--- title: Ping Identity Reviews meta\_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 124 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 124 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### Ping Identity Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **responsive customer management** in Ping Identity, appreciating the ease of configuration and collaboration. [(2 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2093477&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Ping Identity, finding it simple to configure and manage applications. [(2 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=1308261&qs=pros-and-cons#reviews) Users appreciate the **adaptability** of Ping Identity, enjoying seamless app configuration and management experiences. [(1 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2507999&qs=pros-and-cons#reviews) Users value the **easy app configuration and management** capabilities in Ping Identity, enhancing their maintenance experience. [(1 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2508008&qs=pros-and-cons#reviews) Users appreciate the **responsive customer support** of Ping Identity, highlighting their willingness to listen and collaborate effectively. [(1 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2093500&qs=pros-and-cons#reviews) Users find the **limited features** of Ping Identity restrictive, particularly in terms of customization and ease of setup. [(2 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2093526&qs=pros-and-cons#reviews) Users find **authentication issues** with Ping Identity, especially regarding confusion in setup and maintenance of OAuth/OIDC. [(1 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2093493&qs=pros-and-cons#reviews) Users find the **complex administration** of Ping Identity challenging, noting confusion in setup and maintenance. [(1 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=1307941&qs=pros-and-cons#reviews) Users find the **complex setup** of Ping Identity confusing, affecting the ease of using its features. [(1 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=1308356&qs=pros-and-cons#reviews) Users find the **interface confusing** , making setup and maintenance of Ping Identity challenging and frustrating. [(1 mentions)](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=1307985&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Ping Identity ##### 1. Customer Management Users value the **responsive customer management** in Ping Identity, appreciating the ease of configuration and collaboration. [ See 2 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2093477&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Sr. Manager of Advanced Authentication" What do you like about Ping Identity? Identity products keep pace with needs. Listen to customers. Good people, easy to work with. Play nice with other vendors. ![Aditya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya J.") AJ Aditya J. Enterprise (\> 1000 emp.) 4.5/5 "Ping Identity Solutions must better than options" What do you like about Ping Identity? The liked the way to configure any apps, manage them too and to maintain those. ##### 2. Ease of Use Users appreciate the **ease of use** of Ping Identity, finding it simple to configure and manage applications. [ See 2 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=1308261&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Sr. Manager of Advanced Authentication" What do you like about Ping Identity? Identity products keep pace with needs. Listen to customers. Good people, easy to work with. Play nice with other vendors. ![Aditya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya J.") AJ Aditya J. Enterprise (\> 1000 emp.) 4.5/5 "Ping Identity Solutions must better than options" What do you like about Ping Identity? The liked the way to configure any apps, manage them too and to maintain those. ##### 3. Adaptability Users appreciate the **adaptability** of Ping Identity, enjoying seamless app configuration and management experiences. [ See 1 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2507999&qs=pros-and-cons#reviews) See Related User Reviews ![Aditya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya J.") AJ Aditya J. Enterprise (\> 1000 emp.) 4.5/5 "Ping Identity Solutions must better than options" What do you like about Ping Identity? The liked the way to configure any apps, manage them too and to maintain those. ##### 4. Administration Management Users value the **easy app configuration and management** capabilities in Ping Identity, enhancing their maintenance experience. [ See 1 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2508008&qs=pros-and-cons#reviews) See Related User Reviews ![Aditya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya J.") AJ Aditya J. Enterprise (\> 1000 emp.) 4.5/5 "Ping Identity Solutions must better than options" What do you like about Ping Identity? The liked the way to configure any apps, manage them too and to maintain those. ##### 5. Customer Support Users appreciate the **responsive customer support** of Ping Identity, highlighting their willingness to listen and collaborate effectively. [ See 1 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2093500&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Sr. Manager of Advanced Authentication" What do you like about Ping Identity? Identity products keep pace with needs. Listen to customers. Good people, easy to work with. Play nice with other vendors. ### 5 Cons or Disadvantages of Ping Identity ##### 1. Limited Features Users find the **limited features** of Ping Identity restrictive, particularly in terms