I find Pinpoint very intuitive and easy to use, which makes it simple for both recruiters and hiring managers to navigate. I appreciate that Pinpoint scaled with us, adding new features and automations that streamlined our processes and supported our aggressive hiring goals. The integration with tools like Hireflix and LinkedIn is great, making our workflow more efficient across systems. I like how simple it is to navigate, and how easy it is to create automations without having to know how to code. The support team has been consistently responsive and helpful, with Harry being a great partner throughout the process. The initial setup of Pinpoint was really easy too. Review collected by and hosted on G2.com.

I wish the dashboards were more active meaning I can pull a report from the dashboard I'm using from the dashboards area. The same way I build a report I build a dashboard so I feel I should be able to pull report from the same area. Review collected by and hosted on G2.com.

I use Pinpoint for every step of the applicant tracking process. The aspect that I like most about Pinpoint is the friendly user interface, which makes it a straightforward process for reviewing and scheduling applicants for positions. The friendly user interface has made processes much easier as it makes it so Pinpoint does not feel cluttered and I can find the pipelines, roles, and applications that I am looking for more efficiently. I also like that there is live help from the Pinpoint team when it is necessary. The live Pinpoint team has also been helpful if I ever have questions or on the off chance that something has not worked. The Pinpoint team is quick to assist with what is needed from the user. As long as I have used Pinpoint, it has worked very well and efficiently. From my use of the platform, it has been very efficient when it comes to adding and transferring information across the platform. I am very likely to recommend Pinpoint due to its features and ease of use. Review collected by and hosted on G2.com.

The system has slowed down at points, likely due to the large number of candidates in the system. The Pinpoint team works to improve speeds. Review collected by and hosted on G2.com.

I like how customizable Pinpoint is. It allows me to build things how I want them, whether it's scorecards, AI review, hiring processes, our careers page, or candidate communications. Essentially, everything can be built to be exactly as I want it. I also think the experience that hiring managers, interviewers, and interviewees receive is phenomenal. Candidates get a lot of touch points through the messaging you can build and have the opportunity to easily communicate with us. In addition, it makes the hiring process so much easier for our hiring managers and interviewers. The initial setup of Pinpoint was incredibly easy and fast. Review collected by and hosted on G2.com.

I think some of the features can be hard to figure out and are not that intuitive. Because of all the customization ability, it can be a lot of work or just confusing to use at times. At first, I found using and navigating the talent pipeline confusing. Also, using the automated workflows and conditionals has been confusing or complicated at times. Review collected by and hosted on G2.com.

Pinpoint is easy to use, very intuitive. Their recent addition of AI features has been really beneficial. Review collected by and hosted on G2.com.

It is impossible the tailor the calendar invitations that go to candidates and hiring managers. As such we can't use the interview functionality and that's frustrating. Review collected by and hosted on G2.com.

I find the data insights from Pinpoint extremely helpful, and the customer support is generally very good. Review collected by and hosted on G2.com.

The process for booking interviews is over complicated and needs an overhaul. I would like to be able to enter manually rather than needing to configure a template for every interview, which adds more clicks. It's not always clear where information on the template will appear in the candidate communications. The 'scroll' type time selector is very fiddly to use. We are unable to use free text for interview invites and confirmations, and the email template system is over complicated, with some sections being non-editable. Most importantly, self-select slots can't be overlapped, causing additional admin and headaches for my team, especially if managers want overlapping slots. Also, it would be good if anonymised data was available past the data retention period so we could pull historical data without unnecessarily keeping candidate personal information beyond a reasonable time frame. Review collected by and hosted on G2.com.

What I like most about Pinpoint is its intuitive interface and how easy it is to use. It lets me quickly create and manage campaigns, and it also provides clear, real-time insights that help me make better decisions. Review collected by and hosted on G2.com.

While the platform works well overall, the navigation and some of the more advanced features could be streamlined to feel more intuitive. The integration limitations can also be restrictive—especially the DocuSign requirement to use the onboarding module. Review collected by and hosted on G2.com.

Super easy to use, regular upgrades and releases Review collected by and hosted on G2.com.

Onboarding has been a struggle to get right - we've tried to automate it as much as possible but it still isn't quite right.

When sifting through CVs using the queue function. It can be annoying when you lose the place and you have to go through them all again. This could be user error Review collected by and hosted on G2.com.

I like that Pinpoint is much more user-friendly than other ATS systems. I also appreciate that the Pinpoint team answers any questions quickly via chat. Additionally, I really like Pinpoints interview scheduling feature! Once a hiring team's calendar is submitted, it allows for faster interview scheduling, as candidates can see open times on the team's calendar to schedule an interview, saving our recruitment team hours of time. Additionally, the initial setup was very easy, thanks to our account manager who was very helpful and provided lots of live training and a written training manuals. Review collected by and hosted on G2.com.

We're not able to pull certain reporting information that hiring teams would find useful to have. Review collected by and hosted on G2.com.

The new features are really good. The system is fairly straightforward to use and works well with our workflow Review collected by and hosted on G2.com.

Some parts of the system are not configurable. Example use of the word resume instead of CV, scorecard not interview script Review collected by and hosted on G2.com.

The ease of use, I hear it from hiring managers, candidates and external recruiters all the time who aren't in it daily like my team is. Very user friendly, intuitive, etc. Review collected by and hosted on G2.com.

Some of the standard templates, items not being editable. Also I really wish the register your interest would auto notify users if a job under their selection opened with the talent pipeline. Review collected by and hosted on G2.com.