CW
Chloe W.
Small-Business (50 or fewer emp.)
"Review on Pigeonhole"
5/5
What do you like best about Pigeonhole Live?

It is very user friendly platform , my attendee able to post question via QR code and it is easy for organizer to set up poiling / Q&A session for all my events . Account Manager , Mr Jordan Goh is very friendly and reponsive whenever i have any question about how to setting my event . Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

None . nothing i dislike about pigeonhole live. Review collected by and hosted on G2.com.

Response from Sean Cho of Pigeonhole Live

Chloe, thank you for the wonderful feedback. We're delighted to know that our platform is making your event setup and Q&A sessions a breeze. It's also great to know that Jordan has been helpful! 😊 We always aim to be there for our customers.

While we note you don't have any dislikes about Pigeonhole Live yet, we're always curious about how we can improve the experience for you further. Feel free to reach out to your account manager anytime!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Repeat user of the One-day event Plan because it suits our meeting needs"
5/5
What do you like best about Pigeonhole Live?

There is a range of methods that participants of our events/meetings can input their responses - of which we can tailor to enable responses are reflected and adddressed. The various panels are also rather useful, especially when we're having various screens such as the Moderator/Administrator/Projector/Audience Panels. Post-event, Pigeonhole is also very user firnedly such that responses can be downloaded easily for referencing/post-event work or follow ups. In terms of customer support, the team is also really responsive and helpful. Jordan went the extramile to recommend and suggest plans that would be suitable for another event (not of our usual mode) that we were hosting. Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

There really isn't much to dislike about Pigeonhole. The Panels for moderator and admin may sound a little cofngusing upon first use, but there's one-liners to describe which panel the perspective is meant for. Review collected by and hosted on G2.com.

Response from Sean Cho of Pigeonhole Live

Thank you for sharing your experience with Pigeonhole Live. We're delighted to know it's been useful in gathering feedback at your large-scale events. It's also heartening to read about the positive impact of our features and the support you've received, especially from Jordan.

We note your feedback about the initial learning curve with the panels and appreciate it. We'll continue working on making that experience even more intuitive in the future. Thanks for being a part of our community!

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Best audience engagement tool"
5/5
What do you like best about Pigeonhole Live?

Pigeonhole is by far the best audience engagement tool I've used for corporate events. It has all the important and creative features needed for effective audience engagement on a single platform. I also noticed that it has been offering new features throughout the years. Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

Nothing I can think of. Maybe to create a more fun and colourful user interface to keep things interesting for both the administrators, moderators and the audience etc. Review collected by and hosted on G2.com.

Response from Sean Cho of Pigeonhole Live

Thank you for the glowing review! It's great to hear Pigeonhole Live stands out for your corporate events. While our user interface is designed to accomplish your goals with minimum fuss, we've noted your feedback about a more fun and colourful experience. Watch this space!

Reece D.
RD
Reece D.
SPM
Small-Business (50 or fewer emp.)
"Reliable and scalable platform that never lets us down!"
5/5
What do you like best about Pigeonhole Live?

The feature set is great, and comparable with other platforms on the market. It's easy to use and integrates well into other platforms. The support from the team is timely and well skilled. I highly recommend this platform for use on an enterprise level as well as your smaller events.

The team event went as far as to develop an integation with IBM (our streaming platform). This was completely above and beyond and we love the team for doing it! Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

Not a lot to dislike. Honestly. I would love to see more options for customisation and whitelabelling of a URL (projector panel etc) but that's picking a little things. This is a great platform. Review collected by and hosted on G2.com.

Xanthe A.
XA
Xanthe A.
Chief Commercial Officer
Small-Business (50 or fewer emp.)
"Turns a"
5/5
What do you like best about Pigeonhole Live?

Pigeonhole Live is a poweful audience engagement tool that can be used across all types of meetings and events, from small to large scale. What I enjoyed most about Pigeonhole Live is the super user-friendly UI/UX. It is super simple and easy-to-use.

I recently used it in my company's townhall for the first time. It took me less than 15 minutes to set up a Q&A session, and less than a minute for the employees to login and start sending their questions. Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

The Dashboard can get pretty intimidating for a first-time user, especially with the introduction of enhanced features over the years (which I am not complaining about)! Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"An Effective and Elevating Event Engagement Element: A Review of Pigeonhole Live"
5/5
What do you like best about Pigeonhole Live?

Pigeonhole Live is a game-changer when it comes to fostering real-time participation and interaction in both public conferences and all sorts of events, especially corporate.

One of the standout features of Pigeonhole Live is its interactive Q&A platform. With Pigeonhole Live, attendees can submit their questions directly through the platform, allowing for a smoother and more inclusive Q&A session. By doing so, to ensures a broader range of questions from the audiences are captured and addressed. Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

Up till now, I am fully satisfied with the features and functions offered by Pigeonhole Live. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Reliable and efficient live chat provider"
4/5
What do you like best about Pigeonhole Live?

The platform is user-friendly, and the support team is highly knowledgeable and competent in addressing all my inquiries. In addition, the platform has shareable links which allow users without Pigeonhole accounts to conduct chat moderation without the need to log in; this feature is very convenient. Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

The audience count will be double-counted if registrant is not enabled through embed. This feature is only available in the higher tier plan. Therefore it became more costly for my organization to use Pigeonhole. Review collected by and hosted on G2.com.

JA
Joel A.
Small-Business (50 or fewer emp.)
"Great features and awesome support"
5/5
What do you like best about Pigeonhole Live?

The support is incredible. Beyond generic replies to commonly asked questions, they're always eager to provide a solution to any problem or question raised. Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

It'd be great if the embedded widget could capture an attendee's leave time as well as their join time. Review collected by and hosted on G2.com.

Eleanor G.
EG
Eleanor G.
Organizational Development & Culture
Enterprise (> 1000 emp.)
"An audience engagement platform you shouldn’t miss"
5/5
What do you like best about Pigeonhole Live?

We've been using PH Live extensively over the years for diff event scale.

- Interface is super user friendly (from admin & audience perspective)

- A variety of tools like word cloud, polling, quizzes to select from to suit different events/ programme needs

- Integration capability on Zoom & Teams with even chat and reaction buttons (emoji)

- Most importantly, an excellent local (SG) support team! Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

Personally feel that The analytics provided is pretty basic. Will be great if the team can consider using AI to further analyse the qualitative responses we receive through the survey we run using PH Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Pigeonhole is great!"
5/5
What do you like best about Pigeonhole Live?

I like how simple Pigeonhole Live is to use. They do something simple very well. The interface is great and I like how the updates are live. Review collected by and hosted on G2.com.

What do you dislike about Pigeonhole Live?

There is nothing I dislike about Pigeonhole. Review collected by and hosted on G2.com.