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BP

Brandon P.

Recruitment Manager

Small-Business (50 or fewer emp.)

5/8/2026

"User-Friendly Recruiting Tool with Room for Improvement"

4.5/5

What do you like best about Pinpoint?

I like how user-friendly Pinpoint is. The templates are great because I can create so many different types of templates for different things. It's easy to use. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

The loading times. Sometimes there's occasions where things don't load quick enough. Review collected by and hosted on G2.com.

Response from Megan Hart of Pinpoint

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Thanks Brandon!

We’re really glad to hear you’re finding Pinpoint easy to use and getting value from the templates and customization options.

We also appreciate the feedback and are always working on ways to continue improving the experience.

Thanks again!

CN

Charlotte N.

11/14/2025

"Streamlined Recruitment, Simple Candidate Screening"

4/5

What do you like best about Pinpoint?

I use Pinpoint as an ATS system and I love how it creates a streamlined approach to recruitment, making it incredibly easy to screen candidates. It acts as a great overall service in managing the recruitment process. The ease of use is one of my favorite aspects, allowing me to carry out tasks efficiently. The candidate screening feature is especially valuable; it's straightforward and enables me to achieve quick results while maintaining accuracy. Additionally, the initial setup of Pinpoint was very easy, which added to a smooth transition from our previous tool, Landed. Pinpoint offers more functionality than our previous software, which has enhanced our recruitment capabilities. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

I think it could be easier to create templates within Pinpoint. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/23/2026

"Pinpoint overall is a really good, easy to use platform, would highly recommend"

5/5

What do you like best about Pinpoint?

It's very simple and I like the different processes, makes it simple to use and to show to managers Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

I think it's a great platform. Potentially they could make the integration with Bob a bit better but overall I'm pretty happy with it. Review collected by and hosted on G2.com.

Response from Megan Hart of Pinpoint

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Thanks so much for your review!

We’re really glad to hear you’ve found Pinpoint simple to use and easy to introduce to managers. Great to know it’s helping streamline your processes too, and that the support team and roadmap sessions have been valuable.

Thanks for the feedback as well, it plays a big role in how we improve the platform.

Appreciate you taking the time to share.

LM

Liz M.

Director of Talent Acquisition

Small-Business (50 or fewer emp.)

7/28/2025

"Pinpoint has transformed our hiring process—and we’re just getting started!"

4.5/5

What do you like best about Pinpoint?

We absolutely love Pinpoint! As a small team, we were spending way too much time juggling interview scheduling, follow-ups, reminders, and tracking down hiring manager feedback. Pinpoint's scheduling tools and calendar integrations have been a total game-changer—saving us hours and giving our team a more streamlined, professional process.

The interview scorecards and ranking features are another standout. Hiring managers can easily record notes and provide feedback directly in the system—no more chasing people down for input. We especially love the ability to weigh scorecards and compare candidates based on consistent, real-time feedback.

But the real magic? Automations. We’ve built out so many automations that have simplified everything from candidate communication to internal workflows. It’s made our lives so much easier—and we’re just scratching the surface of what’s possible.

Finally, the customer support has been exceptional. Responsive, helpful, and genuinely invested in our success.

For the functionality, support, and overall experience, the price point is more than fair. If you're considering Pinpoint, do it—you won’t regret it. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

There are some additional add-ons that we didn't realize were not included in our plan such as onboarding. Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

As a small team, we were spending way too much time juggling interview scheduling, follow-ups, reminders, and tracking down hiring manager feedback. Pinpoint's scheduling tools and calendar integrations have been a total game-changer—saving us hours and giving our team a more streamlined, professional process.

The interview scorecards and ranking features are another standout. Hiring managers can easily record notes and provide feedback directly in the system—no more chasing people down for input. We especially love the ability to weigh scorecards and compare candidates based on consistent, real-time feedback.

But the real magic? Automations. We’ve built out so many automations that have simplified everything from candidate communication to internal workflows. It’s made our lives so much easier—and we’re just scratching the surface of what’s possible.

Finally, the customer support has been exceptional. Responsive, helpful, and genuinely invested in our success.

For the functionality, support, and overall experience, the price point is more than fair. If you're considering Pinpoint, do it—you won’t regret it. Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks so much, Liz — this review made our day.

We love hearing how much time Pinpoint has saved your team and how impactful the automations and scorecards have been. It’s especially great to know hiring managers are actively engaging in the process (without you having to chase them!).

Totally noted on the onboarding module—we’re always working to make pricing and packaging as clear as possible, so that’s helpful feedback.

Really appreciate you taking the time to share your experience—and we’re excited to see what you and your team build next!

JS

Jennie S.

Senior Talent Acquisition and Development Adviser

Law Practice

Mid-Market (51-1000 emp.)

7/2/2025

"Brilliant ATS"

5/5

What do you like best about Pinpoint?

We have been using PinPoint for just over 3 years and have had a fantastic experience from the very beginning. The implementation of both the ATS and onboarding modules was easy and smooth. The system is incredibly intuitive, everything is exactly where you'd expect it to be, and the functions are logical and easy to use.

The clean, user-friendly interface has made it easy to roll out to hiring managers, and giving them the right level of access is simple and straightforward. One of the standout aspects has been the support we've received as our account manager and the wider support team have been brilliant. Responses to queries are usually received within minutes, and the guides provided are clear and easy to follow.

The system is continuously improving, with helpful updates that genuinely add value. The onboarding module, in particular, has transformed our process, allowing us to go completely paperless and offering a smooth, seamless experience for new hires.

