---
title: Ping Identity Reviews
meta_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 124 reviews by the users' company size, role or industry
  to find out how Ping Identity works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 124
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---


# Ping Identity Reviews
**Vendor:** Ping Identity  
**Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 124
## About Ping Identity
Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform&#39;s SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management.



## Ping Identity Pros & Cons
**What users like:**

- Users value the **responsive customer management** in Ping Identity, appreciating the ease of configuration and collaboration. (2 reviews)
- Users appreciate the **ease of use** of Ping Identity, finding it simple to configure and manage applications. (2 reviews)
- Users appreciate the **adaptability** of Ping Identity, enjoying seamless app configuration and management experiences. (1 reviews)
- Users value the **easy app configuration and management** capabilities in Ping Identity, enhancing their maintenance experience. (1 reviews)
- Users appreciate the **responsive customer support** of Ping Identity, highlighting their willingness to listen and collaborate effectively. (1 reviews)
- Customizability (1 reviews)
- Data Management (1 reviews)
- Device Management (1 reviews)
- Ease of Configuration (1 reviews)
- Ease of Management (1 reviews)

**What users dislike:**

- Users find the **limited features** of Ping Identity restrictive, particularly in terms of customization and ease of setup. (2 reviews)
- Users find **authentication issues** with Ping Identity, especially regarding confusion in setup and maintenance of OAuth/OIDC. (1 reviews)
- Users find the **complex administration** of Ping Identity challenging, noting confusion in setup and maintenance. (1 reviews)
- Users find the **complex setup** of Ping Identity confusing, affecting the ease of using its features. (1 reviews)
- Users find the **interface confusing** , making setup and maintenance of Ping Identity challenging and frustrating. (1 reviews)
- Users find the **confusing setup** of Ping Identity&#39;s OAuth/OIDC makes it challenging to utilize effectively. (1 reviews)
- Integration Difficulty (1 reviews)
- Lack of Features (1 reviews)
- Limited Compatibility (1 reviews)
- Limited OS Compatibility (1 reviews)


## Ping Identity Discussions
  - [How has Ping Identity supported your identity and access management, and what challenges have you faced?](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced)
  - [What is Ping Identity used for?](https://www.g2.com/discussions/what-is-ping-identity-used-for)
  - [tay safe. Use 2FA.](https://www.g2.com/discussions/34109-tay-safe-use-2fa) - 2 upvotes

- [View Ping Identity pricing details and edition comparison](https://www.g2.com/products/ping-identity/reviews?page=5&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A38%3A15+-0500&secure%5Bsession_id%5D=b1094425-1484-4f28-ab88-6028227f9c0a&secure%5Btoken%5D=adbb7578d04f43c1fb6184d290f5c0c862a5e7eb09fc9ced5ecd59d517f66912&format=llm_user)
## Ping Identity Integrations
  - [Channels](https://www.g2.com/products/channels/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [PingAccess](https://www.g2.com/products/pingaccess/reviews)
  - [PingFederate](https://www.g2.com/products/ping-identity-pingfederate/reviews)
  - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews)
  - [PingOne for Workforce](https://www.g2.com/products/pingone-for-workforce/reviews)
  - [RSA Identity Governance and Lifecycle](https://www.g2.com/products/rsa-identity-governance-and-lifecycle/reviews)
  - [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews)
  - [Zscaler Private Access](https://www.g2.com/products/zscaler-private-access/reviews)

## Ping Identity Features
**Additional Functionality**
- Generative AI
- AI Copilot
- Access Controls/Permissions
- Active Directory Integration
- Multiple User Accounts
- Data Verification
- Access Management
- Activity Dashboard
- Secure Data Storage
- Data Security
- Biometrics
- HIPAA Compliant
- SSL Security
- Alerts/Notifications
- API
- Data Synchronization
- Secure Login
- Policy Management
- User Management
- Real-Time Data
- Password Management
- Self Service Portal
- Reporting/Analytics
- Employee Onboarding
- Activity Tracking
- Audit Trail
- Compliance Management
- Credential Management
- Third-Party Integrations
- Workflow Management

**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**Authentication Options**
- Authentication User experience
- Supports Required Authentication systems
- Multi-Factor Authentication
- Supports Required Authentication Methods/Protocols
- Federation/SAML support (idp)
- Federation/SAML support (sp)
- Two-Factor Authentication
- Authentication

**Authentication type**
- SMS-Based
- Voice-Based Telephony
- Email-Based
- Hardware Token-Based
- Software Token
- Biometric Factor
- Mobile-Push
- Risk-Based Authentication
- Knowledge-Based Authentication
- Two-Factor Authentication
- Mobile Authentication

