Pinnacle Cart Reviews
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Write a ReviewJessica R
Senior Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?
Pinnacle Cart is user friendly and easy to use and navigate. It’s easy to update photos and quantities of the product you want to list and keep track of. We sold products for a non profit company to bring awareness to a cause. We had thousands in inventory and Pinnacle Cart made it easy to upload product photos, manage inventory and sales. Review collected by and hosted on G2.com.
What do you dislike?
I honestly have no complaints about Pinnacle Cart. It served its purpose and was easy to use. The only thing I can think of was I had no training, but it was so easy to figure out. Review collected by and hosted on G2.com.
Veronica P
Customer Service Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
There's many things we like about the solution, for starters it's easy-to-use, very flexible and we like you get everything without any additional costs. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great.! Review collected by and hosted on G2.com.
What do you dislike?
Set-up can be challenging, but that's pretty typical. The other system we used was like that.! Review collected by and hosted on G2.com.
Jack G
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
This is our first store and we had no issues jumping in and getting started. Picked a template, added our products from an excel spreadsheet, added our payment method and we're off the the races. Very nice administration area, no complaints at all. They say it's build to help you get more sales, I can see why. Chris and Tristan in customer service have been unbelievably helpful. Review collected by and hosted on G2.com.
What do you dislike?
Nothing so far. Small issue with live chat, but was able to get it fixed quickly. Review collected by and hosted on G2.com.
Mark M
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?
Been using PinnacleCart for years now, but noticed some recent improvements that shows they're serious about helping their customers grow. For starters, the support I've been getting has been nothing short of outstanding. The cart.. Well, that's always been good but it's impressive they way their support team has really stepped up recently. Highly-recommended. Great company! Review collected by and hosted on G2.com.
What do you dislike?
More apps might be helpful. But really not much we don't like. We use PC with Webgility and it works great! Review collected by and hosted on G2.com.
Curtis G
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
There's many things we like about the solution, it's easy-to-use, very flexible and they don't charge you processing fees. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great so far. Review collected by and hosted on G2.com.
What do you dislike?
A couple features required instruction. Other than that, we love everything about it. Review collected by and hosted on G2.com.
AM
Administrator in Management Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
How clear everything is, there are no questions, it's an easy to use format to operate selling online. Review collected by and hosted on G2.com.
What do you dislike?
They don't have a lot of templates to choose from when deciding what you want your design and layout to be. Review collected by and hosted on G2.com.
AM
Administrator in Music
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?
I like the product that they offer because it suits my business model as an on-line retailer.
Many layout choices and very affordable custom design too. Review collected by and hosted on G2.com.
What do you dislike?
Nothing comes to mind when I think of dislikes from Pinnacle. Maybe that they didn't send me a birthday card? Review collected by and hosted on G2.com.
AO
Administrator in Oil & Energy
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?
The support staff at Pinnacle can always fix any concerns that have ever cropped up except the quickbooks compatibility, which they say is still coming back. Review collected by and hosted on G2.com.
What do you dislike?
Their shopping cart is still not synching with the new version of quickbooks, So I have to pay a monthly fee through Webgility to get the sales synchronized to my laptop quickbooks. Review collected by and hosted on G2.com.
Tony H
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
IW
Industry Analyst / Tech Writer in Wholesale
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?
Great customer service, stellar Google placement. What more can you ask for? Review collected by and hosted on G2.com.
What do you dislike?
The inability of our customers to ship COLLECT to their UPS account. Another nice feature that 3dcart had was the ability to type orders from the admin page including payment from the software. Review collected by and hosted on G2.com.
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