# Best Digital Experience Monitoring (DEM) Software

  *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)*

   Digital experience monitoring (DEM) software tracks and optimizes web-based resources and the end-user experience, combining active (simulated) traffic monitoring and real-user monitoring to analyze both theoretical performance and live user behavior, helping businesses understand application performance and identify where the user experience suffers.

### Core Capabilities of DEM Software

To qualify for inclusion in the Digital Experience Monitoring category, a product must:

- Provide end-user experience monitoring capabilities
- Constantly monitor application performance
- Integrate active and passive user monitoring

### Common Use Cases for DEM Software

IT operations and web performance teams use DEM software to maintain high-quality digital experiences across applications and sites. Common use cases include:

- Monitoring real-user interactions to identify experience degradation across browsers, devices, and geographies
- Running synthetic monitoring to proactively detect performance issues before real users are affected
- Analyzing traffic patterns and user navigation to optimize application usability and performance

### How DEM Software Differs from Other Tools

There is some overlap between DEM solutions and [application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm), but performance monitoring covers only one component of the digital experience. While APM tools provide deeper technical analysis and logging functionality, DEM solutions extend into user experience monitoring and optimization, making them complementary rather than interchangeable.

### Insights from G2 on DEM Software

Based on category trends on G2, the combination of synthetic and real-user monitoring stand out as a standout differentiator. Faster identification of user experience issues and improved application reliability stand out as primary outcomes of adoption.





## Category Overview

**Total Products under this Category:** 57


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,500+ Authentic Reviews
- 57+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Digital Experience Monitoring (DEM) Software At A Glance

- **Leader:** [Datadog](https://www.g2.com/products/datadog/reviews)
- **Highest Performer:** [Cyara Platform](https://www.g2.com/products/cyara-platform/reviews)
- **Easiest to Use:** [Glassbox](https://www.g2.com/products/glassbox/reviews)
- **Top Trending:** [Datadog](https://www.g2.com/products/datadog/reviews)
- **Best Free Software:** [Dynatrace](https://www.g2.com/products/dynatrace/reviews)


---

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ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.



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---

## Top-Rated Products (Ranked by G2 Score)
### 1. [Datadog](https://www.g2.com/products/datadog/reviews)
  Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 688

**User Satisfaction Scores:**

- **Behavioral Analysis:** 10.0/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Alerts:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Datadog](https://www.g2.com/sellers/datadog)
- **Company Website:** https://www.datadoghq.com/
- **Year Founded:** 2010
- **HQ Location:** New York
- **Twitter:** @datadoghq (51,018 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1066442/ (10,076 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, DevOps Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 47% Mid-Market, 34% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (145 reviews)
- Monitoring (144 reviews)
- Real-time Monitoring (122 reviews)
- Features (93 reviews)
- Analytics (88 reviews)

**Cons:**

- Expensive (92 reviews)
- Learning Curve (73 reviews)
- Pricing Issues (71 reviews)
- Cost (65 reviews)
- Learning Difficulty (56 reviews)

### 2. [Contentsquare](https://www.g2.com/products/contentsquare/reviews)
  Contentsquare is the AI-powered, all-in-one experience intelligence platform that helps teams understand why customers engage or abandon—and what to do about it. Trusted by 2,000+ enterprise brands, Contentsquare automatically captures high-fidelity behavioral and performance data across web and mobile, transforming it into actionable insights that drive conversion, reduce frustration, and increase customer lifetime value. Unlike traditional analytics that tell you what happened, Contentsquare shows you why it happened—with immersive visualizations, AI-powered insights, and connected analysis across Experience Analytics, Experience Monitoring, Product Analytics, and Voice of Customer.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 613

**User Satisfaction Scores:**

- **Behavioral Analysis:** 9.7/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.9/10 (Category avg: 9.0/10)
- **Alerts:** 8.7/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Contentsquare](https://www.g2.com/sellers/contentsquare)
- **Company Website:** https://www.contentsquare.com
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @Contentsquare (6,563 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2566485/ (1,723 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Digital Analyst, Digital Experience Manager
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 45% Enterprise, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Insights (40 reviews)
- Analytics (32 reviews)
- Ease of Use (32 reviews)
- Customer Understanding (22 reviews)
- Journey Analysis (20 reviews)

**Cons:**

- Complex Features (11 reviews)
- Missing Features (11 reviews)
- Complexity (10 reviews)
- Improvements Needed (10 reviews)
- Learning Curve (10 reviews)

### 3. [IBM Instana](https://www.g2.com/products/ibm-instana/reviews)
  IBM Instana discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 464

**User Satisfaction Scores:**

- **Behavioral Analysis:** 10.0/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Alerts:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** https://www.ibm.com/us-en
- **Year Founded:** 1911
- **HQ Location:** Armonk, NY
- **Twitter:** @IBM (709,298 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, System Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 41% Mid-Market, 36% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (132 reviews)
- Monitoring (116 reviews)
- Real-time Monitoring (107 reviews)
- Monitoring Capabilities (99 reviews)
- Easy Setup (69 reviews)

