I recently had the pleasure of using pinpoint and I couldn't be more satisfied with the experience. As someone who has come from an outdated and clunky system, for me, this platform stands out for its efficiency, user-friendliness, and overall effectiveness.

My favourite thing about pinpoint is their innovation, they really do think of everything and if they haven't just yet, you can guarantee it will be on their radar. They are always happy to take on board feedback, and their chat function gives us quick response times within minutes to various queries.

The implementation was quick, easy and thought out as well as being tailored to our needs for a small TA team.

On a final note, their reporting is fantastic. Really in-depth stuff at a click of a button! Review collected by and hosted on G2.com.

My only 2 improvements, would be their HR system integrations as we didn't find a solution that would work with our current provider (this is something we discussed at the demo) as well as their option for automated referencing to new starters, this was via bolt on rather than in the system itself. Review collected by and hosted on G2.com.

The user interface is really good, easy to use and straight forward. Implementation and integration with other platforms were also a really slimlined process and the support team have been great throughout the whole process. The team reply within minutes to enquiries with the relevant information to solve problems! Review collected by and hosted on G2.com.

Lack of integration with other applications such as background checks or referencing which would be useful. Review collected by and hosted on G2.com.

Apart from the software which is great the customer support team are amazing. They are super responsive and helpful. This helps you move on and solve your problem quickly allowing you to get on with other things. The online chat function of this technology is such a great tool. It makes a differnece speaking to a human that knows the technology! Review collected by and hosted on G2.com.

None that I can think of. The team have always been on hand when I've had questions Review collected by and hosted on G2.com.

Pinpoint strikes a balance between intuitive features that are ready to use out-of-the-box, and customisation options that support your brand and hiring processes.

The commercial and support teams are conscientious, knowledgable and interface frequently with the product teams. This has resulted in a roadmap that's adapting to the changing needs of TA and candidates.

I particularly appreciate how Pinpoint has a range of APIs to help integrate hiring and onboarding processes, and unifying comms, background checks, advertising, offers, etc all in the same place. That's simplified the hiring manager experience, resulting in some positive, unsolicited feedback. Review collected by and hosted on G2.com.

Requires some in house knowledge of ATS optimisation to get the most out of it. Review collected by and hosted on G2.com.

The platform itself is fantastic for our recruitment needs, but the service is next level. I am always provided prompt replies and a team that clearly cares about your issues, as they sort them right away with urgency. Review collected by and hosted on G2.com.

I am happy with everything. There is nothing I dislike about it at present. Review collected by and hosted on G2.com.

I love many of the features including the anonymisation of all candidates and the ability to send and receive emails from the system, minimising the use of outlook. The system is very easy to use and simplet ot train others on.

It is really easy to integrate into the business, Review collected by and hosted on G2.com.

I would like to manage my documents and analysis better

It is a shame you cannot share some data in a manageable way. Review collected by and hosted on G2.com.

I have been so impressed with this system. The offering was straightforward with no hidden costs. The system is easy to use and the implementation team are great. If you have any problems (usually user error), you can access real people on chat within minutes. Review collected by and hosted on G2.com.

I don't dislike anything - it has been a pleasure to use. Review collected by and hosted on G2.com.

Easy of use and the way you can customise a lot of the system. Review collected by and hosted on G2.com.

Calendar integration can be frustrating when a hiring manager hasnt syncd with the system for a while and dont log in - this isnt specifically a PinPoint Issue but can be frustrating Review collected by and hosted on G2.com.

Its work in progress, you can build and improve constantly to help your business needs. Review collected by and hosted on G2.com.

I have recently worked with my account manager Ryan Hutcheson on an docusign intergration with Pinpoint. Ryan has been amazing!. Although compared to other systems I have used in previous roles, I find Pinpoint a bit 'clunky' over the past few months I have recognised the system has so much more potential if you take the time to speak with your account manager or the support team regarding tasks, automations, reports, custom fields etc that can make your life easier.

For me the system is for ever improving and i recommend if you are unsure - ask the team. They will 100% listen and support to make your life easier.

Ryan has been amazing - very patient with me as a 'non tech' person. Review collected by and hosted on G2.com.

Our Rep Erin Reckus is awesome and extremly help with any questions we have. Erin has made our transition to Pinpoint and the ramp up seamless!

The new features that the dev team releases monthly, it could be small quality of life changes or major changes and they all have made the experince using Pinpoint that much more effient and ejoyable. Review collected by and hosted on G2.com.

Can't say anything bad about our expereince Review collected by and hosted on G2.com.