Pinnacle Cart Reviews & Product Details

Pinnacle Cart Overview

What is Pinnacle Cart?

Robust, all-in-one eCommerce platform that provides you everything you need to create, manage and grow your online business. Designed from a marketing perspective, our innovative platform combines best in breed technology with a feature set specifically designed to increase visibility and grow top-line revenue. Engage your customers everywhere with our set of omni-channel sales tools that allow you to syndicate your offerings via web, mobile, marketplaces, social media and more.

Pinnacle Cart Details
Languages Supported
English, Spanish
Product Description

Shopping Cart and eCommerce software for businesses serious about success.

How do you position yourself against your competitors?

When comparing eCommerce solutions, the true difference in PinnacleCart is that we are completely customizable to the needs of your business. Our unique platform molds to your business needs without limitations. Interested in building a custom feature or connecting to an existing platform? Looking for source code to develop on your own? Or would you like help designing your dream website? No problem! Regardless what your online store needs are, we can help.


Seller Details
Seller
Pinnacle Cart
Company Website
Year Founded
2003
HQ Location
Phoenix, AZ
Twitter
@pinnaclecart
2,014 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
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Pinnacle Cart Screenshots

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Pinnacle Cart Reviews

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Senior Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Pinnacle Cart is user friendly and easy to use and navigate. It’s easy to update photos and quantities of the product you want to list and keep track of. We sold products for a non profit company to bring awareness to a cause. We had thousands in inventory and Pinnacle Cart made it easy to upload product photos, manage inventory and sales. Review collected by and hosted on G2.com.

What do you dislike?

I honestly have no complaints about Pinnacle Cart. It served its purpose and was easy to use. The only thing I can think of was I had no training, but it was so easy to figure out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

There honestly was no problems, besides no training. But it was so easy to figure out. Review collected by and hosted on G2.com.

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Customer Service Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

There's many things we like about the solution, for starters it's easy-to-use, very flexible and we like you get everything without any additional costs. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great.! Review collected by and hosted on G2.com.

What do you dislike?

Set-up can be challenging, but that's pretty typical. The other system we used was like that.! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

. It comes with a quick-start guide to help you through the set-up process and it’s also has support for several languages and currencies which make Pinnacle Cart just as perfect for international businesses as it is for small companies.As a user, you will also be entitled to premium customer support, and access to a knowledgeable team ready to answer all of your questions.! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The features and tools they build are focused on getting more visitors to our store and converting those visitors into buyers! Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

This is our first store and we had no issues jumping in and getting started. Picked a template, added our products from an excel spreadsheet, added our payment method and we're off the the races. Very nice administration area, no complaints at all. They say it's build to help you get more sales, I can see why. Chris and Tristan in customer service have been unbelievably helpful. Review collected by and hosted on G2.com.

What do you dislike?

Nothing so far. Small issue with live chat, but was able to get it fixed quickly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Nothing I can add. Really like it so far. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted a software product to sell online, we also have a tool that helps us market our products better Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Been using PinnacleCart for years now, but noticed some recent improvements that shows they're serious about helping their customers grow. For starters, the support I've been getting has been nothing short of outstanding. The cart.. Well, that's always been good but it's impressive they way their support team has really stepped up recently. Highly-recommended. Great company! Review collected by and hosted on G2.com.

What do you dislike?

More apps might be helpful. But really not much we don't like. We use PC with Webgility and it works great! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think it's a great product. Of course, make sure it works for you before you buy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Google positioning. We've really been coming up well in Google and very happy about it. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

There's many things we like about the solution, it's easy-to-use, very flexible and they don't charge you processing fees. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great so far. Review collected by and hosted on G2.com.

What do you dislike?

A couple features required instruction. Other than that, we love everything about it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's one of the only carts that you can customize completely. We needed that for our business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We switched from another platform and our rankings went up almost immediately, as did sales. They also offer design, call center and marketing services, prevents us from having to hire externally. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

How clear everything is, there are no questions, it's an easy to use format to operate selling online. Review collected by and hosted on G2.com.

What do you dislike?

They don't have a lot of templates to choose from when deciding what you want your design and layout to be. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's giving an easy store front for me to sell products. I have realized I am making more sales because it is so user friendly,. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like the product that they offer because it suits my business model as an on-line retailer.

Many layout choices and very affordable custom design too. Review collected by and hosted on G2.com.

What do you dislike?

Nothing comes to mind when I think of dislikes from Pinnacle. Maybe that they didn't send me a birthday card? Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make Pinnacle Cart a consideration for your on-line solutions Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm constantly updating products on my website - and Pinnacle's interface is the best I've used to manage that aspect of my business. Review collected by and hosted on G2.com.

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AO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The support staff at Pinnacle can always fix any concerns that have ever cropped up except the quickbooks compatibility, which they say is still coming back. Review collected by and hosted on G2.com.

What do you dislike?

Their shopping cart is still not synching with the new version of quickbooks, So I have to pay a monthly fee through Webgility to get the sales synchronized to my laptop quickbooks. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Quickbooks not synched yet Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With the help of Webgility (at a cost) I am able to synch with Quickbooks and also use Stamps.com Review collected by and hosted on G2.com.

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Response from Craig Fox of Pinnacle Cart

Hello and thank you for your review of PinnacleCart, we appreciate it.

As noted in your review, Quickbooks (Intuit) did make some fairly extensive changes in their API which required adjustments in our software in order to maintain compatibility.

The improvements have been completed and a new version has been released.

If you don't see this update in your control panel, please contact our support team and they'll be happy to assist.

Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ability to customize code to make cart functional for various customers. Review collected by and hosted on G2.com.

What do you dislike?

No DHL integration

No import to quickbooks as reseller vs hosted Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great product and easy to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Quick start up and ability to customize. Review collected by and hosted on G2.com.

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IW
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Great customer service, stellar Google placement. What more can you ask for? Review collected by and hosted on G2.com.

What do you dislike?

The inability of our customers to ship COLLECT to their UPS account. Another nice feature that 3dcart had was the ability to type orders from the admin page including payment from the software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They keep it pretty simple. Tech support is stellar and that make all the difference in the world between success and failure Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great Exposure even against the giant Amazon! Delightful! Review collected by and hosted on G2.com.

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