The pre-flight spam checker has helped us tremendously when sending out campaigns. Their interface is intuitive and they provide an amazing support staff (shoutout to Brian), which usually replies within an hour if we ever have any questions. What we like most about Pinpointe is their high-quality reporting. The information they offer is unlike any other service we’ve used, including click maps, link reports, and campaign quality scores. Review collected by and hosted on G2.com.

More variety of templates would be helpful. Review collected by and hosted on G2.com.

Programming Flexibility and Cooperation with us as the end-user. Review collected by and hosted on G2.com.

The training provided is great, however, takes longer to become skilled at it. Review collected by and hosted on G2.com.

Great, responsive support and dedicated account manager. Typically get a reply within an half hour and the support staff is

very knowledgeable and helpful Review collected by and hosted on G2.com.

the tool is very helpful but some of the older templates do not work and should be removed Review collected by and hosted on G2.com.

Background: I'm a freelance web developer who often works with companies looking to also use some kind of email marketing client, SEO, etc. I recommend Pinpointe to every single one of my clients. It's an easy-to-use application, the support team and development team are very responsive and helpful, and it hits all the right notes for managing contacts and sending marketing emails en masse.

- Like I said, clean, easy to use UI (little outdated, but they are rolling out a new look slowly)

- Thorough statistics gathering and reporting

- Support is quick, usually responding in < 1 hour. When a problem really turns out to be a bug, they've put me in direct contact with development to fix it or find a temporary workaround

- Deliverability of emails are better than other systems I've tested (the emails get sent and arrive when I plan, and look just like I designed them in the system)

- Lots of email tools - split testing, inbox previewing, spam checker

- Free training sessions and direct one-on-one onboarding with the owner

- Offers an Enterprise edition (several clients of mine specifically needed this) Review collected by and hosted on G2.com.

- There is no price point for small senders (as in, send only a few emails a month or to very small groups), and there is no free tier account. They target high volume senders and enterprise customers primarily

- Campaign builder options include a WYSIWYG and a drag-and-drop builder. The builder is fun to use and emails are true to design, but there is a lack of templates right now Review collected by and hosted on G2.com.

Support is helpful. You typically get a reply within an hour and the support staff is​ ​​very ​knowledgeable ​

​Inbox / Deliverability has been better than other systems​ we​ tested.

Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker Review collected by and hosted on G2.com.

Pinpointe doesn't have a price point for small senders, or a free account. Pinpointe targets higher volume senders and Enterprises. Review collected by and hosted on G2.com.

Personally, my favorite feature is being able receive a granular report of email campaign statistics. To find out how many bounces, unsubscribes, opens, and clicks is very useful information to use when it comes to moving forward with the leads/prospects. This info can be extracted into an excel file which helps sharing this information a breeze. Review collected by and hosted on G2.com.

Depending on the amount of contacts, when I'm in the middle of uploading a list I get bumped out and have to submit a request to increase my dataset. This costs a bit of extra time but nothing major. Review collected by and hosted on G2.com.

Tools that allow me to create campaigns without coding and to test and preview them in multiple browsers and email services (how will my it appear in Yahoo, Gmail, Outlook, etc).

Review collected by and hosted on G2.com.

They don't have a free account for people with tiny lists, but they give a 2 week trial. Review collected by and hosted on G2.com.

I only got to experience it last year but u really enjoyed the program put really helped me at work. Review collected by and hosted on G2.com.

They don't have a price point that is competitive for small senders, nor do they have a free account. Their target is higher volume and Enterprise The Campaign Builder is very easy to use and intuitive, however I would like to see additional templates added or more options for layouts within these templates Review collected by and hosted on G2.com.

It's easy to create emails and to track your open rate. The spam checker is great. Review collected by and hosted on G2.com.

Low deliverability rate. It seems like nothing ever makes it to the inbox. During tests, I started finding that many emails were not even making it to certain providers and were blocked before ever even getting there. They weren't even going to spam. I eventually left pinpointe and have much better results elsewhere. Review collected by and hosted on G2.com.

Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker

High quality, informative​ ​sta​tistics​​​ ​and reporting

Support is helpful. You typically get a reply within an hour and the support staff is​ ​​very ​knowledgeable ​ Review collected by and hosted on G2.com.

There are some UI performance issues, but they are fixing them Review collected by and hosted on G2.com.