**Cons:**

- Expensive (48 reviews)
- Learning Curve (40 reviews)
- User Interface Issues (40 reviews)
- Pricing Issues (39 reviews)
- Difficult Learning (36 reviews)

### 4. [Dynatrace](https://www.g2.com/products/dynatrace/reviews)
  Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. Learn more at www.dynatrace.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1,231

**User Satisfaction Scores:**

- **Behavioral Analysis:** 8.5/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.2/10 (Category avg: 9.0/10)
- **Alerts:** 8.6/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Dynatrace](https://www.g2.com/sellers/dynatrace)
- **Year Founded:** 2005
- **HQ Location:** Boston, MA
- **Twitter:** @Dynatrace (18,662 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/125999/ (5,950 employees on LinkedIn®)
- **Ownership:** NYSE: DT

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 69% Enterprise, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (84 reviews)
- Debugging (53 reviews)
- Insights (47 reviews)
- Features (44 reviews)
- Monitoring (44 reviews)

**Cons:**

- Learning Curve (43 reviews)
- Missing Features (39 reviews)
- Complexity (29 reviews)
- UX Improvement (26 reviews)
- Learning Difficulty (25 reviews)

### 5. [Glassbox](https://www.g2.com/products/glassbox/reviews)
  Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their digital channels. One of the standout features of Glassbox is its capability to securely capture 100% of user sessions across both web and mobile applications. This end-to-end visibility allows teams to analyze every step of the customer journey, effectively pinpointing friction points and enabling real-time action. By utilizing advanced artificial intelligence, Glassbox captures and analyzes data from every online interaction, providing businesses with a comprehensive view of customer behavior and preferences. This wealth of data empowers organizations to act swiftly, transforming raw data into actionable insights that improve both the customer experience and the conversion rate. Large global enterprises in sectors such as finance, insurance, and healthcare, Glassbox serves as a vital tool for uncovering the root causes of customer challenges. It assists organizations in remediating customer experience issues and creating digital journeys that are inclusive, seamless, and engaging. The platform’s AI-powered insights not only enhance accessibility monitoring but also incorporate fraud prevention capabilities, giving organizations the agility to respond to issues within minutes and adapt to the evolving needs of their customers. Glassbox has been recognized by G2 as a leader in customer intelligence solutions and product analytics, reflecting its effectiveness in delivering the clarity and confidence that enterprises require. By providing a robust framework for creating compliant, accessible, and impactful digital experiences, Glassbox stands out in its category, offering unique selling points that cater to the diverse needs of its users. With its focus on data-driven decision-making and customer-centric strategies, Glassbox is positioned as a crucial ally for organizations aiming to thrive in the digital landscape.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 788

**User Satisfaction Scores:**

- **Behavioral Analysis:** 9.9/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Alerts:** 9.9/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Glassbox](https://www.g2.com/sellers/glassbox)
- **Company Website:** https://www.glassbox.com/
- **Year Founded:** 2010
- **HQ Location:** London
- **Twitter:** @GlassboxDigital (1,811 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10491772/ (273 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Digital Analyst, Product Owner
  - **Top Industries:** Financial Services, Insurance
  - **Company Size:** 77% Enterprise, 18% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (210 reviews)
- Session Replay (190 reviews)
- Insights (174 reviews)
- Helpful (132 reviews)
- Customer Understanding (122 reviews)

**Cons:**

- Session Issues (70 reviews)
- Not Intuitive (65 reviews)
- Session Management (62 reviews)
- Learning Curve (61 reviews)
- Missing Features (54 reviews)

### 6. [New Relic](https://www.g2.com/products/new-relic/reviews)
  New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 568

**User Satisfaction Scores:**

- **Behavioral Analysis:** 9.0/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.5/10 (Category avg: 9.0/10)
- **Alerts:** 9.1/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [New Relic](https://www.g2.com/sellers/new-relic)
- **Company Website:** https://newrelic.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @newrelic (65,818 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/426253/ (3,067 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 43% Mid-Market, 30% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (97 reviews)
- Real-time Monitoring (95 reviews)
- Monitoring (75 reviews)
- Insights (69 reviews)
- Analytics (62 reviews)

**Cons:**

- Expensive (63 reviews)
- Pricing Issues (53 reviews)
- Complexity (50 reviews)
- Learning Curve (50 reviews)
- Complex Setup (38 reviews)

