I like how Pinpoint streamlines the application and interview processes for our candidates and participants. The anonymization tools are great, aligning with our DEIJ commitments and helping to create an equitable hiring process. Pinpoint offers templates that create efficiencies for different hiring managers, and the scorecards help assess candidates while removing as much bias as possible. The ability to queue candidates for review and use scorecards are two huge highlights for me. Plus, I love that we're able to run different departments a little differently, which is really nice. Support has been super helpful in customizing things to remove roadblocks and resolve issues. Review collected by and hosted on G2.com.

The only lingering issue we're facing is that hiring managers can view all scorecards. We would prefer to have this visibility limited to only HR as a bias reduction technique. Support has heard our concerns and our understanding is that this is with engineering for consideration. Review collected by and hosted on G2.com.

I love how user-friendly this platform is. It’s super easy to learn and train on, and it’s also highly customizable. Review collected by and hosted on G2.com.

I’d like to see more workforce/headcount planning and organizational development features. I’d also like additional filtering options in certain sections, such as offer approvals. Review collected by and hosted on G2.com.

Really helpful to have all information I need in one place, lots of different ways to use it and integration with other platforms works really well. Review collected by and hosted on G2.com.

can be a little clunky to work out how to action things, really helpful customer service manager though , Georgie Review collected by and hosted on G2.com.

Support staff is amazing. No AI chat bot Review collected by and hosted on G2.com.

It can be challenging to get the hang of when using it. Requires some time to learn the system. Review collected by and hosted on G2.com.

Scorecards, 24/7 support, and a user-friendly interface. Review collected by and hosted on G2.com.

There isn’t an AI note-taking option for face-to-face interviews. Team Tailor has one, and it’s quite helpful because it reduces the time spent on note-taking for TA professionals. Review collected by and hosted on G2.com.

Pin Point works well for our team in the following ways:

- Templates for messages, contracts, hiring processes, job description creations, etc., are all available and easy to use

- Messaging via the platform allows it to be central and accessible to all

- Settings that allow platform accessibility to different staff

- Customer support is responsive and helpful; also, there are useful guides

- Integration with other platforms like CERTN, Zoom, Hireflix, etc. to make the hiring process more manageable and smoother

- Review collected by and hosted on G2.com.

Some downsides:

- No integration with Salesforce currently exists

- Google Calendar and Zoom often disconnects from platform requiring to reconnect every now and then

- Finding a candidate could be easier on the platform Review collected by and hosted on G2.com.

I really appreciate Pinpoint’s easy-to-use software, particularly their ATS system, which allows me to move candidates through the selection process seamlessly. The software also facilitates document signing in a secure, safe, and swift manner, which is a tremendous convenience. Furthermore, I absolutely love the customer support provided by Pinpoint. It's wonderful to speak with a real person and receive answers to my queries within just a few minutes, which is the absolute best. This level of personal support has been a crucial reason for continuing to use Pinpoint. Additionally, Pinpoint helps us onboard new hires effectively, offering an efficient and secure system that stands out in our recruitment processes. This ease of use and reliable support have significantly enhanced our operational efficiency, allowing us to work more effectively and quickly on specific tasks, thus improving overall productivity. Review collected by and hosted on G2.com.

I think Pinpoint could greatly benefit from integrating more AI capabilities within the system. With AI advancements becoming more prevalent, it would be beneficial to have AI agents and AI resume review integrated into Pinpoint, especially since many other platforms are adopting these features. Additionally, the initial setup process presented some challenges. Learning a new platform and its functionalities was quite difficult and time-consuming, although the assistance from a customer success manager helped mitigate these challenges. Review collected by and hosted on G2.com.

Ease of use and regular development of the system. Review collected by and hosted on G2.com.

The lack of follow on questions on requisitions. Review collected by and hosted on G2.com.

The inital support around implementation and onboarding was excellent, the platform is intuitive and easy to use and makes the caniadte journey seamless Review collected by and hosted on G2.com.

No downsides as such but moving candidates through stages can sometimes feel a little clunky and the AI features don;t feel quite as integrated as the likes of Ashby as yet Review collected by and hosted on G2.com.

Track on the candidate status and documentation Review collected by and hosted on G2.com.

nothing as such. I feel that PP is user friendly Review collected by and hosted on G2.com.