Good support for standards and a well designed API. Very stable and performant. Good enterprise features including clustering/failover. Once configured properly, the software works very well. Review collected by and hosted on G2.com.

OAuth connection configurations can be confusing, the way in which attribute contracts are fulfilled can be a little difficult to understance. The documentation on the site often has dead internal links. Review collected by and hosted on G2.com.

Compared to implementing a SAML integration to integrate with an IDP, Ping makes configuring authentication way simpler. Depending on what you're trying to accomplish you can have an application up and running using Ping in a matter of minutes.

The abstractions around applications and connections make integrating with a third party easy. Review collected by and hosted on G2.com.

The UI/UX leaves a little to be desired, navigating the process of configuring your application or accomplishing support tasks can be a little difficult. The documentation is decent, and support is always willing to help.

Notifications and events would be nice to have (cert's expiring, etc).

A more "logical" view on Connections and Applications would be incredibly useful when dealing with multiple applications with different connections. Review collected by and hosted on G2.com.

It's pretty easy to use once you understand how it works. I've never experienced down time while trying to access Ping Identity. Review collected by and hosted on G2.com.

I don't like how the communication at the API layer is based on changing the content type instead of using a standard RESTful API. To me this seems like some kind of security by obscurity. I don't think that it is, but this method was not intuitive for me to learn. Review collected by and hosted on G2.com.

Ping provides clients with easy methods for MFA. We set up several clients with various methods of using MFA including app, email, and SMS. Clients like the options.

From an administrative view: PingFed, once configured, requires a little training on the deep selection of menus. System administration to add IDP or SP adapters using the partner library is so smooth.

PingOne administration takes very little effort in order to configure and is very intuitive. Review collected by and hosted on G2.com.

The initial set up can be complex. We are utilizing 5 servers for redundancy and it took a little to figure out the environment with support.

Sometimes documentation can be difficult to find. Review collected by and hosted on G2.com.

PingFederate is very easy to setup, configure and establish federation with other identity providers seamlessly. Review collected by and hosted on G2.com.

None. We ran into couple of minor issues when implementing PingFederate disaster recovery solution, but the support team is very professional enough to step in and helped us along the way. Review collected by and hosted on G2.com.

We are currently in the process of replacing our existing physical token vendor with a Multi-Factor authentication solution from Ping Identity. The ability to use PingID push MFA was a requirement with the recent cases of Smishing (SMS Phishing) being conducted by bad actors. Another benefit is that we no longer have to deal with distribution of physical token devices and expiring tokens. Review collected by and hosted on G2.com.

In some rare cases, the user receives a timeout message from the app and is unable to authenticate (possible due to bad cellular coverage), otherwise it as been a smooth rollout. Review collected by and hosted on G2.com.

I like that I could purchase the Workforce360 bundle and get all the products I needed without having to get add-on after add-on Review collected by and hosted on G2.com.

PingFederate is extremely complex. It really needs a deep understanding to leverage all of its features and there is no "simple" mode. Review collected by and hosted on G2.com.

Ping Identity products are easy to install, really fast and stable Review collected by and hosted on G2.com.

Ping Identity documentation needs improvement as it's not the best to search on it Review collected by and hosted on G2.com.

Have been using Ping products including Pingone, Pingfederate. Great products & easy to administer Review collected by and hosted on G2.com.

Currently we use on-prem solutions but would like to consider to move to cloud offering Review collected by and hosted on G2.com.

Integration is seamless, easy deployment on production Review collected by and hosted on G2.com.

Delay in security, like Ping Fed, have v2 version of reCaptcha & v3 is still in pipeline Review collected by and hosted on G2.com.