MF

Madison F.

Advertising Consultant

Small-Business (50 or fewer emp.)

2/23/2025

"Always on top of my pipeline"

5/5

What do you like best about Pipedrive?

I love the work flow and how easy it is to customize my pipeline of clients. I had used Pipedrive at my old Life Insurance job, and now that I'm in sales again, I've decided to pay for Pipedrive on my own because of its great interface. The app is also top notch and great for capturing notes from meetings when I'm out meeting with clients. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I wish you didn't have to pay and upgrade to advanced to get the auto email syncing/integration. Not a huge deal as you can still manually link the email to your deal with a BCC address, but would still be nice to have included in basic. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

Keeping track of my deals. If I wasn't using Pipedrive, I would be relying on making calendar events everyday to remember which client to follow up with. Those can so easily be missed and if you decide you want to bump it back by a day or two, easy to get cluttered on your calendar and moved/ deleted. Pipedrive ensures I can see all my activities that need to be done, and also all my open deals. Review collected by and hosted on G2.com.

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Response from Jorge R. of Pipedrive

[Editedit](https://www.g2.com/survey_responses/pipedrive-review-10878187/official_response/edit)

Hi Madison,

Thank you for your thoughtful feedback!

We're delighted to hear that you find the workflow, pipeline customization, and mobile app so valuable, it’s great to know that it helps you stay organized and capture important notes on the go.

We appreciate your input regarding email syncing.

We understand how beneficial it would be to have this feature included in the Essential plan, and we’ll share your feedback with our team as we continue to enhance our offerings.

Best regards,

Pipedrive Team

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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