--- title: Ping Identity Reviews meta\_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 124 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 124 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Ping Identity Reviews & Product Details Visit Website Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management. * * * Product Website Ping Identity Seller [Ping Identity](https://www.g2.com/sellers/ping-identity) Discussions [Ping Identity Community](https://www.g2.com/products/ping-identity/discuss) Languages Supported German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Thai, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Saira Guthrie Show More ## Pricing Pricing provided by Ping Identity. ### Cloud MFA & SSO $3 Per User Per Month [ View More Pricing Information ](https://www.g2.com/products/ping-identity/pricing) ## Ping Identity Integrations (9) What do users say about integrations? Verified by Ping Identity [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Channels ](https://www.g2.com/products/channels/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PingAccess ](https://www.g2.com/products/pingaccess/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PingFederate ](https://www.g2.com/products/ping-identity-pingfederate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PingID ](https://www.g2.com/products/ping-identity-pingid/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PingOne for Workforce ](https://www.g2.com/products/pingone-for-workforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RSA Identity Governance and Lifecycle ](https://www.g2.com/products/rsa-identity-governance-and-lifecycle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zscaler Internet Access ](https://www.g2.com/products/zscaler-internet-access/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zscaler Private Access ](https://www.g2.com/products/zscaler-private-access/reviews) Show More ![Naveen Kumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naveen Kumar S.") NS Naveen Kumar S. Application Developer Enterprise (\> 1000 emp.) 5/18/2026 "Comprehensive, Stable Authentication Suite That’s Easy to Use" 4.5/5 What do you like best about Ping Identity? Ping AM provides a comprehensive authentication suite that covers all the essential features while still being relatively easy to use. It supports industry-standard authentication protocols and modules, including OAuth, federation, SAML, and more. In production environments, the platform has proven to be highly stable. Ping AM also continues to evolve by adopting emerging technologies such as AI agent identity management, which reflects a clear commitment to staying ahead of industry trends. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Upgrades haven’t been very straightforward for us, especially when deploying the Ping suite on our own cluster using custom images. From what I’ve seen, PingOne (cloud identity) provides a much more seamless experience because upgrades are fully managed. By contrast, our on-prem deployments have caused some challenges during upgrades in the past. That said, the support team has been great at helping us work through those issues and get back on track. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Ping AM, Ping DS, and Ping IDM together serve as our centralized identity and access management solution. Ping AM handles authentication and authorization across our applications, Ping DS provides a reliable and scalable directory service for storing identity data, and Ping IDM manages identity lifecycle operations such as provisioning and synchronization. Together, they help us enforce consistent security policies, support single sign-on (SSO) for a seamless user experience, and integrate with industry-standard protocols like OAuth and federation. By consolidating identity management into a single platform suite, it reduces complexity and ensures secure access control at scale Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Peter B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter B.") PB Peter B. Manager - Access Management Mid-Market (51-1000 emp.) 4/16/2026 "Scalable and Reliable Identity Management at Massive Scale" 5/5 What do you like best about Ping Identity? I really appreciate Ping Identity for its scalability and ability to handle complex identity management processes. It's great with passwordless functionality and excels at protecting applications and APIs at a large scale. It integrates really well with other technologies, especially with the newer capabilities like DaVinci for orchestration and PingCentral, which is a new experience for me. I find its templates extremely valuable as they speed up the process by allowing app owners to manage or change functions easily. Its reliability and ability to solve unique use cases are also big pluses for me. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Sometimes the documentation could be more searchable and detailed. It's not that the documentation is bad, but there are times when there's missing information or it's not detailed enough, especially when looking for working examples. This can be challenging because everyone's unique environments don't necessarily align with out-of-the-box solutions. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? I use Ping Identity for managing identity processes with PAM and IGA integration globally, solving complex user journeys due to segregated identity types at scale. