--- title: PingOne Advanced Identity Cloud Reviews meta_title: 'PingOne Advanced Identity Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how PingOne Advanced Identity Cloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 31 scale: '5' date_modified: '2026-08-09' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # PingOne Advanced Identity Cloud Reviews **Vendor:** Ping Identity **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.4/5.0 **Total Reviews:** 31 ## About PingOne Advanced Identity Cloud ForgeRock provides an identity platform to helps global brands, enterprises and government entities build secure, customer-facing relationships across any app, device or thing, user can use online identities to grow revenue, extend reach and launch new business models, and the company. ## PingOne Advanced Identity Cloud Reviews ### 1. Hit and miss experience on large enterprise software **Rating:** 2.0/5.0 stars **Reviewed by:** Vincenzo L. | Tech Lead - Senior Python/Automation/DevOps Engineer @ Ericsson, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about PingOne Advanced Identity Cloud?** I like the good integration with Java based applications, since ForgeRock provides SDKs for all their products. Their private Maven repo also makes it easier to manage dependencies properly. I also like the stability of their DS servers, they are the least problematic of the bunch. The performance for their latest releases has much improved compared to their earlier releases (13.0). **What do you dislike about PingOne Advanced Identity Cloud?** I dislike their debug logging since it’s scattered all over the place in different files. I am often in contact with their enterprise support and even though many times they were immediately helpful, sometimes the resolution took months. Managing an AM server is very confusing as not all operations can be done on the same channel, some only work via GUI console or REST, but not in Amster. Configuring the Java Agents with the last version has been a big challenge as their documentation is not 100% clear. Another challenge is that I had to refactor most of the application code because ForgeRock changed their API completely from OpenAM 13 and AM 6.5. ForgeRock AM backup and restore solution via Amster is SLOW. In a high volume system (3k realms) the backup took several hours to get to 50%, I had to stop and find another solution (for example an ldif export in the same system takes only a matter of seconds). **Recommendations to others considering PingOne Advanced Identity Cloud:** If you are looking to protect your Java application using an IAM and SSO then ForgeRock is a good solution. Things get more complicated with Java Agents especially if you need multiple realms. Also coding for infrastructure as code might not be straightforward because not all configuration can be done using a single channel. **What problems is PingOne Advanced Identity Cloud solving and how is that benefiting you?** Within the product I am working on, ForgeRock is used to provide authentication and authorization in a large enterprise software. SSO is also used to provide a better integration with the several components of the application sharing the same security subsystem. A big benefit of ForgeRock AM is that it is able to handle a high volume of realms while a solution like Keycloak can't, this is one of the main reasons why the organization keeps using it. ## PingOne Advanced Identity Cloud Discussions - [How could I learn the frameworks inside the Forgerock modules faster?](https://www.g2.com/discussions/36766-how-could-i-learn-the-frameworks-inside-the-forgerock-modules-faster) - 1 upvote - [What API used to refresh the user current token in Openam 6.5](https://www.g2.com/discussions/25273-what-api-used-to-refresh-the-user-current-token-in-openam-6-5) - 1 upvote - [How could I learn the frameworks inside the Forgerock modules faster?](https://www.g2.com/discussions/33028-how-could-i-learn-the-frameworks-inside-the-forgerock-modules-faster) - [View PingOne Advanced Identity Cloud pricing details and edition comparison](https://www.g2.com/products/pingone-advanced-identity-cloud/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A11%3A07+-0500&secure%5Bsession_id%5D=47ffc12f-bdb5-4a58-90d0-c2bb3c6a0ee3&secure%5Btoken%5D=ac06e29d730aa9bef327073e89ad492588fdbb13cb26874ba9ba0a9b79eb55b8&format=llm_user) ## PingOne Advanced Identity Cloud Features **Additional Functionality** - Generative AI - AI Copilot - Access Controls/Permissions - Active Directory Integration - Multiple User Accounts - Data Verification - Access Management - Activity Dashboard - Secure Data Storage - Data Security - Biometrics - HIPAA Compliant - SSL Security - Alerts/Notifications - API - Data Synchronization - Secure Login - Policy Management - User Management - Real-Time Data - Password Management - Self Service Portal - Reporting/Analytics - Employee Onboarding - Activity Tracking - Audit Trail - Compliance Management - Credential Management - Third-Party Integrations - Workflow Management **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) - Two-Factor Authentication - Authentication **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking - Access Management - Two-Factor Authentication **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users ** Type** - On-premises solution - Cloud-solution **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration - Single Sign On ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Additional Functionality** - Real-Time Notifications - Access Certification - Behavioral Analytics - Self Service Portal - Generative AI - Multiple Authentication Methods - User Provisioning - Data Security - Reporting/Analytics - Single Sign On - Automatic User/Device Recognition - Unified Directory - Self-Service Access Request - AI Copilot **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis ## Top PingOne Advanced Identity Cloud Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,339 reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - 4.3/5.0 (271 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 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