### 7. [Conviva](https://www.g2.com/products/conviva/reviews)
  Conviva is a SaaS platform for digital experience and AI agent analytics and monitoring that connects real consumer interactions to real outcomes. Using full-census client-side telemetry and a patented stateful analytics engine, Conviva automatically reveals behavioral and conversational patterns across all consumer interactions and conversations with apps, websites, and AI agents, uncovering growth opportunities and sources of friction, inefficiency, and confusion that traditional analytics miss. The platform provides an objective, consumer-perspective view of experience and continuously prioritizes improvements based on business impact, helping teams deliver more predictable and outcome-driven digital experiences. Experience and engagement patterns reflect how customers and segments actually behave with digital products, where they come from, what they do post-click, and what their outcomes are. Experience-pattern intelligence is the ability to interpret every interaction as a behavioral sequence and tie those sequences directly to outcomes. Conviva® Digital Product Insights (DPI) delivers a new way to view and understand digital product performance through the lens of consumer experience. It surfaces experience and engagement patterns from every digital interaction—across AI agents, apps, and websites—and links them to business outcomes, automatically surfacing growth opportunities and alerting teams when issues arise. With Digital Product Insights, product, growth marketing, and engineering teams can see not just what happened, but why customers drop off or fail to reach expected milestones and outcomes. Conviva® Video Streaming Insights (VSI) delivers real-time performance analytics and AI-powered insights to help enterprise streaming platforms optimize viewer experience at any scale. It tracks every aspect of each stream—spanning programs, devices, and networks—to simplify audience and content analysis, measure and optimize performance, and detect issues with root cause across the entire delivery chain. With AI-powered anomaly detection, it continuously monitors tens of thousands of fine-grained viewer cohorts in real time, pinpointing issues such as buffering, startup delays, stream failures, and bitrate drops, and showing which viewers are affected, why, and how to resolve issues before they impact viewers’ quality of experience. All Conviva products are built on the Conviva Digital Intelligence Platform. The Conviva® Digital Intelligence Platform is a cloud-based analytics platform built for high-scale, real-time data processing and AI-powered insights. Processing data 10X more efficiently than other platforms, it powers all Conviva products with its advanced technologies. The platform simplifies and centralizes data and AI-assisted semantic management, supports flexible metric and flow creation without client-side compute, and computes stateful metrics to link end-user experience directly to outcomes. With AI-powered, high-dimensional analytics, it automatically creates fine-grained cohorts to reveal growth opportunities or detect anomalies that impact outcomes, with root-cause clarity.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 66

**User Satisfaction Scores:**

- **Behavioral Analysis:** 8.6/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.8/10 (Category avg: 9.0/10)
- **Alerts:** 8.8/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Conviva](https://www.g2.com/sellers/conviva)
- **Company Website:** https://www.conviva.com/
- **Year Founded:** 2006
- **HQ Location:** Foster City, CA
- **Twitter:** @conviva (12,702 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/224232 (572 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Broadcast Media, Entertainment
  - **Company Size:** 52% Enterprise, 44% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (35 reviews)
- Insights (32 reviews)
- Analytics (22 reviews)
- Real-time Insights (18 reviews)
- Dashboard Customization (14 reviews)

**Cons:**

- Steep Learning Curve (18 reviews)
- Learning Curve (16 reviews)
- Not Intuitive (11 reviews)
- Dashboard Issues (9 reviews)
- Missing Features (8 reviews)

### 8. [Cyara Platform](https://www.g2.com/products/cyara-platform/reviews)
  Cyara is a customer experience (CX) assurance platform designed to help organizations optimize their customer interactions across every communication channel. As a leader in AI-powered CX assurance, Cyara provides a unified platform that enables continuous testing and monitoring of voice, digital, messaging, and conversational AI channels. This comprehensive approach allows businesses to ensure that every touchpoint in the customer journey functions flawlessly, ultimately enhancing the overall customer experience. Targeted primarily at enterprises and organizations that prioritize customer satisfaction, Cyara serves a diverse range of industries, including telecommunications, finance, retail, and healthcare. The platform is particularly beneficial for teams involved in software development, quality assurance, and customer service, as it supports the entire software development lifecycle. By focusing on the customer’s perspective, Cyara helps identify and resolve issues that may impact the customer experience, ensuring that businesses can deliver secure and high-quality interactions at scale. One of the key features of the Cyara platform is its ability to handle a comprehensive range of CX development and assurance needs. From the initial design phase to functional and regression testing, user acceptance testing, load testing, and production monitoring, Cyara provides a collaborative environment where team members can share and reuse scripts and data. This streamlined approach not only enhances efficiency but also fosters teamwork, enabling organizations to work more effectively toward common goals. Cyara's automation capabilities significantly enhance productivity by allowing users to automatically discover existing customer experiences and generate test scripts with minimal manual intervention. The platform employs Robotic Process Automation (RPA) to simulate real-world customer interactions, generating thousands of automated tests that replicate actual customer contact. This level of automation not only saves time but also ensures thorough testing across a wide range of digital and voice channels, including IVR, chat, and conversational AI. Moreover, Cyara is designed to support Agile and DevOps practices, enabling organizations to accelerate development cycles while improving quality. By facilitating the generation of test cases from the design phase, the platform encourages a shift-left approach, allowing teams to identify potential issues earlier in the development process. With visualization tools and capabilities tailored for different teams, Cyara enhances collaboration and ensures that all stakeholders are aligned in their efforts to deliver an exceptional customer experience.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 38