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 5/27/2026 "Unmatched Stability and Seamless Integration" 5/5 What do you like best about Ping Identity? I find Ping Identity's system to be unbelievably stable and capable. It's impressively deployed in our own Kubernetes cluster along with cloud services, which really delivers an exceptional time to value. I appreciate the configurability from the software and the speed with the services. The risk-based access control and stability were key reasons for us to switch from Keycloak and OpenSAML. The initial setup was very easy, almost plug and play, although we needed to do a little work to make it function in our Kubernetes cluster. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? There is a limited amount of marketing and understanding regarding the solution stack in the market. Therefore integration partners will say 'we cannot do it' as their documentation does not mention it. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? I use Ping Identity for risk-based authentication, seamlessly managing access and credentials, providing stability and comprehensive configurability, delivering exceptional time to value. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Mark N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark N.") MN Mark N. Program Manager - Digital and Channels Enterprise (\> 1000 emp.) 4/16/2026 "Hong Kong Jockey Club CIAM Implementation" 4.5/5 What do you like best about Ping Identity? The working relationship, once established, was very productive. The two organisations worked together to address specific issues related to Hong Kong e.g. Features of Asian handset types, performance issues required by HKJC on race days etc. Integration with various digital channels was relatively straight forward. UI / UX provided a much improved customer experience. When needed support was given promptly and at the right time. Regular communication with the customer support team and Professional Services was invaluable. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Development team appears to be largely US based so this means communication needs to be carefully managed. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? We had clock skew issues that impacted device binding. These have since been resolved. I understand cloud coverage was based out of Singapore, Hong Kong has subsequently been added. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/12/2026 "Ping Identity Simplifies Secure Identity, Authentication, and Authorization" 5/5 What do you like best about Ping Identity? Ping Identity is an Identity and access management platform. The best about Ping Identity is it simplify the task of securely managing the identities, authentication and authorization. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Deployment takes time and configuring identity solution for enterprise takes longer than a year to make them into live completely Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? The problem that Ping Identity solving for me is creation of identity access and resolving the issues in it and successfully making it live in 9 months Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: G2 invite ![Josh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh S.") JS Josh S. IAM Engineering Consultant Enterprise (\> 1000 emp.) 6/17/2026 "Ping, it just works!" 5/5 What do you like best about Ping Identity? The ease of plugging a multitude of different multi-factor devices into its individual solutions makes it straightforward to support a wide variety of device authentication needs across our enterprise. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Most of my dislikes have to do with bring your own telephony rollout for PingID, but the actual rollout has been fairly painless with Telesign. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? We are able to externalize our policy decisions in a modular way that allows us the ability to make surgical updates to our auth policy without the worry of blast radius. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Pratik kadam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik kadam K.") PK Pratik kadam K. Clinical Data Specialist Biotechnology Enterprise (\> 1000 emp.) 4/21/2026 "Secure Two-Factor Authentication That Works Flawlessly" 5/5 What do you like best about Ping Identity? It provides secure two factor authentication for sign in and it is secure and works flawlessly Review collected by and hosted on G2.com. What do you dislike about Ping Identity? It sometimes don't give push notification to sign in so i have to go manually and enter the code for two factor authentication Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? It benefit me by proving secure 2FA service and faster access to my work portals Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 5/22/2026 Current UserValidated ReviewerSource: Organic ![Nikolaos P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikolaos P.") NP Nikolaos P. Senior Cybersecurity Identity Engineer Enterprise (\> 1000 emp.) 4/17/2026 "Seamless Authentication with Exceptional Support" 5/5 What do you like best about Ping Identity? I like the convenience of the new PingOne console as it feels more modern and light to handle. PingID works as expected, and I don't have a single complaint about it. It has enhanced security through centralized control, and the user experience has been significantly improved. The initial setup was pretty easy because the directions were simple, and there was a big support team from Ping Identity behind the scenes. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? Maybe Ping could start making things simpler like removing big groups of users from directory automatically Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Ping Identity solves authentication and verification issues and connectivity problems with mobiles, while enhancing security through centralized control and improving user experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Enterprise (\> 1000 emp.) 4/20/2026 "Forward-Thinking Identity Platform with Flexible Configuration" 5/5 What do you like best about Ping Identity? It’s forward-thinking about existing services as well as the next things to consider on the identity journey. The configuration options let us set it up to match our requirements, which makes integration smoother. Review collected by and hosted on G2.com. What do you dislike about Ping Identity? The UI experience can be a little confusing, but I understand parts of it is because the platform is constantly being upgraded with a view to maintaining customer services Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Provides a single IDP base with enough options and forward thinking for us to add/consume services. In particular our recent requirement for token minting of JWT tokens and the ease within which we were able to demonstrate this as a working solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Drs. Peter J. G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drs. Peter J. G.") DG Drs. Peter J. G. IAM Lead Architect at Capgemini / Senior Cybersecurity Architect Enterprise (\> 1000 emp.) 4/22/2026 "Strong Integrations, Enterprise-Ready Performance, and Great Support" 4.5/5 What do you like best about Ping Identity? Good integration with a lot of different technology types. Performance is good to support even very large organizations. Good connection with their support organization Review collected by and hosted on G2.com. What do you dislike about Ping Identity? PingFederate UI could be improved to make authorization policy flow easier to read. Review collected by and hosted on G2.com. What problems is Ping Identity solving and how is that benefiting you? Ping Identity can cover any topic within our Access Management layer Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Ping Identity? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ping Identity ](https://www.g2.com/products/ping-identity/discussions/new) GU Guest User What is Ping Identity used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ping-identity-used-for) GU Guest User How has Ping Identity supported your identity and access management, and what challenges have you faced? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced) [ View all Discussions ](https://www.g2.com/products/ping-identity/discuss) ## Pricing Options Pricing provided by Ping Identity. ### Cloud MFA & SSO $3 Per User Per Month [ View More Pricing Information ](https://www.g2.com/products/ping-identity/pricing) Ping Identity Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6d0241f849d000763024744ff5901159/okta.png "Product Avatar Image") Okta 4.5/5(1,368) [ Compare Now ](https://www.g2.com/compare/okta-vs-ping-identity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image") Microsoft Entra ID 4.5/5(912) [ Compare Now ](https://www.g2.com/compare/microsoft-entra-id-vs-ping-identity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_79afe05d7cfced3dad3f9497ab1bbc8d/auth0.png "Product Avatar Image") Auth0 4.3/5(280) [ Compare Now ](https://www.g2.com/compare/auth0-vs-ping-identity) ##### ##### Ping Identity Features Authentication Options Authentication User experience Supports Required Authentication systems Multi-Factor Authentication Access Control Types Local Access Remote Access Administration Ease of installation on server Administration Console Ease of connecting applications Platform Multiple Operating system support Multi-Domain Support Cross Browser support [ View More Features ](https://www.g2.com/products/ping-identity/features) ## Top-Rated Alternatives [ ![Microsoft Entra ID](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![Cisco Duo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ ![OneLogin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OneLogin") OneLogin 4.4/5(292) ](https://www.g2.com/products/onelogin/reviews) [ View All Alternatives ](https://www.g2.com/products/ping-identity/competitors/alternatives) ##### Categories on G2 [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa) [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)[Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication)[Customer Identity and Access Management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam)[Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Duck Creek Policy vs Guidewire PolicyCenter for a mid-sized carrier evaluating underwriting and rating platforms: which is worth building the core policy administration workflow around long-term?](https://www.g2.com/discussions/duck-creek-policy-vs-guidewire-policycenter-for-a-mid-sized-carrier-evaluating-underwriting-and-rating-platforms-which-is-worth-building-the-core-policy-administration-workflow-around-long-term)[Which equity management platform lets non-finance employees understand their vesting schedules without complex implementation?](https://www.g2.com/discussions/which-equity-management-platform-lets-non-finance-employees-understand-their-vesting-schedules-without-complex-implementation)[Which file recovery software has proven security compliance and data protection features without disrupting existing workflows?](https://www.g2.com/discussions/which-file-recovery-software-has-proven-security-compliance-and-data-protection-features-without-disrupting-existing-workflows) [Which FSM platforms work well for teams that deal with complex multi-step jobs but do not have dedicated IT staff on hand?](https://www.g2.com/discussions/which-fsm-platforms-work-well-for-teams-that-deal-with-complex-multi-step-jobs-but-do-not-have-dedicated-it-staff-on-hand)[What is the top platform for managing medical billing and claims?](https://www.g2.com/discussions/what-is-the-top-platform-for-managing-medical-billing-and-claims)[Pros and Cons Details](https://www.g2.com/products/ping-identity/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)