**Administration**
- Bi-Directional Identity Synchronization
- Policy Management
- Cloud Directory
- Application Integrations
- Password Synchronization
- Password Management
- Credential Management
- Password Policies

**Administration**
- Policy, User, and Role Management
- Approval Workflows
- Automated Provisioning
- Bulk Changes
- Centralized Management
- Self-Service Access Requests
- Configurable Workflow
- User Management
- User Session Management
- Password Management
- Workflow Management
- Policy Management
- Access Management
- Endpoint Management

**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking
- Access Management
- Two-Factor Authentication

**Functionality**
- FIDO2-compliant
- Works with hardware security keys
- Multiple authentication methods
- Offline or no-phone solution

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication
- Two-Factor Authentication

**Access Control Types**
- Endpoint access
- Local Access
- Remote Access
- Partner Access
- Supports BYOD users

**Functionality**
- Multi-Device Sync
- Backup

**Functionality**
- Multi-Factor Authentication
- Single Sign-On
- BYOD support
- Password Vault
- Centralized management
- Role-based security
- Live notifications
- Live session recording & playback
- Hide passwords
- Temporary, time-limited privilege
- Compliance Management
- Remote Monitoring & Management
- Credential Management
- Incident Management
- Alerts/Notifications
- Real-Time Notifications
- Network Security
- Multi-Factor Authentication

** Type**
- On-premises solution
- Cloud-solution

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**Administration**
- Ease of installation on server
- Password Policy Enforcement
- Administration Console
- Ease of connecting applications
- Self Service Password Administration
- Single Sign On

**Monitoring**
- Audit Logging
- Activity Logging
- Anomaly Detection

** Reporting**
- Activity Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export
- Ad hoc Reporting
- Role-Based Permissions
- Real-Time Reporting

**Implementation**
- Easy Setup
- Mobile SDK
- Web SDK

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**Additional Functionality**
- Credential Management
- Active Directory Integration
- Activity Dashboard
- Remote Access/Control
- Compliance Management
- Audit Management
- Social Sign On
- Secure Login
- Real-Time Monitoring
- API
- Access Management
- Third-Party Integrations
- Event Logs
- Role-Based Permissions
- Policy Management
- Reporting & Statistics
- Fraud Detection
- Access Controls/Permissions
- Member Accounts
- Real-Time Notifications
- AI Copilot
- Generative AI
- Customizable Branding
- Alerts/Notifications
- Secure Data Storage
- Single Sign On
- Real-Time Analytics
- Data Verification
- Biometrics
- Multiple User Accounts
- Workflow Management
- Activity Tracking
- User Management
- Risk Alerts
- Self Service Portal
- Password Management
- Push Notifications
- Access Control
- Email Alerts
- Data Security
- Reporting/Analytics
- Knowledge Base Management
- Monitoring
- Multiple Authentication Methods

**Platform**
- Multiple Operating system support
- Multi-Domain Support
- Cross Browser support
- Fail over protection
- Reporting
- Auditing
- Third Party Web Services support

**Reporting**
- Audit log
- Reporting
- Event Logs

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

**Additional Functionality**
- Real-Time Notifications
- Access Certification
- Behavioral Analytics
- Self Service Portal
- Generative AI
- Multiple Authentication Methods
- User Provisioning
- Data Security
- Reporting/Analytics
- Single Sign On
- Automatic User/Device Recognition
- Unified Directory
- Self-Service Access Request
- AI Copilot

**Additional Functionality**
- Role-Based Permissions
- Audit Trail
- Approval Process Control
- Security Auditing
- Activity Tracking
- Data Verification
- Reporting/Analytics
- Activity Dashboard
- Secure Data Storage
- Third-Party Integrations
- Access Controls/Permissions
- HIPAA Compliant
- Behavioral Analytics
- Application Access Control
- Multiple User Accounts
- PCI Compliance
- API
- User Activity Monitoring
- Device Auto Discovery
- Generative AI
- Network Monitoring
- AI Copilot
- Real-Time Monitoring
- Threat Intelligence

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management
- Member Accounts
- User Management
- Multiple User Accounts

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

**Additional Functionality**
- Secure Data Storage
- User Defined Attributes
- Third-Party Integrations
- Reporting/Analytics
- Audit Trail
- Automated Scheduling
- Active Directory Integration
- Secure Login
- Real-Time Notifications
- Event Logs
- Activity Dashboard
- Generative AI
- Risk Assessment
- Self Service Portal
- Data Verification
- Customizable Templates
- Biometrics
- Security Auditing
- AI Copilot
- Real-Time Data
- Reporting & Statistics
- Monitoring
- HIPAA Compliant
- Real-Time Monitoring
- Customizable Reports
- Risk Analysis

## Top Ping Identity Alternatives
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (502 reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (274 reviews)