**User Satisfaction Scores:**

- **Behavioral Analysis:** 7.7/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.5/10 (Category avg: 9.0/10)
- **Alerts:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Cyara](https://www.g2.com/sellers/cyara)
- **Company Website:** https://cyara.com
- **Year Founded:** 2006
- **HQ Location:** Redwood City, California
- **Twitter:** @cyara (4 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cyara/ (373 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Insurance, Financial Services
  - **Company Size:** 64% Enterprise, 24% Small-Business


#### Pros & Cons

**Pros:**

- Automation (8 reviews)
- Customer Support (8 reviews)
- Ease of Use (6 reviews)
- Helpful (6 reviews)
- Time-saving (5 reviews)

**Cons:**

- Learning Curve (3 reviews)
- Complexity (2 reviews)
- Poor UI (2 reviews)
- Slow Loading (2 reviews)
- Slow Performance (2 reviews)

### 9. [Rakuten SixthSense Observability](https://www.g2.com/products/rakuten-sixthsense-observability/reviews)
  In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability - a next-generation APM tool that transforms the way you monitor, analyze, and optimize your applications and infrastructure. With its robust suite of features and advanced analytics, Rakuten SixthSense Observability empowers you to proactively identify and resolve issues, streamline operations, and enhance customer experiences. Key Capabilities: • Comprehensive Monitoring and Alerting: Rakuten SixthSense Observability offers end-to-end monitoring of your applications, infrastructure, and network performance. With real-time alerting and customizable dashboards, you can quickly detect issues and gain actionable insights into the health and performance of your systems. • Distributed Tracing and Correlation: Gain full visibility into your application's performance with distributed tracing, which tracks transactions and requests across multiple services and components. This feature helps you identify bottlenecks, latency issues, and errors, making it easier to optimize your application and enhance customer experiences. • Anomaly Detection and Machine Learning: Leverage Rakuten SixthSense's advanced machine learning capabilities to automatically identify unusual patterns and deviations in application performance and resource utilization. This proactive approach enables you to detect and resolve issues before they impact your business and customers. • Advanced Analytics and Visualization: Rakuten SixthSense's rich data visualization and analytics tools allow you to dive deep into your application performance data. Generate custom reports, analyze trends, and uncover hidden patterns that can drive continuous improvement and optimization. • Log Management and Integration: Effortlessly collect, analyze, and store logs from various sources with Rakuten SixthSense's integrated log management feature. This seamless integration enables you to correlate log data with performance metrics and traces, providing a comprehensive understanding of your application's behaviour. • Scalability and Flexibility: Rakuten SixthSense Observability is built to scale with your growing business needs, supporting a wide range of applications, services, and infrastructure. Its flexible architecture allows you to customize the tool to your specific requirements and integrate it with other monitoring and observability solutions. Current Feature set: • Application Performance Monitoring: Full stack visibility across Java, PHP, Node.js, Python, Go and a lot more! Key Features include, Distributed Tracing, Profiling, Database Monitoring • Infrastructure Monitoring: Get a birds-eye view of your infrastructure health and gain granular insights with easy deployment Key Features include Kubernetes, VMs, Web Servers, Cloud Integrations • Digital Experience Monitoring: Improve the end-user experience of your applications mapped with contextual information of application performance metrics • Browser Monitoring: Metrics to optimize end users’ experience and help in improving application performance. • Mobile Monitoring: Monitor crashes, performance & usage metrics for your mobile applications • Synthetic Monitoring: Stimulate end-user transactions using low code, no code test scripts • VM Monitoring: VM monitoring capability lets you view your infrastructure performance and health of servers, virtual machines, containers, databases etc. at a glance. • SixthSense Cognitive Engine: Modern observability and the proactive approach using artificial intelligence. The application uses different AI/ML algorithms that can predict performance metrics with an accuracy of up to 98% and a confidence level of 90%.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 52

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Rakuten SixthSense](https://www.g2.com/sellers/rakuten-sixthsense-f1af4c23-8be7-4bf4-a775-a4d50eebce5d)
- **Year Founded:** 2016
- **HQ Location:** Bengaluru, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/rakuten-sixthsense/ (12 employees on LinkedIn®)
- **Ownership:** TYO: 4755

**Reviewer Demographics:**
  - **Who Uses This:** Senior Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Games
  - **Company Size:** 47% Enterprise, 38% Mid-Market


#### Pros & Cons

**Pros:**

- Monitoring (11 reviews)
- Alerting System (9 reviews)
- Customer Support (9 reviews)
- Ease of Use (9 reviews)
- Implementation Ease (9 reviews)

**Cons:**

- Complex Setup (3 reviews)
- Poor Documentation (3 reviews)
- Alert Issues (2 reviews)
- Inefficient Alert System (2 reviews)
- Insufficient Information (2 reviews)

### 10. [ManageEngine Applications Manager](https://www.g2.com/products/manageengine-applications-manager/reviews)
  ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and end users are unaffected by substandard performance and downtime. By leveraging deep application performance monitoring with byte-code instrumentation, infrastructure monitoring, hybrid cloud monitoring, and digital experience monitoring from a single console, IT and DevOps teams will be able to gain code-level insights, automate their processes, pinpoint & resolve performance issues, and deliver better business outcomes. Overall, our product will help businesses optimize application usage & revenue, reduce MTTR, improve DevOps processes, migrate to the cloud with confidence, respond to incidents faster, and ensure seamless user experiences.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 101