of customization and ease of setup. [ See 2 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2093526&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Sr. Manager of Advanced Authentication" What do you dislike about Ping Identity? Lagging behind in adaptive authentication for a few years, but that is changing. PingFed OAuth/OIDC implementation could be better. It is highly flexi ![Aditya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya J.") AJ Aditya J. Enterprise (\> 1000 emp.) 4.5/5 "Ping Identity Solutions must better than options" What do you dislike about Ping Identity? There is certain limitations of using this. For OIDC connections, there is no extended properties feature is available to add custom attribute directl ##### 2. Authentication Issues Users find **authentication issues** with Ping Identity, especially regarding confusion in setup and maintenance of OAuth/OIDC. [ See 1 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=2093493&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Sr. Manager of Advanced Authentication" What do you dislike about Ping Identity? Lagging behind in adaptive authentication for a few years, but that is changing. PingFed OAuth/OIDC implementation could be better. It is highly flexi ##### 3. Complex Administration Users find the **complex administration** of Ping Identity challenging, noting confusion in setup and maintenance. [ See 1 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=1307941&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Sr. Manager of Advanced Authentication" What do you dislike about Ping Identity? Lagging behind in adaptive authentication for a few years, but that is changing. PingFed OAuth/OIDC implementation could be better. It is highly flexi ##### 4. Complex Setup Users find the **complex setup** of Ping Identity confusing, affecting the ease of using its features. [ See 1 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=1308356&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Sr. Manager of Advanced Authentication" What do you dislike about Ping Identity? Lagging behind in adaptive authentication for a few years, but that is changing. PingFed OAuth/OIDC implementation could be better. It is highly flexi ##### 5. Confusing Interface Users find the **interface confusing** , making setup and maintenance of Ping Identity challenging and frustrating. [ See 1 mentions ](https://www.g2.com/products/ping-identity/reviews?filters%5Bsentiment_snippet%5D=1307985&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Sr. Manager of Advanced Authentication" What do you dislike about Ping Identity? Lagging behind in adaptive authentication for a few years, but that is changing. PingFed OAuth/OIDC implementation could be better. It is highly flexi ![Richard K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard K.") RK Richard K. Enterprise (\> 1000 emp.) 5/6/2026 "Great Security with Professional Demonstrations" 4/5 What do you like best about Ping Identity? I like the good products that Ping Identity offers and the AI focus. The professional and interesting demonstrations and the secure AI are features I appreciate. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? At the last demonstration there could have been more of a focus on the products. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? I use Ping Identity for Identity and Access Management federation, solving federation issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Enterprise (\> 1000 emp.) 5/20/2026 "Easy-to-Use UI with Plenty of Connectors and Decent Ping Support" 4.5/5 What do you like best about Ping Identity? Decent UI, easy to use functionalities, some many connectors to test out multiple features, decent support from Ping. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? We need to purchase multiple modules for multiple functionalities, other than that rest everything is good Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Multiple Identity related in authentication, authorization, a bit of user provisioning as well Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 7/9/2022 "My Experience on PingID" 4.5/5 What do you like best about Ping Identity? One of the best things I like about PingID is the smooth authentication experience there is no need to manually enter codes Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Overall, the experience with Ping Identity is good and stable. One improvement area could be the mobile authentication flow sometimes when the push notification appears and I tap on it, the app does not open properly or respond immediately. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: Best application for MFA Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? We use this to login into the vault and also now started to use this for connecting client VPN too. Review collected by and hosted on G2.com. Show More 5/16/2026 Validated ReviewerIncentivizedSource: G2 invite ![Manish C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish C.") MC Manish C. St product manager Enterprise (\> 1000 emp.) 6/16/2026 "Strong Consumer and Enterprise Identity Capabilities" 5/5 What do you like best about Ping Identity? Consumer identity and enterprise identity Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Lot of saturated field and more competition Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Idp Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 6/17/2026 "Effortless Use with Intuitive UI for MFA and SSO" 5/5 What do you like best about Ping Identity? I like that Ping Identity's UI is easy and simple, making it more accessible. I also found the initial setup to be easy. