Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"My Experience of Pimberly"
4.5/5
What do you like best about Pimberly SaaS PIM & DAM?

Pimberly is a great tool that I love using! I use it all the time and it has honestly helped me so much with improving product data and reducing lots of errors in my work. With Pimberly, I can manage all product data in one place, keeping everything consistent and accurate. It saves me time by cutting out certain spreadsheets and manual updates, while automation and workflows make it easier to launch products quickly and efficiently. With existing products, I can easily export using the different filters and for importing new products, (even if its a large or complex product range), I find it easy to use and update specific types of data. Also, if anyone is updating my work or things I've worked on, I can clearly see the recent activity so there's no outdated data.

With Pimberly’s DAM, its so easy to (drag and drop) upload images and videos. They can be kept all organised and consistent with each product category and I like how you can see whose imported certain media files. Exporting them all is also such a quick job.

The support team is always there to help me manage things smoothly. Whenever I email, the team come back to me very quickly and always find a solution to anything I ask them. I didn't personally have much involvement in the initial setting up of PIM, but the way its been created and implemented for our business has worked very well. Pimberly's support team also work well with our IT team to help solve quick issues and fixes. Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

One thing I dislike about Pimberly, is the slow performance. When exporting/importing large volumes of data, it can often take a while to load. However, when this does happen, sometimes the Team will email me personally to let me know. Some exports can take a long time, but I presume this is because the server is quite busy. Review collected by and hosted on G2.com.

CT
Craig T.
Product Information Administrator
Mid-Market (51-1000 emp.)
"Effortless Product Management and Bulk Data Handling"
5/5
What do you like best about Pimberly SaaS PIM & DAM?

PIMBERLY PIM is an easy to use system that allows me to easily create new products and manage existing products in our catalogue. It is also easy for me to bulk import and export data to clean products in bulk allowing for ease of use and speed especially when I use it daily. Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

There is not much to dislike apart from there should be a way to do a multi code search using Primary SKU'S instead of just on Product ID's. This is because the majority of my colleagues do not use or know the system or PIM ID's so this can cause more work for myself. This is just a small issue that is more of a preference than an actual issue. Review collected by and hosted on G2.com.

SD
Seth D.
Mid-Market (51-1000 emp.)
"Bridges Usability and Power for Complex Catalogs"
4.5/5
What do you like best about Pimberly SaaS PIM & DAM?

I like how Pimberly SaaS PIM & DAM combines an intuitive, user-friendly interface with an incredibly flexible data management engine. Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

The initial setup required a bit of focused effort to design our data architecture and map out our validation work, which is where most of the learning curve sits. Review collected by and hosted on G2.com.

JF
Jasper F.
Mid-Market (51-1000 emp.)
"Streamlines Catalog Management with Room for Improvement"
3.5/5
What do you like best about Pimberly SaaS PIM & DAM?

I really like Pimberly SaaS PIM & DAM's direct integration with Ice CAT. It's the best part for me. Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

I find the interface frustrating right after updating a product in a large category grid, like our cat trees list. The initial setup required a lot of heavy lifting on my end because our old product data was completely unorganized and scattered across different formats. Review collected by and hosted on G2.com.

Chris H.
CH
Chris H.
Merchandising Manager
Small-Business (50 or fewer emp.)
"Top of the PIM's"
4.5/5
What do you like best about Pimberly SaaS PIM & DAM?

It’s very easy to use, with an intuitive interface. It makes organising products simple and lets you keep track of your product uploads from start to finish. Customer support is also very helpful and quick to resolve any issues that come up. Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

Sometimes integration can be challenging, especially when you’re trying to use it across multiple sites. In those cases, getting everything to work smoothly can take extra effort. Review collected by and hosted on G2.com.

Ashley S.
AS
Ashley S.
Purchasing and Product Manager
Small-Business (50 or fewer emp.)
"Easy to Use and Minimizes Workload with Helpful Support"
4.5/5
What do you like best about Pimberly SaaS PIM & DAM?

It is very easy to use, Pimberly puts everything we require in 1 easy to access place. It has minimised workload and the team behind it are incredibly helpful, especially at implementation stage and aftercare. Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

There isn't much to dislike as the system does exactly what we require of it. The DAM side could do with a little more work as this side feels a little neglected. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Streamlined Data Handling, Needs Faster Bug Fixes"
3.5/5
What do you like best about Pimberly SaaS PIM & DAM?

I like a lot of the life cycles in Pimberly SaaS PIM & DAM, especially the decision tables, workflows, and automations. It really helps in reducing manual work because everything is consolidated into one platform. The interface is decently easy to use, making it easier to move products along different lifecycle stages for various marketplaces. The setup was easily manageable with the good training received from Pimberly. Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

I think Pimberly SaaS PIM & DAM could have a better support system for fixing bugs. It takes months or even years for issues that affect us, even if they're minor, to be resolved. For the price charged, I expect these bugs to be fixed quickly, especially if they only affect us but are important. Review collected by and hosted on G2.com.

Donna S.
DS
Donna S.
Small-Business (50 or fewer emp.)
"Flexible and Streamlined, But a Steep Learning Curve"
4/5
What do you like best about Pimberly SaaS PIM & DAM?

I like how flexible Pimberly SaaS PIM & DAM is. It's solved many of the long-winded issues we previously had, turning them into a much more streamlined and manageable platform. Everything really feels like it opened up a new perspective on how streamlined and flexible it can be. Even though it takes a bit to get used to, every day feels like a school day when you learn something new! I love understanding how things work, and I must admit, I am enjoying it! Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

I struggled to understand a lot of what Pimberly SaaS PIM & DAM did because I don't have a very data-driven background. It felt confusing initially and I really thought I wasn’t going to get the hang of it, but over time, as I’m actually using the software, it’s making more and more sense to me. Also, the initial setup was quite manual because of how our data was stored and where, making it difficult to enter the data straightforwardly. It's a little tricky to navigate because there's so much you can do. Review collected by and hosted on G2.com.

WG
Will G.
Mid-Market (51-1000 emp.)
"Centralized Asset Management with Room for UI Improvement"
4/5
What do you like best about Pimberly SaaS PIM & DAM?

The absolute best part of Pimberly SaaS PIM & DAM is the centralized asset management coupled with the sheer flexibility of its data model. Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

I feel the interface and general navigation can definitely be a bit clunky and unintuitive at times, especially when I'm jumping between deep attribute screens. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Intuitive PIM That Makes Centralising and Validating Product Data Easy"
4.5/5
What do you like best about Pimberly SaaS PIM & DAM?

I really value how easy Pimberly makes it to centralise and enrich product information. The platform feels intuitive and user-friendly, so it’s straightforward to manage, maintain, and update data as needed. The built-in validation rules are particularly helpful too, as they ensure product information is complete, consistent, and ready to go live across all channels. Review collected by and hosted on G2.com.

What do you dislike about Pimberly SaaS PIM & DAM?

Data imports and exports could be more seamless. When errors occur during an import, the error messages don’t always appear, and sometimes the system only shows what worked. This makes it difficult to diagnose what went wrong, especially with a large upload file that includes multiple attributes. Also the search bar is very case sensitive. Review collected by and hosted on G2.com.