**User Satisfaction Scores:**

- **Behavioral Analysis:** 8.7/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.3/10 (Category avg: 9.0/10)
- **Alerts:** 9.2/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,412 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 49% Mid-Market, 40% Enterprise


#### Pros & Cons

**Pros:**

- Monitoring (21 reviews)
- Monitoring Capabilities (18 reviews)
- Monitoring Features (14 reviews)
- Real-time Monitoring (14 reviews)
- Ease of Use (12 reviews)

**Cons:**

- Limited Features (9 reviews)
- Feature Limitations (6 reviews)
- Integration Issues (6 reviews)
- Learning Curve (6 reviews)
- Limited Customization (6 reviews)

### 11. [ManageEngine OpManager Plus](https://www.g2.com/products/zoho-manageengine-opmanager-plus/reviews)
  ManageEngine OpManager Plus is a comprehensive IT operations management solution. Monitor networks, servers, IP addresses, switch ports, and storage devices from a single dashboard. Manage bandwidth, configurations, firewall rules, and analyze logs. Get instant alerts, 200+ built-in reports, and seamless integration with ITSM tools. Achieve holistic IT monitoring and management with OpManager Plus.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 27

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,412 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 67% Mid-Market, 22% Enterprise


#### Pros & Cons

**Pros:**

- Monitoring (14 reviews)
- Alert Notifications (13 reviews)
- Real-time Monitoring (10 reviews)
- System Monitoring (10 reviews)
- Ease of Use (8 reviews)

**Cons:**

- Clunky Interface (5 reviews)
- Complex Configuration (5 reviews)
- Complex Setup (5 reviews)
- Installation (5 reviews)
- Not User-Friendly (5 reviews)

### 12. [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews)
  SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 792

**User Satisfaction Scores:**

- **Behavioral Analysis:** 7.2/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.3/10 (Category avg: 9.0/10)
- **Alerts:** 8.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Company Website:** https://www.solarwinds.com
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds (19,604 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/166039/ (2,818 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Network Engineer, Network Administrator
  - **Top Industries:** Information Technology and Services, Hospital & Health Care
  - **Company Size:** 45% Enterprise, 36% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (64 reviews)
- Monitoring (63 reviews)
- Monitoring Performance (55 reviews)
- Monitoring Capabilities (51 reviews)
- User Interface (41 reviews)

**Cons:**

- Expensive (35 reviews)
- Learning Curve (21 reviews)
- Integration Issues (20 reviews)
- Complex Setup (19 reviews)
- Configuration Difficulty (18 reviews)

### 13. [Zipy](https://www.g2.com/products/zipy/reviews)
  Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? \> Understand user behaviour to avoid churn \> Monitor live users and real time errors to get actionable insights \> Reduce time to resolve JS and API errors with inbuilt dev tools \> Collaborate with your team members on customer experience problems \> Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? \> Bring down TTR by 50% and save your support and development team’s debugging time \> Reduce customer churn by proactively fixing their problems \> Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 51

**User Satisfaction Scores:**

- **Behavioral Analysis:** 10.0/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Alerts:** 9.7/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Zipy](https://www.g2.com/sellers/zipy)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/zipyai/ (16 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 67% Small-Business, 22% Mid-Market


#### Pros & Cons

**Pros:**

- Insights (9 reviews)
- Session Replay (9 reviews)
- Ease of Use (8 reviews)
- Issue Detection (6 reviews)
- Tracking (6 reviews)

**Cons:**

- Session Issues (4 reviews)
- Session Management (4 reviews)
- Error Handling (3 reviews)
- Missing Features (3 reviews)
- Slow Loading (3 reviews)

### 14. [Catchpoint](https://www.g2.com/products/catchpoint/reviews)
  The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences. Offering Internet Synthetics, RUM, BGP, Heartbeat Monitoring, Distributed Tracing, and performance optimization with high-fidelity data and flexible visualizations, Catchpoint is powered by the world’s largest active agent network to provide real-world user experience visibility and internet stack insights that complement Application Performance Monitoring (APM) to give IT Ops team instant awareness of incidents, root cause insights, and quick resolution.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 109

**User Satisfaction Scores:**

- **Behavioral Analysis:** 8.6/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.3/10 (Category avg: 9.0/10)
- **Alerts:** 9.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor)
- **Company Website:** https://www.logicmonitor.com/
- **Year Founded:** 2007
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @logicmonitor (12,464 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1165219/ (1,249 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 65% Enterprise, 22% Mid-Market


#### Pros & Cons

**Pros:**

- Issue Detection (6 reviews)
- Monitoring (5 reviews)
- Customer Support (4 reviews)
- Alerting Features (3 reviews)
- Alerting Systems (3 reviews)