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Easy to navigate Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? I use Ping Identity for MFA and SSO, solving authorization issues with an easy and simple UI that is accessible. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5/22/2026 "User-friendly SSO for large enterprises" 4.5/5 What do you like best about Ping Identity? I greatly appreciate the user-friendliness of Ping Identity. Particularly important to me are the components PingOne and PingFederation, which I consider essential parts of the system. I also did not find the initial setup complex. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Sign in with Windows Hello for Business directly on the computer Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? I use Ping Identity for SSO login, which enables single sign-on, and I particularly appreciate the user-friendliness. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Lindsey G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsey G.") LG Lindsey G. Agile Business Analyst - Account Opening Enterprise (\> 1000 emp.) 5/21/2026 "Safe, Reliable Customer Login Authentication" 5/5 What do you like best about Ping Identity? Safe authentication for customer login.. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? The way is glitches frequently for Android users Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Safe customer authentication Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") EB Verified User in Banking Enterprise (\> 1000 emp.) 6/16/2026 "Comprehensive Solution That Covers the Gaps" 4.5/5 What do you like best about Ping Identity? Ping offers a comprehensive solution. Fits gaps others may leave uncovered. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Everything is sold separately, looking for one package IDP Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Ping solution covered my workforce and customer identity needs. Review collected by and hosted on G2.com. Show More 6/17/2026 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 4/16/2026 "Easy-to-Use UI, Smooth Integrations, and Simple Troubleshooting" 4.5/5 What do you like best about Ping Identity? Easy to use UI and integrations and also easy troubleshooting on performace. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Downside of Ping is the Pricing and maintaining multiple instances for our on-prem model Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? as a service provider it helped us onboarding to our products for single sign. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 1/3/2024 "Best IAM solution provider." 4.5/5 What do you like best about Ping Identity? One of the most helpfull feature that I found about ping indentity is that it provides multiple soultion to the user for SaaS(Security as a Service), ping identities product like ping federate, ping access, ping directory and ping id are products that I worked on and found them very user friendly for administrator. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? one thing that I don't like about ping identity is that some of there sofware insterface is very complex like ping authorize and ping directory. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? ping idenity provides secure solution for safe gaurding identities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Top-Rated Alternatives [ ![Microsoft Entra ID](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![Cisco Duo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ ![OneLogin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OneLogin") OneLogin 4.4/5(292) ](https://www.g2.com/products/onelogin/reviews) [ View All Alternatives ](https://www.g2.com/products/ping-identity/competitors/alternatives) ##### Categories on G2 [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa) [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)[Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication)[Customer Identity and Access Management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam)[Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Duck Creek Policy vs Guidewire PolicyCenter for a mid-sized carrier evaluating underwriting and rating platforms: which is worth building the core policy administration workflow around long-term?](https://www.g2.com/discussions/duck-creek-policy-vs-guidewire-policycenter-for-a-mid-sized-carrier-evaluating-underwriting-and-rating-platforms-which-is-worth-building-the-core-policy-administration-workflow-around-long-term)[Which equity management platform lets non-finance employees understand their vesting schedules without complex implementation?](https://www.g2.com/discussions/which-equity-management-platform-lets-non-finance-employees-understand-their-vesting-schedules-without-complex-implementation)[Which file recovery software has proven security compliance and data protection features without disrupting existing workflows?](https://www.g2.com/discussions/which-file-recovery-software-has-proven-security-compliance-and-data-protection-features-without-disrupting-existing-workflows) [Which FSM platforms work well for teams that deal with complex multi-step jobs but do not have dedicated IT staff on hand?](https://www.g2.com/discussions/which-fsm-platforms-work-well-for-teams-that-deal-with-complex-multi-step-jobs-but-do-not-have-dedicated-it-staff-on-hand)[What is the top platform for managing medical billing and claims?](https://www.g2.com/discussions/what-is-the-top-platform-for-managing-medical-billing-and-claims)[Pros and Cons Details](https://www.g2.com/products/ping-identity/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)