
Friendly interface; easy to use; Review collected by and hosted on G2.com.
No B2B vs. B2C differentiation; companies categorized incorrectly; difficult to work off of a single list; no contact information Review collected by and hosted on G2.com.
Jordan,
Thanks for the feedback!
Much appreciate your inputs. The classification (B2B vs. B2C) is underway and we hope to add that as an attribute soon. Right now, you could go to categories like 'Industrial goods', 'Business Services' etc. to find B2B companies. But you are right, in that, a B2B apparel company will still be an apparel company and won't be specifically called out as B2B (until we solve it at scale using reliable algorithms, which we are at it right now).
I am absolutely not the one to give excuses to customers. If you are curious why such classifications are a problem - there is no 'silver bullet' way to classify companies into segments or based on business type. Presence of shopping cart, or mention of wholesale etc. are good indicators but they fail in a lot of cases. Classifications are always 'work in progress' and we never stop improving them.
We knew of this problem that you faced and our customer success team delivered the classifications offline for your campaigns and have since them been in touch to help you in whichever way that they can.
You can continue to count on them as we improve the product experience for specific situations like the ones you have pointed out.
Thanks for trying us!