**Cons:**

- Expensive (4 reviews)
- Difficult Learning (3 reviews)
- Learning Curve (3 reviews)
- Pricing Issues (3 reviews)
- Complex Configuration (2 reviews)

### 15. [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews)
  Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 79

**User Satisfaction Scores:**

- **Behavioral Analysis:** 9.4/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Alerts:** 9.4/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco (721,419 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,742 employees on LinkedIn®)
- **Ownership:** NASDAQ:CSCO

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Networking
  - **Company Size:** 79% Enterprise, 13% Mid-Market


#### Pros & Cons

**Pros:**

- Features (2 reviews)
- Insights (2 reviews)
- Issue Detection (2 reviews)
- Monitoring (2 reviews)
- Reliability (2 reviews)

**Cons:**

- Complex Configuration (2 reviews)
- Complex Interface (1 reviews)
- Complex Setup (1 reviews)
- Configuration Difficulties (1 reviews)
- Difficult Learning (1 reviews)

### 16. [Hotjar](https://www.g2.com/products/hotjar/reviews)
  Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 328

**User Satisfaction Scores:**

- **Behavioral Analysis:** 9.0/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.0/10 (Category avg: 9.0/10)
- **Alerts:** 8.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Contentsquare](https://www.g2.com/sellers/contentsquare)
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @Contentsquare (6,563 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2566485/ (1,723 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Product Manager, Digital Marketing Specialist
  - **Top Industries:** Marketing and Advertising, Computer Software
  - **Company Size:** 52% Small-Business, 37% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (13 reviews)
- Features (11 reviews)
- Heatmaps (10 reviews)
- Helpful (10 reviews)
- Session Replay (10 reviews)

**Cons:**

- Expensive (4 reviews)
- Limitations (4 reviews)
- Recording Issues (4 reviews)
- Difficult Filtering (3 reviews)
- Filtering Issues (3 reviews)

### 17. [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews)
  Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the observability space and simplifying the challenge of digital transformation for the world’s largest enterprises. In this era of unprecedented digital growth, the AppDynamics Business Observability Platform transforms organizations faster by providing business context deep into the technology stack, aligning teams around shared priorities, and enabling technologists to act with confidence and control. AppDynamics has been recognized by Gartner as a leader in the APM market for more than eight years and was positioned highest in ‘ability to execute’ in Gartner’s 2021 Magic Quadrant Report for APM.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 335

**User Satisfaction Scores:**

- **Behavioral Analysis:** 7.6/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.9/10 (Category avg: 9.0/10)
- **Alerts:** 9.1/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco (721,419 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,742 employees on LinkedIn®)
- **Ownership:** NASDAQ:CSCO

**Reviewer Demographics:**
  - **Who Uses This:** Senior Software Engineer, Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 58% Enterprise, 35% Mid-Market


#### Pros & Cons

**Pros:**

- Automation (1 reviews)
- Cloud Services (1 reviews)
- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)
- Integrations (1 reviews)

**Cons:**

- Billing Issues (1 reviews)
- Expensive (1 reviews)
- Inefficient Alert System (1 reviews)
- Poor Customer Support (1 reviews)
- Pricing Issues (1 reviews)

### 18. [Noibu](https://www.g2.com/products/noibu-noibu/reviews)
  Noibu is the leading ecommerce analytics & monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. ➡️ Issue detection & alerts. Automatically detect every conversion-blocking issue, and prioritize what to fix with AI and expert verification. ➡️ Session replay. See friction through the eyes of your customer, pinpoint frustration signals, and trace blockers to their root cause. ➡️ Performance monitoring. Track trends in site speed, interactivity, and visual stability with real user data, and quantify the cost of slowdowns. ➡️ Complete technical details. Pinpoint the root cause of issues and friction with detailed stack traces, HTTP request & response data, browser and OS breakdowns, page lifecycle events, and more. ➡️ Release monitoring. Automatically track how every deployment affects errors, performance, and site health to validate impact quickly and ship with confidence. ➡️ Page analysis. See where customers click, how they engage, and what converts them with heat maps, scroll maps, and page-level diagnostics. ➡️ Seamless ecommerce workflow integrations. Connect Noibu to Jira, GitHub, GitLab, Jenkins, Slack, and more to accelerate team workflows and resolution. Noibu is trusted by some of the world’s biggest ecommerce brands across the globe.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 50

**User Satisfaction Scores:**

- **Behavioral Analysis:** 7.5/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.0/10 (Category avg: 9.0/10)
- **Alerts:** 8.6/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Noibu](https://www.g2.com/sellers/noibu)
- **Year Founded:** 2017
- **HQ Location:** Ottawa, Ontario
- **LinkedIn® Page:** https://www.linkedin.com/company/noibu/ (102 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail
  - **Company Size:** 58% Mid-Market, 30% Small-Business


#### Pros & Cons

**Pros:**

- Customer Support (2 reviews)
- Ease of Use (2 reviews)
- Customer Focused (1 reviews)
- Dashboard Usability (1 reviews)
- Ease of Learning (1 reviews)

**Cons:**

- Limitations (1 reviews)
- Limited Analytics (1 reviews)
- Limited Functionality (1 reviews)

