short answer is: It just works. It helped simplify our process and keep track of everything in one easily-usable place. Our favorite features are the visible rot feature and the awesome contacts timeline - couldn't do without it. Also love the integration with gmail and pandadoc that helps us easily add our contacts and create contracts. Review collected by and hosted on G2.com.

The Smart Contact data and sales suggestions seem a little half baked - they could use some work. Would love it if they kept improving their UI so it was even more visual than it already is. I would love for them to add a feature to automatically record and connect calls into the deals /contacts section without requiring a third party. Overall, not too many complaints. Review collected by and hosted on G2.com.

Each transaction or account can be easily viewed and managed. If you close a task on an account, you will be prompted for follow-up tasks, ensuring that important follow-up tasks will not be lost. Pipedrive makes it easy with an easy to understand user interface, which is where Pipedrive manufacturers spend a lot of time. You can get a rough idea of things from one view, which is impressive. It is always easy to transfer an account or work from one stage to another, you just need to drag and drop. The work becomes easy, so you can finish the job immediately without having to do any work. Review collected by and hosted on G2.com.

The price could be better. Pipedrive is a near perfect tool that can do everything it should. Simply by driving everything, Pipedrive follows this idea well. Review collected by and hosted on G2.com.

I can configure multiple pipelines with custom fields exactly as I need them, everything from quite simple UI. Pipedrive is simple and intuitive. Review collected by and hosted on G2.com.

It is a bit complicated to work with repetitive revenues as Saas licenses Review collected by and hosted on G2.com.

With my 3 years of working experience with Pipedrive, I must say Pipedrive saved my time so much in managing our accounts, customers, business meetings, email marketing activities. At the beginning, the cost is quite high for my budget but trust me, it is going to pay back to its convenience. We have less internal meetings than before using Pipedrive as everything can be seen clearly from all accounts so that managers can manage things without questioning you and your colleagues all the time. Review collected by and hosted on G2.com.

The cost could be problematic for some reasons but once you managed the cost, you will see the benefit that it will bring to you. Review collected by and hosted on G2.com.

Pipedrive is one of the best solutions to manage both the sales system and the supervision of the offers given, since it is in charge of the whole methodological system to speed up an agreement making a successful sale, since this solution contains a totally intuitive system that helps to differentiate and separate the customers with greater buying potential in order to develop an individual approach for each of these specific customers offering them a clearly beneficial agreement Review collected by and hosted on G2.com.

During the time we have been working with Pipedrive, there have been problems caused by this same solution, especially when there is an excess of importing data to which we want to operate, but nevertheless, as the software is updated, the functions are improved, which is very beneficial for our company Review collected by and hosted on G2.com.

Pipedrive is excellent tool. It helps us in tracking identities across multiple companies. It means we just need to login Pipedrive once. Its mobile app always give quick results. I would say pipedrive has transformed my business positively. This product is incredibly easy to run. This is the best tool for keeping our tool well organized. It is quite cheap as compare to other expensive software such as Salesforce and others. Because of its superb features, it helps me in scheduling meetings and calls with my clients. Review collected by and hosted on G2.com.

This absolutely a great tool. Although its mobile phone version works perfectly. However I found mail management on mobile phones to be quite difficult task. I noticed this fact when I had to send single email to huge number of people. I think it is not appropriate for large sized firms or organizations. Review collected by and hosted on G2.com.

Pipedrive is a look into the future that is web based sales with the Pipedrive platform you will have the ability to monitor your offers and organize all your sales activities. The most outstanding tools of this software are Google contact and calendar integration, mobile applications with more than optimal functionality, target setting and reporting, powerful API and effective sales pipeline methodologies just to name a few of the many features that will improve your overall sales flow Review collected by and hosted on G2.com.

The most negative thing that is observed in Pipedrive is its cost which largely limits the functionality unless you invest a little more in a corporate plan but will be a big barrier for small businesses entrepreneurs, the monitoring of pending activities is poor perhaps with an update can improve further in this area, some of the integrations do not work very well Review collected by and hosted on G2.com.