Overall, Pinpoint has made it easy to keep everything in one place and improved both the candidate and hiring manager experience. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

A downside for us is that we are unable to send candidates from the onboarding portal to our HRIS system (Cezanne). Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

Pinpoint has significantly reduced the administrative burden involved in recruitment. Tasks that used to take considerable time such as posting jobs across multiple platforms, screening candidates, and scheduling interviews, are now streamlined and much more manageable.

Having everything related to a candidate in one centralised place is a huge benefit. It means we can easily view CVs, read comments, track communications, and manage the entire process without needing to dig through emails or separate systems. It also makes it easy to involve hiring managers as they can log on and get an update on their vacancy at any time.

We’ve also found it really helpful to be able to add external recruiters to roles and track candidate history, so we know if someone has applied before and where they came from. This transparency helps us make informed decisions and manage relationships more effectively.

Pinpoint also supports GDPR compliance by removing the need to email or print personal data. All candidate information is securely contained within the system, helping us protect data and manage access responsibly. Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks so much for such a thoughtful and detailed review, Jennie!

It’s fantastic to hear that Pinpoint has supported you across the full hiring journey. Especially happy to hear how intuitive it’s been for your hiring managers and how much time you’ve saved by keeping everything in one place.

And thank you for your feedback on the Cezanne integration.

Thanks again for being with us for over three years. So glad to have you with us!

– The Pinpoint Team

SM

Sophie M.

HR & Administrative Manager

Small-Business (50 or fewer emp.)

10/9/2025

"Complicated Issue solved quickly"

5/5

What do you like best about Pinpoint?

I had a complicated issue with my Pinpoint site and I flagged this to the support team. The nicest thing is being helped by humans rather an automated help. It makes all the difference. The support team are brilliant and kept me in the loop the whole way through. Thank you!! Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

I cant think of any downsides! It is easy to use and we are kept up to date with any changes being made. Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks, Sophie!

We’re so glad our support team could help you quickly and personally — no bots here! It’s great to hear Pinpoint’s making your hiring process easier and less stressful. That’s exactly what we’re aiming for.

Really appreciate your kind words.

MM

Mandy M.

Technical Recruiter

Small-Business (50 or fewer emp.)

9/29/2025

"Phenomenal all around!"

5/5

What do you like best about Pinpoint?

Pinpoint is well designed, seamless, and user friendly. The layout is easy to navigate and the features just make sense. Learning Pinpoint was smooth and easy, and customer support is lightning fast to respond and very easy to work with. I don't have anything negative to report since using Pinpoint, and would highly recommend this ATS to anyone looking. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Nothing to note for dislikes - I've been very pleased with Pinpoint thus far! Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks, Mandy!

We’re so glad to hear Pinpoint has been smooth sailing for you — from learning the platform to getting support when needed. It’s great to know it’s saving you time and helping with all the key steps like interview scheduling and candidate comms.

Appreciate the recommendation!

UC

Verified User in Cosmetics

Mid-Market (51-1000 emp.)

8/1/2025

"Always super helpful!"

5/5

What do you like best about Pinpoint?

Everything is very streamlined and easy to use. If there is anything I need help with the Pinpoint team is always quick to respond to my questions! Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Sometimes the changes can come on rather suddenly and I have to relearn some things but its never been a big issue. When it goes down its frustrating because we are so dependent on it, but it doesn't happen often!

I really dont like the automatic feature where if I move someone over it will automatically book someone for an interview. I had nothing but problems with this and it would never book a zoom meeting and I ran into so many issues I had to stop using it. Plus, I like being able to review over things before I commit to fully booking someone. Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks for sharing this!

We’re really glad to hear that Pinpoint’s ease of use and streamlined features have been helping you—and that our team’s responsiveness has stood out when you’ve needed support.

Totally understand your feedback on sudden changes and automation quirks, especially around auto-scheduling. That kind of control is important, and we’ll pass this along to the product team—it’s exactly the kind of insight that helps us keep improving.

Appreciate you taking the time to leave such a balanced and helpful review!

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/1/2026

"First-Class, Seamless Support"

4/5

What do you like best about Pinpoint?

Support service is first class, very seamless, quick and stress free. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

The platform is easy to use and offers plenty of customisation. However, the final presentation of job postings for candidates could be slicker and feel more polished. Review collected by and hosted on G2.com.

Response from Megan Hart of Pinpoint

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Thanks for the review!

We’re really pleased to hear the support experience has felt seamless, that’s exactly what we aim for.

We also appreciate the feedback on job posting presentation. We’re continuing to invest in the candidate experience, so this is really valuable input for the team.

Thanks again!

TS

Taunee S.

HR Coordinator

Mid-Market (51-1000 emp.)

10/24/2025

"Perfectly Specialized Applicant Tracking Solution"

4.5/5

What do you like best about Pinpoint?

The narrow focus of applicant tracking. The specialization is exactly what we were looking for. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

It can be tricky as a new user to understand which template components sync to other pages, and in what capacity they're connected. Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks, Taunee!

It’s great to hear that Pinpoint’s focused approach to applicant tracking is exactly what you needed—especially as you transition away from BambooHR. We're glad it’s not just filling the gap, but offering improvements too.

Appreciate you flagging the learning curve around templates—we know how important it is to understand what connects to what, and that’s an area we’re always working to simplify.

Thanks again for taking the time to share your experience!