### 19. [Splunk APM](https://www.g2.com/products/splunk-apm/reviews)
  Splunk APM is critical to help provide visibility and context into your apps and services as your environment scales. Splunk APM provides the most advanced solution for engineers who build and troubleshoot modern applications; with full fidelity trace analysis to provide context across complex cloud and microservice environments, AI directed troubleshooting and high cardinality to identify and resolve problems faster, AlwaysOn Profiling to provide code level visibility of service bottlenecks, and OpenTelemetry standardization to provide greater flexibility and control as you embrace new technologies and processes.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 17

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco (721,419 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,742 employees on LinkedIn®)
- **Ownership:** NASDAQ:CSCO

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 70% Enterprise, 20% Mid-Market


### 20. [Martello Vantage DX](https://www.g2.com/products/martello-vantage-dx/reviews)
  Martello Vantage DX is the only Experience Management Solution purpose-built for Microsoft Teams and Office 365. IS MICROSOFT TEAMS DOWN? Know instantly which users are impacted, in which locations and who is responsible. Vantage DX transforms Microsoft Teams call performance data into monitoring insights. This allows you to detect, alert, and help prioritize all Teams issues. Whether at the user, location, network or tenant level. UNDERSTAND IN SECONDS THE ROOT CAUSE OF A MICROSOFT TEAMS OR MICROSOFT 365 ISSUE Martello Vantage DX constantly analyzes network quality from end-to-end, between your critical locations and users and Microsoft cloud services. This allows you to pinpoint exactly where any latency is introduced and who owns a Teams, SharePoint, OneDrive, Exchange, or Office Web app network quality issue. DETECT PERFORMANCE PROBLEMS IN REAL-TIME AND PREVENT ANY SERVICE DISRUPTIONS Martello Vantage DX immediately detects any Microsoft Teams slowness and Microsoft 365 service issues, giving you the information you need to fix these problems before they affect your business productivity. Synthetic transactions tests the entire set of Microsoft Modern Workplace features – including Teams, OneDrive, Exchange, SharePoint, Office Web Apps, Azure AD Connect, ADFS and more – on a 24/7 basis, from all your critical locations. MAXIMIZE OFFICE 365 AND MICROSOFT TEAMS ROI - Reduce mean time to repair (MTTR) and associated costs for any Microsoft 365 issue - Increase business productivity by ensuring the best quality of service - Lower total cost of ownership (TCO) while increasing user satisfaction


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Behavioral Analysis:** 9.2/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.2/10 (Category avg: 9.0/10)
- **Alerts:** 7.5/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Martello](https://www.g2.com/sellers/martello)
- **Company Website:** https://martellotech.com/
- **Year Founded:** 2009
- **HQ Location:** Ottawa, CA
- **Twitter:** @MartelloTech (1,239 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/martello-technologies/ (60 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 70% Mid-Market, 30% Enterprise


#### Pros & Cons

**Pros:**

- Implementation Ease (4 reviews)
- Monitoring (4 reviews)
- Customer Support (3 reviews)
- Easy Integrations (3 reviews)
- Detailed Analysis (2 reviews)

**Cons:**

- Data Management (1 reviews)
- Expensive (1 reviews)
- Learning Curve (1 reviews)

### 21. [VWO Insights - Web](https://www.g2.com/products/vwo-insights-web/reviews)
  Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in your website visitors' purchase journeys. VWO Insights - Web stands apart as the only visitor behavior analytics solution in the market that offers a connected view of visitor behavior analytics, capturing the complete journey of website users. This unique capability allows businesses to access session recordings of every user visit, providing unprecedented insight into visitor interactions. Additionally, VWO Web Insights encompasses of four powerful tools – heatmaps, session recordings, surveys, and form field analytics – into a single, cohesive product. Our advanced segmentation filters let you hone in on specific user groups by device type, operating system, geography, user status (new or returning), language, and more. Custom event filters give you the power to track and analyze visitor actions during key moments in your website, providing the context you need to optimize the visitor experience. These insights drive informed decision-making, ultimately reducing churn and lifting conversion rates. Privacy is paramount; we ensure your data collection complies with GDPR, SOC2, and other privacy standards. Learn about our privacy practices at VWO Privacy Principles - https://vwo.com/compliance/privacy-principles/


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 61

**User Satisfaction Scores:**

- **Behavioral Analysis:** 8.3/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.3/10 (Category avg: 9.0/10)
- **Alerts:** 8.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Wingify](https://www.g2.com/sellers/wingify)
- **Year Founded:** 2010
- **HQ Location:** New Delhi
- **Twitter:** @wingify (7,342 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1775796/ (465 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Marketing and Advertising, Internet
  - **Company Size:** 53% Mid-Market, 32% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Features (2 reviews)
- AI Integration (1 reviews)
- Analytics (1 reviews)
- Automation (1 reviews)

**Cons:**

- Limited Features (2 reviews)
- Complexity Issues (1 reviews)
- Customization Difficulty (1 reviews)
- Expensive (1 reviews)
- Filtering Issues (1 reviews)

