--- title: Ping Identity Reviews meta\_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 124 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 124 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Ping Identity Reviews & Product Details Visit Website Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management. * * * Product Website Ping Identity Seller [Ping Identity](https://www.g2.com/sellers/ping-identity) Discussions [Ping Identity Community](https://www.g2.com/products/ping-identity/discuss) Languages Supported German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Thai, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Saira Guthrie Show More ## Pricing Pricing provided by Ping Identity. ### Cloud MFA & SSO $3 Per User Per Month [ View More Pricing Information ](https://www.g2.com/products/ping-identity/pricing) ## Ping Identity Integrations (9) What do users say about integrations? Verified by Ping Identity [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Channels ](https://www.g2.com/products/channels/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PingAccess ](https://www.g2.com/products/pingaccess/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PingFederate ](https://www.g2.com/products/ping-identity-pingfederate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PingID ](https://www.g2.com/products/ping-identity-pingid/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PingOne for Workforce ](https://www.g2.com/products/pingone-for-workforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RSA Identity Governance and Lifecycle ](https://www.g2.com/products/rsa-identity-governance-and-lifecycle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zscaler Internet Access ](https://www.g2.com/products/zscaler-internet-access/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zscaler Private Access ](https://www.g2.com/products/zscaler-private-access/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 11/10/2020 "Powerful Identity Security Platform That Is Trusted & Proven" 5/5 What do you like best about Ping Identity? Simplicity and integration, you can have Ping ID up and running quickly and it integrates nicely into virtually all security eco-systems. I also like that it allows for customer facing identity solutions that secures and doesn't complicate their log-ins or experience. Everything with Ping is seamless and powerful. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? There is nothing bad to say about Ping, considering its competitors you get a lot more value and peace of mind knowing that your databases and network is secure. It's hard to say anything bad about Ping because it solves so many problems and simplifies the work for IT teams. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: Evaluate the space and make sure you get a demo or POC from Ping before settling with another vendor. I have no doubts you will find Ping to be the best in this space. Ping is very clean and powerful and allows you to secure your databases and network with ease. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Ping makes it easy to solve identity problems by having a platform that solves all modern pain points. It is trusted by top industries and their team is always available to help with any questions along the way. I like the clean and easy to understand interface. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") ER Verified User in Retail Enterprise (\> 1000 emp.) 11/10/2020 "A tightly Integrated Product built from he ground-up" 4.5/5 What do you like best about Ping Identity? The products are lightweight, containerized, have an API First approach. This makes it very easy to customize or use out of the box depending upon your needs. Very technical support and can help resolve most queries. The best thing was that the product never broke and could chug along as if it never even exists. Very low operational costs because the products sturdiness. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Would have loved to see more Ping Access features to be part of federate. Also lacked some capabilities to expand around FIDO(date info). Risk capabilities were also getting built so we could not fully utilize all features. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: Very powerful product. Evolving with a solid community behind it. The Ping team is always in front of proposing new specs to improve authentication. So customers of Ping do not have to worry about being left behind or feel that they have not got all the features available to them compared to competitive product. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Most common identity problems around OAuth and Federation and having a single solution portfolio. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 9/19/2019 "Ping Identity Products" 4.5/5 What do you like best about Ping Identity? We were using almost nine products from PingIdentity and it's easy to use and scale on the demand. The provided upgrade utility makes upgrades easy to perform. The professional services group from Ping has also been excellent and has been a true partner during implementation and other additional projects. The ability to use PingID push MFA was a requirement with the recent cases of Smishing (SMS Phishing) being conducted by bad actors Review collected by and hosted on G2.com. What do you dislike about Ping Identity? So far I didn't get any issues with PingIdentity products.I don't like how the communication at the API layer is based on changing the content type instead of using a standard RESTful API. To me, this seems like some kind of security by obscurity. We ran into a couple of minor issues when implementing the PingFederate disaster recovery solution, but the support team is very professional enough to step in and helped us along the way. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: We were using almost nine products from PingIdentity and it's easy to use and scale on the demand. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? MFA Single Sign-On Access management Customer Identity and Access Management 'We set up several clients with various methods of using MFA including app, email, and SMS. Clients like the options. From an administrative view: PingFed, once configured, requires a little training on the deep selection of menus. System administration to add IDP or SP adapters using the partner library is so smooth. PingOne administration takes very little effort in order to configure and is very intuitive Review collected by and hosted on G2.com. Show More 8/20/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nathaniel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathaniel G.") NG Nathaniel G. Security Solutions Architect - IAM and PAM Enterprise (\> 1000 emp.) 11/20/2020 "Former Customer, Employee, Partner, Now Customer(again)" 5/5 What do you like best about Ping Identity? Simplicity to get the platform up and running. The level of creativity you leverage to achieve complex goals. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Support site, and documentation. If you find a useful article\document print it as a PDF. Links and content change at break neck pace. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: Generally a great product to work with. Only changes I faced are with documentation\support portal. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Making IAM simple for applications, solving complicated modern day IAM needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Katie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie M.") KM Katie M. Business Development Specialist Enterprise (\> 1000 emp.) 11/16/2020 "Go to Security Solution" 5/5 What do you like best about Ping Identity? I love the mobile app. I used to train employees on using the desktop application to copy and paste their new code for access. I recently started using the app on my phone and watch. Now, with a swipe, I'm authenticated and ready for work. Simple solutions. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? No complaints so far about the PingID solution. Everything that I have used so far has worked brilliantly. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: Start with using the mobile app. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? We have several layers of security in our organization, require every VPN login to have strong levels of authentication. PingID offers that second factor that we need. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mark K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark K.") MK Mark K. Data Security Analyst Enterprise (\> 1000 emp.) 6/3/2020 "A Great Tool for SSO" 4.5/5 What do you like best about Ping Identity? The interface is easy to use and works well without many hiccups. I was handed PingFederate by my company without any experience using federation servers or SSO previously and have grown to like the product more and more as I use it. The documentation has been incredibly useful in helping me get adjusted to a new product. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? The one thing that does bother me using PingFederate is the confusing use of "Done", "Save", and "Next" when you are setting up a configuration. It's not always clear which button you should click for each situation, and I have lost some work by clicking "Save" when I should have clicked "Done". Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Right now PingFederate is our solution for SSO in the organization. This has several benefits such as improving user experience when logging in, streamlining the authentication process, and making it more secure. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Andy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy B.") AB Andy B. Director of Information Technology Enterprise (\> 1000 emp.) 11/10/2020 "One of the BEST SSO\MFA" 4.5/5 What do you like best about Ping Identity? Security with SSO and MFA - Implementing safe and secure ways that allowed our users easy access to our data and applications and not have to remember multiple usernames/passwords. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? When we first implement this, it was NOT a true SaaS solution, we had to host the server in our AWS. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: Great SSO and MFA products Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Not having multiple usernames/passwords to maintain Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/27/2020 "Positive Ping Experience" 5/5 What do you like best about Ping Identity? Ping is easy to use. The interface is is simple and straightforward especially for new users who are getting accustomed to using it. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? The only thing I didn't like was when I needed my phone to swipe for ping access when using my laptop to access my email without the virtual desktop. But this was before I had virtual desktop pre-covid. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: To get it on all devices - it helps with access so you don't only need to rely on your phone to swipe in. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? My problems were already solved using ping identity in the past. Benefits are security which are critical for healthcare workers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite AB Adrian B. Mid-Market (51-1000 emp.) 5/8/2020 "Fast, stable SSO and MFA solutions" 4.5/5 What do you like best about Ping Identity? I like ease of insulation, deployment and management of all ping products. Software comes a single package and deployment/upgrade is lighting fast with very easy rollback Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Ping Identity focuses on the cloud now with two core components PingOne nad PingID only in the cloud, unfortunately not all companies are happy with storing data (customer or employee) in cloud, especially if they have to follow specific regulations with data handling (f.e border restrictions). Product documentation on PingIdenttiy website is not the best, it's hard to navigate in the documents, and sometimes we are having difficulties when we are trying to search for some details. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: That's the great product, i worked on many SSO solutions (competitors like Broadcom Layer7, OKTA, Auth0) and PingIdentity solutions look to me a bit in front. Support provided with the company works well, they are always keen and happy to help with all problems, not only solve but helping with understanding it and mitigate in future. And solution is stable, since deployment we didn't had any technical outage, all is working out of the box, with some tuning and configurations but no negative impact over business. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Ping Identity solved the biggest problem which is many passwords to many sites, now customers can have one single and secure password to access basic applications with possibility to use MFA for more sensitive data/resources. Pass-wordless SSO is the next step which we will be considering and testing, simple QR code on the screen with PingID app looks amazing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Keith L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith L.") KL Keith L. Active Directory System Engineer Enterprise (\> 1000 emp.) 6/19/2019 "Not the same company it used to be, very unfortunate." 0.5/5 What do you like best about Ping Identity? Products are still decent but does not seem to be much innovation anymore and you receive zero support from your account team and when opneing a support case you basically get no answer and the they auto close your tickets without any resolution. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Account teams is awful, professional services team was not great and support is awful, not even worth opening a ticket with them as you basically get no response as it is assigned to employees not in your time zone. Review collected by and hosted on G2.com. Recommendations to others considering Ping Identity: I would highly recommend Ping applications to others who are considering them. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Creating safe and secure ways of accessing SaaS applications and make it easy for your users to not have to have multiple usernames/passwords. Review collected by and hosted on G2.com. Show More 7/10/2020 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Ping Identity? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ping Identity ](https://www.g2.com/products/ping-identity/discussions/new) GU Guest User How has Ping Identity supported your identity and access management, and what challenges have you faced? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced) GU Guest User What is Ping Identity used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ping-identity-used-for) [ View all Discussions ](https://www.g2.com/products/ping-identity/discuss) ## Pricing Options Pricing provided by Ping Identity. ### Cloud MFA & SSO $3 Per User Per Month [ View More Pricing Information ](https://www.g2.com/products/ping-identity/pricing) Ping Identity Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6d0241f849d000763024744ff5901159/okta.png "Product Avatar Image") Okta 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/okta-vs-ping-identity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image") Microsoft Entra ID 4.5/5(912) [ Compare Now ](https://www.g2.com/compare/microsoft-entra-id-vs-ping-identity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_79afe05d7cfced3dad3f9497ab1bbc8d/auth0.png "Product Avatar Image") Auth0 4.3/5(280) [ Compare Now ](https://www.g2.com/compare/auth0-vs-ping-identity) ##### ##### Ping Identity Features Authentication Options Authentication User experience Supports Required Authentication systems Multi-Factor Authentication Access Control Types Local Access Remote Access Administration Ease of installation on server Administration Console Ease of connecting applications Platform Multiple Operating system support Multi-Domain Support Cross Browser support [ View More Features ](https://www.g2.com/products/ping-identity/features) ## 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