--- title: PingID Reviews meta_title: 'PingID Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how PingID works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 38 scale: '5' date_modified: '2026-07-17' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # PingID Reviews **Vendor:** Ping Identity **Category:** [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa) **Average Rating:** 4.5/5.0 **Total Reviews:** 38 ## About PingID PingID is a cloud-based, adaptive multi-factor authentication (MFA) solution designed to enhance security while maintaining user convenience. It enables organizations to implement robust authentication measures across various applications and services, ensuring that only authorized users gain access. By integrating seamlessly with existing identity systems, PingID supports a range of authentication methods, including mobile apps, biometrics, security keys, and more, catering to diverse user preferences and security requirements. Key Features and Functionality: - Versatile Authentication Methods: Supports multiple authentication options such as mobile push notifications, biometrics (fingerprint and facial recognition), SMS, email, voice calls, and hardware tokens, allowing users to choose their preferred method. - Adaptive Authentication: Evaluates contextual factors like device posture, geolocation, and IP address to adjust authentication requirements dynamically, enhancing security without compromising user experience. - Seamless Integration: Integrates with various platforms, including PingOne, PingFederate, VPNs, Microsoft Azure AD, and Active Directory Federation Services (AD FS), facilitating easy deployment within existing IT infrastructures. - User Self-Service Portal: Empowers users to manage their authentication devices and methods, reducing the burden on IT support and improving overall productivity. - Comprehensive Administrative Insights: Provides dashboards for monitoring MFA usage and associated costs, enabling administrators to make informed decisions regarding security policies and resource allocation. Primary Value and Problem Solved: PingID addresses the critical need for enhanced security in an era where cyber threats are increasingly sophisticated. By implementing adaptive MFA, it ensures that access to sensitive applications and data is granted only to verified users, thereby mitigating the risk of unauthorized access and potential data breaches. Simultaneously, PingID maintains a user-friendly experience by offering flexible authentication methods and minimizing disruptions, striking a balance between stringent security measures and operational efficiency. ## PingID Pros & Cons **What users like:** - Users find the **ease of use** with PingID to be remarkable, enhancing security without complexity in authentication. (3 reviews) - Users value the **reliable and seamless authentication** experience of PingID, enhancing security without sacrificing usability. (3 reviews) - Users appreciate the **seamless multi-factor authentication** of PingID, providing a fast and user-friendly experience. (3 reviews) - Users value the **high security** of PingID, which offers a seamless and user-friendly authentication experience. (3 reviews) - Users appreciate the **intuitive user interface** of PingID, making multi-factor authentication simple and efficient. (2 reviews) - Automation (1 reviews) - Users appreciate the **biometric authentication** features of PingID, finding them secure and easy to use. (1 reviews) - Cross-Platform Compatibility (1 reviews) - Daily Use (1 reviews) - Easy Integrations (1 reviews) **What users dislike:** - Users find the **complex setup** of PingID challenging, particularly for first-time users and those with intricate infrastructures. (2 reviews) - Users find the **setup difficulties** of PingID challenging, particularly for first-time users and complex infrastructures. (2 reviews) - Users face **API issues** with PingID, particularly with server reset failures upon app uninstallation. (1 reviews) - Users find the **initial setup complex** , leading to a frustrating experience with PingID. (1 reviews) - Users experience **connectivity issues** with PingID, particularly when the app is uninstalled and does not reset server settings. (1 reviews) - Customization Difficulties (1 reviews) - High Learning Curve (1 reviews) - Limited Customization (1 reviews) - Poor Documentation (1 reviews) - Poor Interface Design (1 reviews) ## PingID Discussions - [Are there other applications you are using Ping ID with and what issues have you ran into?](https://www.g2.com/discussions/are-there-other-applications-you-are-using-ping-id-with-and-what-issues-have-you-ran-into) - 1 comment, 1 upvote - [View PingID pricing details and edition comparison](https://www.g2.com/products/ping-identity-pingid/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+13%3A35%3A06+-0500&secure%5Bsession_id%5D=8b3dc721-9fda-4432-90f5-48ea62835f1a&secure%5Btoken%5D=25279dc10485b912d99ae96fd33087917036f43dec62ef9c92390c1b8c794069&format=llm_user) ## PingID Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## PingID Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Device Sync - Backup **Administration** - Encryption - Audit Trails - Regulatory Compliance **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Implementation** - Easy Setup - Mobile SDK - Web SDK **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support ## Top PingID Alternatives - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (500 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,056 reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - 4.6/5.0 (576 reviews)