JD

Johnathan D.

11/13/2025

"Effortless Integration, Needs Better Automation"

3.5/5

What do you like best about Pipedrive?

I find Pipedrive amazing to work with due to its automation flow and user-friendly interface, making it easy to maneuver through the system. It's a great asset for my company, and I'm excited to build on the capabilities we’ve already started implementing. I particularly appreciate how effortlessly the stages within Pipedrive flow and how it facilitates easy communication with my entire team, ensuring clarity about our ideal stages. The integration capabilities of Pipedrive are also excellent, seamlessly connecting with tools like Slack, Aircall, and Postman, which makes our workflow smooth and interconnected. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I find the ease of setting up automations in Pipedrive needs improvement. Although there are tiered functionalities, it sometimes requires digging through numerous workarounds to achieve automation tasks. Additionally, the initial setup presented challenges specifically related to the automation flow, necessitating support from Pipedrive to configure it correctly. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

I find Pipedrive facilitates seamless integration with tools like Slack and Aircall, enhancing automation and communication efficiency for my team. Review collected by and hosted on G2.com.

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Response from Jorge R. of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-11953752/official_response/edit)

Hi Johnathan,

Thanks for sharing your experience!

We're glad to hear Pipedrive’s interface, automations, and integrations with tools like Slack and Aircall are helping your team stay organized and connected.

We appreciate your feedback about automation setup as well.

We're always working to make this easier, and it’s great that our support team could help you get things running smoothly.

Thanks again for taking the time to leave your review!

Best regards,

Pipedrive Team

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

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