### 22. [Raygun](https://www.g2.com/products/raygun/reviews)
  Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces actionable, customer-centric insights across your entire tech stack. Monitor and improve software quality and performance to deliver fast, error-free experiences that delight your customers and grow your business. Raygun's products cover three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Crash Reporting - Fix bugs with greater speed and accuracy. Go straight to the root cause of crashes and errors with granular diagnostics right down to the line of code. Replicate and resolve issues faster, improve reliability, and free up time for more meaningful work. Real User Monitoring - Deliver flawless software experiences. Understand your customer's digital experience with real-user insights you can trust across every user, session, and device. Monitor error and performance trends in real-time and proactively address business-critical issues before they impact your customers — and your revenue. APM - Out of this world application performance monitoring. Get unrivaled visibility into server-side performance. Uncover detailed, code-level insights into server-side performance with a comprehensive session trace breakdown that tells you exactly how your code executed, down to the millisecond. Raygun is the fastest way to improve your customers' digital experience. Try it for free today!


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 122

**User Satisfaction Scores:**

- **Behavioral Analysis:** 8.1/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.4/10 (Category avg: 9.0/10)
- **Alerts:** 8.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Raygun](https://www.g2.com/sellers/raygun)
- **Year Founded:** 2007
- **HQ Location:** Wellington, New Zealand
- **Twitter:** @raygunio (2,882 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2545833/ (20 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 55% Small-Business, 37% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (2 reviews)
- Issue Detection (1 reviews)
- Issue Identification (1 reviews)
- Navigation Ease (1 reviews)
- Problem Solving (1 reviews)

**Cons:**

- Error Handling (1 reviews)
- Error Management (1 reviews)
- Filtering Issues (1 reviews)
- Inefficient Search Functionality (1 reviews)
- Search Difficulty (1 reviews)

### 23. [Germain UX](https://www.g2.com/products/germain-ux/reviews)
  Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience issues or drop off, finds where users spend precious time, identifies visitors' interests, and allows users to provide their feedback (NPS). Plus, our expert help is included at a fraction of your current cost – guaranteed.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 66

**User Satisfaction Scores:**

- **Behavioral Analysis:** 9.2/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.2/10 (Category avg: 9.0/10)
- **Alerts:** 9.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Germain UX](https://www.g2.com/sellers/germain-ux)
- **Company Website:** https://Germainux.com
- **Year Founded:** 2006
- **HQ Location:** San Francisco, CA
- **Twitter:** @GermainUX (182 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/germain-ux/ (28 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 82% Small-Business, 15% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (3 reviews)
- Ease of Use (3 reviews)
- Insights (2 reviews)
- User Behavior Tracking (2 reviews)
- User Interface (2 reviews)

**Cons:**

- Display Issues (1 reviews)
- Incomplete Data (1 reviews)
- Lack of Information (1 reviews)
- Limited Language Support (1 reviews)
- Limited Opportunities (1 reviews)

### 24. [Insightech](https://www.g2.com/products/insightech/reviews)
  Insightech provides digital teams with clear digital experience insights unhindered by sampled or incomplete data. With Insightech you get all the tools to do thorough marketing reporting, page content analysis, conversion funnel optimisation and website re-platforming in one easy-to-install and run solution. Benefit from dedicated APAC region support, in-person training, workshops and webinars to ensure continued success as you advance your organisation's experience analytics capability.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 20

**User Satisfaction Scores:**

- **Behavioral Analysis:** 8.6/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.3/10 (Category avg: 9.0/10)
- **Alerts:** 7.2/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Insightech](https://www.g2.com/sellers/insightech)
- **Year Founded:** 2019
- **HQ Location:** Sydney, NSW
- **Twitter:** @insightech_com (1,215 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18022351 (16 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 55% Mid-Market, 25% Enterprise


#### Pros & Cons

**Pros:**

- Analytics (3 reviews)
- Customer Support (3 reviews)
- Customer Understanding (3 reviews)
- Ease of Use (3 reviews)
- Filtering Options (3 reviews)

**Cons:**

- Dashboard Issues (1 reviews)
- Data Inaccuracy (1 reviews)
- Data Loss (1 reviews)
- Difficult Usability (1 reviews)
- Inadequate Tracking (1 reviews)

### 25. [Panelbear](https://www.g2.com/products/panelbear/reviews)
  Deliver an amazing experience to your website visitors. Get real time traffic insights, performance monitoring, and powerful alerting integrations - all in one tool.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Behavioral Analysis:** 9.2/10 (Category avg: 8.3/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Alerts:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Cronitor](https://www.g2.com/sellers/cronitor)
- **HQ Location:** San Francisco, US
- **Twitter:** @cronitorio (688 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cronitor/ (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 80% Small-Business, 20% Mid-Market




## Parent Category

[IT Management Software](https://www.g2.com/categories/it-management)



## Related Categories

- [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)
- [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring)
- [Observability Software](https://www.g2.com/categories/observability-software)